Alert: Some of our applications are undergoing maintenance from Saturday, January 25 at 11 p.m. ET through 8:00 a.m. ET Sunday, January 26. We apologize for any inconvenience.

Track & Manage

Track Your Package

Informed Delivery

Now you can preview images* of your mail and manage your incoming packages on one dashboard without entering tracking numbers. From the Informed Delivery® dashboard, you can also sign up for text or email notifications, schedule delivery alerts, request redelivery, enter USPS Delivery Instructions®, and more.

USPS Electronic Signature Online

Informed Delivery now includes USPS Electronic Signature Online™ (ESOL™), a feature that allows you to digitally sign for incoming mail and packages that require a signature including Priority Mail Express®, Signature Confirmation™, and those insured for $500 or more. USPS® carriers will leave your packages in your mailbox or at your preferred delivery location if they are too large to fit in your mailbox.

*NOTE: Black and white (grayscale) images show the exterior, address side of letter-sized envelopes and mailpieces that are processed through USPS automated equipment.

Get Started Now with Informed Delivery
Man looking at his phone.

Manage Your Mail

  1. I'm moving and need to change my address.

    Change of Address

    For a small fee, you can change your address online in just a few simple steps. It's safe and secure because we verify your identity and you'll get an immediate email confirmation once it's complete. Plus, you'll get instant access to over $500 in valuable coupons provided by third-party retailers in your area.

    Change Your Address

  2. I don't want to receive mail at home.

    Reserve a PO Box™

    Reserving a PO Box is a great way to get your mail when and where you want it. PO Boxes are available in a range of costs and sizes. Just find one near you online, complete the application, pay with a credit card, and bring the printed form, your emailed receipt, and two IDs to the Post Office™.

    Reserve a PO Box

    Hold for Pickup

    When you're shipping something, you can always elect to Hold For Pickup at retail or if you're printing your own shipping label with postage. Doing so will allow your recipient to collect their package at the local Post Office™. If you're the recipient and you'd like to redirect an incoming package to a Post Office for pickup, you can select Hold For Pickup using USPS Package Intercept®.

    Get Started with Hold for Pickup

  3. I missed a delivery.

    Schedule a Redelivery

    If we missed you when we tried to deliver your package or mail, you can get it redelivered by making the request online. Use the tracking barcode for your item and schedule a redelivery on a day that's more convenient for you. If you have your tracking number, you can also schedule a redelivery via USPS Tracking®.

    Schedule a Redelivery

  4. I'm going out of town.

    Hold Mail

    If you're going out of town for awhile, you can submit a USPS Hold Mail request online, and we'll keep your mail safely at your local Post Office until you return. You can schedule the service up to 30 days in advance of your date or by 2 AM CST (Mon.-Sat.) on the start date.

    For enhanced security, USPS now requires you to create or sign in to your account to verify your identity and current address before submitting a new online USPS Hold Mail request.

    If your identity is unable to be verified at this time, you will still be able to place your mail on hold until early January 2020 when the changes take effect.

    Learn More about hold mail verification

    Hold Your Mail

    Premium Forwarding Service Residential®

    Taking a long vacation or an out-of-town assignment? For a weekly fee, you can have most mail sent to you each week with our Premium Forwarding Service Residential. The temporary service is available for periods as short as 2 weeks and up to 1 year.

    Learn Moreabout Premium Forwarding Service Residential

  5. I need to redirect a package.

    USPS Package Intercept®

    With Package Intercept service, you can redirect a domestic item you've sent if it hasn't been delivered or released for delivery. Available for packages, letters, and flats with a tracking or extra services barcode, you can request to have it redirected as Priority Mail® back to the sender's address or to a Post Office™ as a Hold For Pickup.

    Redirect a Package Learn More
  6. I need to manage a package I'm receiving.

    Delivery Instructions*

    If your package doesn’t fit in your mail box and you won’t be home to receive it, you can provide delivery instructions online and authorize your carrier to leave it in a specified location. Just track your package and select “Delivery Instructions”. You can request that your package be left with a neighbor or held at a Post Office™ for pickup. For the cost of additional postage, you can have your package sent to a different domestic address. You can also change your shipping service option, upgrading to Priority Mail Express® or Priority Mail®, as well as add insurance and extra services.**

    Get Started

    * Service is only available for packages sent domestically.
    ** Not available for packages sent to APO/FPO/DPO addresses. Other restrictions may apply.