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A person retrieving a packkage from a Smart Locker.

USPS Smart Lockers for Package Recipients

Never worry about lost or stolen packages again!

With USPS® Smart Lockers, you can have your valuable packages delivered directly to a secure Smart Locker location.

Find a Smart Locker
Smart Locker Pages
USPS Smart Lockers / Package Shippers / Package Recipients / For Business / USPS Local XChange / Smart Locker FAQ / Find a Smart Locker

Benefits of USPS Smart Lockers

Designed with you in mind, USPS Smart Lockers provide an alternative free, secure, and convenient place to receive your packages when home delivery isn't practical or preferred.

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Enhanced Security

Rest easy knowing your package was delivered to a secure USPS Smart Locker location.

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Self-Service

Skip the line at the Post Office and retrieve your package using a QR Code®1 sent to your email.

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More Flexibility

Retrieve your packages at a time that works for you—anytime, anywhere.

How to Receive Packages at a USPS Smart Locker

To receive packages at a secure and convenient USPS Smart Locker near you:

From Ecommerce Sites: If the store you're buying from ships using USPS and gives you the option to ship to USPS Smart Lockers:

  1. At checkout, follow the site's prompts to choose the USPS Smart Locker where you want to receive your package, then complete your order.
  2. When your package is ready for pickup, you'll get an email with a one-time Pickup QR Code.
  3. Visit the Smart Locker location. At the Smart Locker kiosk, scan the QR Code to open the compartment and get your package.

From Individual Senders: Tell the sender to use USPS to ship the package to a USPS Smart Locker near you. Make sure they have your regular address and email address:

  1. When they send the package using Click-N-Ship® or a USPS self-service kiosk, they'll get the option to deliver the package to a USPS Smart Locker.
  2. They should choose a Smart Locker location near you, enter your email address, and ship the package.
  3. When your package is ready for pickup, you'll get an email with a one-time Pickup QR Code.
  4. Visit the Smart Locker location. At the Smart Locker kiosk, scan the QR Code to open the compartment and get your package.

Things to Know Before Using a Smart Locker

It's free to ship and receive packages using USPS Smart Lockers.

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Eligible Services

Senders must use USPS Ground Advantage®, Priority Mail Express®, Priority Mail® (and their corresponding Return services), or Media Mail®. (Commercial senders can also use Bound Printed Matter and Library Mail.)

Accepted Mail Types

US domestic packages only: No cards, letters, or anything that requires a customs form.

Required Info

The sender must have the recipient's email address. (The package pickup notification and Pickup QR Code will be sent to that email).

Package Size

Packages must fit in a USPS Smart Locker; the absolute maximum size that can be shipped to a Smart Locker is 22.5” x 18” x 16.5”, though some Smart Lockers have smaller size limits.

After Your Package Arrives

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USPS Local XChange

Replace in-person handoffs by using USPS Local XChange™ to make contactless, secure, and convenient local merchandise exchanges.

  1. Complete the transaction with the seller. Give them your name and email address.
  2. Agree on a Smart Locker location. (Must be within 50 miles of the seller's return address.)
  3. After the seller places the package in the Smart Locker, you will get an email with instructions and a Pickup QR Code.
  4. Go to the Smart Locker, scan the QR Code, and get your package.

Learn More

Two people retrieving a package from a smart locker.

1. QR Code® is a registered trademark of Denso Wave Incorporated. Back ^