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Alert: Some of our applications are undergoing routine maintenance from 11 PM ET, Saturday, July 19 through 4 AM ET, Sunday, July 20 and may be unavailable. We apologize for any inconvenience.

Premium Forwarding Services

Our Premium Forwarding Service® (PFS®) options offer residential and business customers more flexibility and control over when and where they receive mail. If you would like to forward your mail while you relocate for a while or want to get all your business mail in one place, USPS® forwarding services can help you manage your mail.

If you’re moving permanently or would like to use our free temporary forwarding option, see Standard Mail Forwarding.

Premium Services Quick Compare

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Forwarding Service Who is it for? How long is it for? How often is it delivered? Fees Shipping Service
Premium Forwarding Service Residential®

Residential customers

Temporary

Weekly delivery
  • One-time enrollment fee
  • Weekly shipment fee

Shipped via Priority Mail® service
Premium Forwarding Service Commercial®

Business/commercial customers

Temporary

Choose delivery frequency
  • Annual enrollment fee
  • Pay postage for envelopes, trays, or sacks (based on mail volume)

Mail bundled and reshipped from one business address to a new business address via Priority Mail or Priority Mail Express® service

Premium Forwarding Service Residential

With Premium Forwarding Service Residential (PFS-Residential®), your mail is packed up at your local Post Office™ facility and forwarded weekly by Priority Mail.

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What Is Forwarded

Learn more about what mail items you’ll receive with PFS-Residential and when you can expect them to arrive.

  • Registered Mail® and Priority Mail Express items are immediately rerouted to you.
  • Priority Mail items are immediately rerouted or sent with your weekly box, whichever is faster.
  • First-Class Mail® items, periodicals, and marketing notices are forwarded weekly.
  • Large First-Class Mail, Media Mail, and USPS Ground Advantage® packages are automatically forwarded for free.

NOTE: PFS-Residential is available for domestic addresses only; this service is not available for APO/FPO/DPO or Guam addresses.

When Mail Is Forwarded

Forwarding usually begins the Wednesday following your enrollment. Most Post Office locations send PFS-Residential shipments on Wednesdays.

  • Each week, we will email you the USPS Tracking® number for your weekly Priority Mail delivery.
  • We will email you even if you didn’t receive any mail that week.

Fees

PFS-Residential has an enrollment fee and a weekly fee.

  • Enrollment fees (non-refundable)
    • $24.70 if you enroll online
    • $26.85 if you enroll at the Post Office
  • Weekly fees
    • $27.80 for each week of service whether you enrolled in person or online.

Enrolling in PFS-Residential Online

If you enroll online, you can manage your order online.

  1. Plan ahead.
    • Cancel any other forwarding or change-of-address requests.
    • Allow 7-10 days to receive your first Priority Mail delivery.
  2. Go to Premium Forwarding Service Residential Online.
  3. Create or log in to your free USPS.com account.
  4. Complete the form.
  5. You will see a total for the whole forwarding period, but you will only be charged the weekly fee. If your plans change, you can remove or add weeks to your request.

Start Premium Forwarding

Enrolling in PFS-Residential at the Post Office

If you enroll in PFS-Residential at the Post Office, you cannot manage your order online.

  • You must enroll at the Post Office where your PO Box is located.
  • Take 2 forms of ID with you to the Post Office:
    • Primary ID with a clear photo
    • Secondary ID as proof of residence at the forwarding address

See Acceptable IDs & Restrictions

Change Your PFS-Residential Online Order

You may make changes to a PFS-Residential order online if you enrolled online.

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Change Day Time
Cancellation

Day before start date

By 11:59 p.m. (CST/CDT)
Start Date

Day before original start date

By 11:59 p.m. (CST/CDT)
Individual or Household

Day before start date

By 11:59 p.m. (CST/CDT)
Extend or Shorten Weeks

Monday before last Wednesday

By 11:59 p.m. (CST/CDT)

Request a Refund for PFS-Residential

You may request a refund for a PFS-Residential order either online or at the Post Office, depending on where you placed your order.

Go to our refunds page to learn more about what is eligible and how to apply.

Request a PFS-Residential Refund

Premium Forwarding Service Commercial

Premium Forwarding Service Commercial® (PFSC) allows business customers with an active PO Box or street address to temporarily forward all mail to their domestic business address using Priority Mail Express® or Priority Mail®.

Features

  • Mail forwarded daily (Monday–Saturday), weekly, or monthly
  • 1-3 day scheduled delivery via Priority Mail Express
  • Priority Mail service includes tracking and delivery in 2–3 business days
  • Packages up to 70 lbs or sacks depending on volume
  • Delivery email notifications and USPS Tracking® numbers for each shipment
  • Online forwarding requests via Business Customer Gateway (BCG)

Fees

Commercial Enrollment Fee Reshipment Charge
$24.70 Based on postage class and requested reshipment frequency

Get Started

  1. Login to or sign up at https://cop.usps.com/
  2. Set up a payment method (EPS) using the ACH Debit option
  3. After you add a payment method, you will be enrolled in USPS Ship
  4. Email USPSShipSupport@usps.gov and request a valid permit for Premium Forwarding Service Commercial (PFSC) to complete enrollment. A USPS Ship Support Agent will create your permit and provide a permit number as confirmation. Make note of the new permit number
  5. Link the new permit to your EPS account under "EPS - Manage Permits"
  6. Access the PFSC application via the BCG under "Shipping Services"

Learn more about how to get started with PFSC in the Release Notes.

Register Now