USPS Hold Mail Service

Headed out of town? Schedule USPS Hold Mail™ service and we can hold your mail safely at your local Post Office™ facility until you return. You can notify us up to 30 days in advance or as early as the next scheduled delivery day. Request your start date by 3 AM ET (2 AM CT or 12 AM PT) on your requested day, Monday–Saturday.

NOTE: For hold times greater than 30 days, please sign up for a forwarding service.

USPS Hold Mail Customer Verification

Improved Online Security

To provide you with greater security, we're making several changes to the online USPS Hold Mail process. These improvements will require you to create or sign in to your USPS.com account and verify your identity before you submit an online request to hold your mail.

New USPS Hold Mail Requests

Here's how to submit your next USPS Hold Mail request:

  • Create or sign in to your USPS.com account.
  • Go to USPS Hold Mail and follow the steps to verify your identity.
  • Once your identity has been verified successfully, you won't have to complete this step again for your current address.

If your identity is unable to be verified at this time, you may still place your mail on hold from now until early January 2020 when the changes take full effect.

For more details, visit USPS Hold Mail FAQs.

Existing USPS Hold Mail Requests

If you have already scheduled USPS Hold Mail service, your request will not be affected.

Identity Verification through Informed Delivery

If eligible, you will have the opportunity to create or sign in to your USPS.com account and sign up for the free USPS Informed Delivery® feature. During enrollment, you can verify your identity online in one seamless process. If you've already signed up for Informed Delivery and completed the identity verification process, you will not be required to complete this step again.

Once enrolled in Informed Delivery, you'll be able to hold your mail plus see previews of incoming letter-sized mail, check the delivery status of packages, and much more.

Sign Up for Informed Delivery
Visit Informed Delivery FAQs

Need Help?

If you have other questions related to this change, please visit our Hold Mail FAQs or feel free to Contact Us.