USPS Informed Innovations

What's New & Coming Soon

At USPS®, we continuously pursue innovative solutions to enhance the Informed Delivery® experience for both users and businesses. We're excited to unveil the latest features and enhancements we've been working on, as well as what's in store for the near future.

Got questions or feedback? We're here to help. Reach out to us at USPSInformedDeliveryQuestions@usps.gov

Business Innovations

Phone screen showing an Informed Delivery package campaign.

Informed Delivery Package Campaigns

Informed Delivery interactive campaigns for packages are available now! Promote your brand, products, and services to Informed Delivery customers who are tracking your packages.

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Application Programming Interfaces (APls)

Integrate your software with the Informed Delivery Package and Mail Campaign APls. Benefit from automated campaign submission, reduced manual data entry, improved campaign management capabilities, and ad-hoc retrieval of real-time campaign information.

For the Informed Delivery API Technical Specifications Guide and additional information, email USPSlnformedDeliveryAPl@usps.gov.

Computer screen reflected in the glasses worn by a programmer.
Grid of coupon images available for use in Informed Delivery Marketing campaigns.

Informed Images

Our ride-along image templates can save you time and allow you to easily customize and download a ride-along image that meets all USPS specifications for your Informed Delivery Marketing campaign.

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Informed Coupons

Enhance your Informed Delivery interactive campaign with the new digital coupon creation tool. Easily create your own custom coupon for customers to access via their Informed Delivery notifications.

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Consumer Innovations

Smartphone screen showing a Mail Delivery Notification message.

Mail Delivery Notification (MDN)

Get notified via email once your incoming letter and flat-sized mail has been delivered. Simply click the button below to access your Informed Delivery account. Navigate to your Informed Delivery settings page to opt-in or opt-out of Mail Delivery Notification emails at your convenience.

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Person on a laptop computer designing an Informed Greetings label.

Informed Greetings

Send a digital greeting with your physical mail! Instead of seeing just a black and white scan of your mailpiece, the recipient will also be able to access your personalized digital greeting from their Informed Delivery notification. As an added bonus, you will receive an email notification to let you know the mailpiece is arriving soon.

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Person holding up a phone showing the Informed Delivery Mobile App.

Informed Delivery Mobile App

Coming Soon: Informed Delivery Mobile App - Get a sneak preview of your mail and packages, right at your fingertips each morning! Interact with digital content, stay updated with push notifications for mail and tracking updates, and easily manage your packages. Coming soon to the Apple App Store and Google Play Store! Stay tuned for updates.