USPS Package Intercept
For a fee, USPS Package Intercept® service lets the sender (or authorized representative) stop delivery or redirect a package, letter, or flat that is not out for delivery or already delivered. Most domestic mailings with a tracking or extra services barcode are eligible for Package Intercept.
- Retail Senders: You can redirect a shipment back to your address or to a Post Office™ location as Hold For Pickup. You can only request a Package Intercept online with a USPS.com account.
- Commercial Senders: You can redirect a shipment back to your address, to a new delivery address, or to a Post Office location as Hold For Pickup via Business Customer Gateway.
How It Works
- Verify that your shipment is eligible for Package Intercept.
- If eligible, sign in to or create a USPS.com account to submit your request.
- Use Retail Package Intercept to request that USPS redirect the shipment back to the original sender (you), hold it at the destination Post Office location, or hold it at a new Post Office location.
- After submitting your request, you’ll be provided an estimated total (intercept fee plus estimated Priority Mail® postage, if applicable). We will then attempt to intercept and redirect the shipment.
- If the shipment is intercepted, your credit card will be charged the $18.35 Package Intercept fee plus any applicable postage. If the actual postage is greater than estimated, any additional postage will be charged accordingly.
- Your shipment will be redirected to the location you requested.
Paying for Package Intercept
- All intercepted items are redirected as Priority Mail. You must pay the applicable Priority Mail postage, except when the item was originally sent using Priority Mail Express®, Priority Mail, USPS Ground Advantage®, or First-Class Mail®.
- Customers will not be charged if the shipment was not intercepted. If successfully intercepted, the non-refundable Package Intercept fee is applied to each intercept request.
Package Intercept Price Information - Retail and commercial customers can also purchase additional services for the intercepted package, like Adult Signature Required, Adult Signature Restricted Delivery, Signature Confirmation™, and insurance.
Insurance & Extra Services
Determining Eligibility
USPS Package Intercept is not a guaranteed service and certain conditions apply.
What Is Eligible
- Domestic USPS mail services with a USPS Tracking® or extra services barcode Check Your Barcode Number
- Packages whose total length and girth length is not larger than 130 inches Measuring Package Girth
What Is Not Eligible
- USPS Marketing Mail® products and periodicals
- Items addressed to a Commercial Mailing Receiving Agency
- Items redirected to a PO Box™
- Nonmailable items, items with surface-only transportation markings, such as Label 127, Surface Mail Only, or items bearing other hazardous materials markings, such as Consumer Commodity ORM-D