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Return Services

Returns are inevitable.

  

Your customers want a quick, easy, and hassle-free way to ship items back. You want to create customer loyalty, increase sales, and control your costs.

USPS Returns® can help, no matter the size of your business.

  • Flexible return label options — included in the original shipment box, using the cloud platform, integrated on your website, or customers can print their own.
  • Choose the delivery speed of the return — Priority Mail®, First-Class Mail®, or ground services.
  • Unmatched accessibility for shipping returns— online, at a retail Post Office™, at a Self-Service Kiosk, or a scheduled free Package Pickup.

Explore your returns options...

Priority Mail® Return Service ›
Fast and affordable solution for time-sensitive or high-value items.

First-Class Package Return® Service ›
Best for document or merchandise returns weighing less than 1 lb.

Parcel Return Service Full Network ›
An enhanced ground returns option for high-volume shippers.

Ground Return Service ›
Most cost-effective returns solution for companies who receive more than 10,000 returns per year per location.

Merchandise Return Service ›
Best for merchants with a lower volume of returns.

Parcel Return Service ›
A dedicated return service for shippers with a high volume of returns.

Questions? Send an email to returns@usps.com.

Want a better returns process? Let us help.
Answer a few questions to get started ›

Streamline Your Returns Process. Get More Information. Image of a lamp and a shipping box with a return label.