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Priority Mail Return Service


For your business

Priority Mail® Return Service offers a combination of speed and value that is ideal for time-sensitive or high value items. It's a fast and affordable solution for high-volume shippers who want to provide prepaid return labels to their customers.

Priority Mail Return Service is a premier return service for businesses that receive at least 10,000 returns a year per location.


  • 1 to 3 day expected delivery
  • Payment processed when mailpieces scanned
  • Flexible label printing options
  • Drop off returns at collection boxes1, retail locations, or schedule a pickup online
  • Includes tracking information with our USPS Tracking™2
  • Insurance for up to $200 at an additional fee

Print Return Labels
USPS®’s innovative Merchant Returns shipping label tool gives you several ways to create return shipping labels for your customers. The return shipping label includes free USPS Tracking and you can enter an order number or Return Merchandise Authorization (RMA) number for internal purposes. With flexible printing options, you can…

  • Include a pre-printed return shipping label with the merchandise order.
  • Integrate the USPS Returns® tool so your customers can generate a return shipping label right on your website.
  • Have your company's Call Center agents create a return shipping label from the Returns tool and share it with the customer via email, fax, or mail.
  • Incorporate a link to the USPS Returns web site, so the customer can generate and print the return shipping label themselves.

For assistance with the USPS-hosted label generation tool or if you would like more information on returns, send an email to

Learn more about the other USPS Returns Services ›

1 There are restrictions on what can be dropped off at collection boxes. Find out if you can ship it.
2 Return shipping labels must contain the Intelligent Mail® package barcode (IMpb) and be certified by USPS.

Priority Mail® Return Service is based on Priority Mail prices, and payments are processed when mailpieces are scanned, which streamlines the postage payment process. You pay an average uniform price per piece based on the number of parcel labels scanned. Assorted reports are available to monitor activity.

Downloadable Pricing Files

Priority Mail Return Service - Commercial Base® 
Priority Mail Return Service - Commercial Plus®
Priority Mail Return Service - Commercial Plus - Cubic

See the Priority Mail pricing lists for Commercial Base prices and Commercial Plus prices ›

Priority Mail Flat Rate® Shipping. Get free Priority Mail® supplies. Image of Priority Mail boxes and envelopes. No Need to Bring Returns to the Post Office™. Schedule a pickup now. Image of 3 packages on a doormat. Ship Online. Print a label with postage. Image of a printer with shipping label and box.