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Ground Return Service


For your business

Ground Return Service is a great choice for high volume shippers to receive merchandise returns when low price is more important than speed. Designed for companies who receive more than 10,000 return shipments per year per location.


  • 2 to 9 day expected delivery
  • Payment processed when mailpieces scanned
  • Flexible label printing options
  • Drop off returns at collection boxes1, retail locations, or schedule a pickup online
  • Includes tracking information with our USPS Tracking™2
  • Insurance for up to $200 at an additional fee

Print Return Labels
USPS®’s innovative Merchant Returns shipping label tool gives you several ways to create return shipping labels for your customers. The return shipping label includes free USPS Tracking and you can enter an order number or Return Merchandise Authorization (RMA) number for internal purposes. With flexible printing options, you can…

  • Include a pre-printed return shipping label with the merchandise order.
  • Integrate the USPS Returns® tool so your customers can generate a return shipping label right on your website.
  • Have your company's Call Center agents create a return shipping label from the Returns tool and share it with the customer via email, fax, or mail.
  • Incorporate a link to the USPS Returns web site, so the customer can generate and print the return shipping label themselves.

For assistance with the USPS-hosted label generation tool or if you would like more information on returns, send an email to

Learn more about the other USPS Returns Services ›

1 There are restrictions on what can be dropped off at collection boxes. Find out if you can ship it.
2 Return shipping labels must contain the Intelligent Mail® parcel barcode (IMpb) and be certified by USPS.

Ground Return Service payments are processed when mailpieces are scanned, which streamlines the postage payment process. We establish the average uniform price through periodic sampling of packages returned. Individual pieces are calculated based on the weight and zone shown in the Standard Post™ price list. The per piece price is multiplied by the number of pieces with a delivery event scan.

Downloadable Pricing File

Ground Return Service

See the Standard Post pricing list ›

Priority Mail Flat Rate® Shipping. Get free Priority Mail® supplies. Image of Priority Mail boxes and envelopes. Addressing Tips. Make sure it gets there by addressing your shipment properly. Go. Image of mailing envelope and shipping box. Ship Online. Print a label with postage. Image of computer printer with shipping label and brown box.