Negotiated Service Agreements take customer responsiveness to the next level. Negotiated Service Agreements, or NSAs, are a new concept being employed by the Postal Service™ with the objective of tailoring service to a customer's unique business needs.
A Negotiated Service Agreement is a contractual agreement between the U.S. Postal Service® and an individual company that provides customized pricing incentives or other arrangements justified by a shift in the company's mail operations. NSAs are intended to meet the needs of specific customers for whom mail is an integral part of their business strategy.
Negotiated Service Agreements require direct negotiation with the U.S. Postal Service. To become effective, changes in prices and classifications needed to implement the proposed NSA must be reviewed and recommended by the Postal Regulatory Commission (PRC) and approved by the U.S. Postal Service Board of Governors.
More detailed information is available on our NSA Frequently Asked Questions (FAQs) page.
If you would like to be contacted by the U.S. Postal Service to discuss whether a Negotiated Service Agreement is an option for your business, please contact us at one of the following addresses:
US POSTAL SERVICE
475 L'ENFANT PLAZA SW ROOM 3658
WASHINGTON DC 20260-3658