IMb Tracing® Fact Sheet

IMb Tracing® is a service that provides real-time tracking information for your automation- compatible letters and flats, giving advance notice for both incoming and outgoing mail.
■■ Destination IMb Tracing® service (for outgoing mail) gives you advance information about when your mailpieces will reach their destination.
■■ Origin IMb Tracing® service (for incoming mail) lets you anticipate when voters’ return items are on the way back to you.

How does IMb Tracing® Service help Election Officials?

For outgoing mail:
■■ Obtain near real-time notification when your mail receives its last processing scan.
■■ Identify mail delivery trends and ensure delivery is within in-home dates.
■■ Know when mailpieces reach your audience so you can better manage elections. For incoming mail:
■■ Obtain near real-time notification when your return mail enters the mail stream.
■■ Know when return items are on the way so you can better manage the voting process.
■■ Manage cash flow and accounts receivable more effectively.
■■ Evaluate the success of advertising campaigns in near real-time.

How do I get started with IMb Tracing® Service?

To learn more or get started with IMb Tracing® service, visit our website or contact our customer support center.

Mail:	USPS National Customer Support Center ATTN: IMb Tracing
225 N. Humphreys Blvd, Suite 501
Memphis, TN, 38188-1001	
Telephone:	800-238-3150	
Email:	IMbTracing@usps.gov	
Website:	https://mailtracking.usps.com	

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