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PCC Policies & Practices


Because the Postal Consumer Council® is a Postal Service®-sponsored organization, it maintains a set of policies and practices to help local PCCs keep things in order. We’ve assembled basic guidelines here, along with some locally submitted best practices.

These policies are based on the PCC Mission, which is to…

  • Promote, support, and foster close working relationships between the U.S. Postal Service and business mailers.
  • Facilitate information sharing and idea exchange with business mailers about Postal Service products, programs, services, and procedures.
  • Help PCC industry members and their organizations grow and develop professionally through focused educational programs.

All PCC activities and members’ interests in participating in them should be consistent with this mission.

See Publication 286 for more details ›

PCC® Program Policies and Rules

Keep these documents on hand for quick reference.

PCC Ethics Guidelines

The Postal Customer Council® (PCC) maintains the highest ethical standards. If you have questions about receiving gifts or engaging in outside activities, these guidelines will help you respond appropriately.

  • Guidelines for PCC Charitable Endeavors DOC | RTF

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