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     Link to "The Challenge To Deliver —Creating the 21st Cetury Postal Service"
2009 Comprehensive Statement on Postal Operations


  The Challenge To Deliver—Creating the 21st Century Postal Service
Chapter 1: Our Mission
Chapter 2: Products and Services
Chapter 3: Operations
Chapter 4: Customer Programs
Chapter 5: Workforce
Chapter 6: 2009 Performance and 2010 Goals



     Link to "The Challenge To Deliver —Creating the 21st Cetury Postal Service"
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