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Transformation Plan  
The United States Postal Service Transformation Plan.
The Postal Serviceā„¢ has delivered its Transformation Plan to Congress. This comprehensive Plan was developed to address both the near-term and long-term efforts that will result in a continued ability to fulfill the mission of the Postal Service – to deliver business and personal mail affordably to everyone, everywhere.

Postal Service leadership commits to leading the near-term effort of managing the immediate challenges facing the Postal Service. Successful long-term transformation that safeguards universal service in the future is contingent upon the commitment of all stakeholders to work together toward a common vision. It is hoped that this Transformation Plan will spur public policy debate on the most appropriate long-term structure necessary to ensure an efficient, reliable and innovative delivery service sector that meets the future, diverse, economic needs of the nation.
 
Executive Summary - in PDF | Executive Summary - in Text
Transformation Plan - April 2002
Transformation Plan Appendices
Postmaster General's speech to the National Press Club
Transformation Plan: Outline for Discussion
Transformation Plan Progress Report - November 2003

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