Special Handling  
Special mail requires special care.
Choose Special Handling when you are sending unusual mail and packages that require extra care.

Special Handling Service is for unusual items that need to be handled specially through the mail – like live poultry and bees. For these items, Special Handling is required. Your package will receive preferential handling to the extent that it’s practical in dispatch and transportation.
 
  Calculate Postage
Figure out how much postage you need – automatically.
Go to Calculate Postage

Ordinary packages containing breakable or fragile items do not need special handling if they are packed with adequate cushioning, and the word “FRAGILE” is marked clearly on the outside.

Valuables and irreplaceable items should be sent using Registered Mail™.

Learn about detailed Feature and Fees for Special Handling.
 
You can use Special Handling with:
First-Class Mail® Letters, envelopes, and small packages weighing 13 ounces or less.

Priority Mail® Cost-effective delivery in 2-3 days to most locations.

Package Services Send small and large packages, envelopes, and tubes. Includes Parcel Post®, Media Mail, and Library Mail.


You can combine Special Handling with the following Extra Services:
Parcel Airlift Service (PAL) Have your package sent by air to or from a military base outside the 48 contiguous states.

Delivery Confirmation™ Provides date and time of delivery or attempted delivery. Must meet the ¾” thickness requirement when combined with Package Services.

Signature Confirmation™ Provides date and time of delivery or attempted delivery, the name of the person who signed for the item, plus signature proof of delivery upon request.

Insured Mail Insurance against loss or damage for merchandise and gifts.

Collect on Delivery (COD) Allows the postage and price of an item to be collected from the recipient by the USPS and given to the mailer.

Return Receipt for Merchandise Provides a postcard with the date of delivery and recipient's signature.


Mailing Live Animals
Customers shipping live animals must ensure all packaging requirements are met. Live animal shipments may be presented at any Post Office; however, the service standard may be affected depending on the availability of transportation from the drop-off site.

Customers sending Express Mail shipments containing live animals should expect a 2-3 day transport of their shipment. Shipping early in the week is suggested, and holiday weeks may have limited acceptance days and times. Express Mail postage will not be refunded unless the delivery or attempted delivery is more than three days after the day of mailing.

Related Publications
A Customer's Guide to Mailing Read our Customer's Guide to Mailing within the U.S.

Special Handling, Domestic Mail Manual