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Courtesy Reply Mail  
For guaranteed responses, offer the convenience of Courtesy Reply Mail.
When a response is guaranteed, such as with bill or invoice payments, you pay only for the cost of envelopes and postcards with Courtesy Reply Mail (CRM). Your customer pays the postage, and no permit is required to send CRM.

Create your mailpiece easily with CRM™ online formats:

Download the electronic format for your mailpiece
Provide your address and ZIP + 4® Code with corresponding barcode for a finished mailpiece

Although the customer pays the return postage, the pre-addressed and pre-barcoded mailpiece:

• Adds convenience
• Expedites returns
• Ensures accurate addressing

CRM online formats make creating your Reply Mailpiece easy, all you need to do is:
• Download the electronic format for your mailpiece
• Provide your address and ZIP + 4 Code (with corresponding barcode) Your result is a finished mailpiece, formatted for mailing.
 
Features of CRM
Expedited returns
Pre-addressed and pre-barcoded envelopes and postcards
Secure mailers


Benefits
Simplifies mailings because no permit is required to send CRM
Accelerates the receipt of payments to increase cash flow
Manages operations more efficiently by ensuring that responses reach the correct address
Manages accounts receivable


Learn More
Learn rates and fees for sending Courtesy Reply Mail.

For guidelines on using Courtesy Reply Mail, see Quick Service Guide 507b - Courtesy Reply Mail.

Download Adobe Acrobat Reader

  Create Reply Mail Online
Meet Postal Service™ standards by creating your Reply Mail online.
Get started on creating Reply Mail Online