Business Reply Mail  
Encourage your customers to respond to offers.
Business Reply Mail® (BRM) uses preprinted First-Class Mail® pieces for which you, not your customer, pay the return postage. Register for a permit to send one of the two types of Business Reply Mail below, and pay only for the pieces that are returned to you.
 
  Create Reply Mail Online
Meet Postal Service™ standards by creating your Reply Mail online.
Get started on creating Reply Mail Online


The two types of Business Reply Mail (permit required for each) include:

Basic BRM- Suitable if fewer than 890 returned pieces are expected in one year.

High Volume BRM - Suggested if more than 890 responses a year are expected.


 
 
Features of BRM™
Best if you expect fewer than 890 responses per year.
Postage rate discounts apply if more than 890 replies are expected.
Envelopes and postcards are pre-addressed and stamped.
Advance Deposit Account prepays postage on mailpieces.


Benefits
Makes it easy for your customers to respond because postage is prepaid.
Gives customers time to consider offer without heavy sales pressure.
Provides a secure, private means of contact for you and your customers.
Helps expand your business by:

  1. Acquiring new customers
  2. Encouraging customer feedback
  3. Generating sales leads
  4. Identifying customer needs
Offers discounted postage rates for high volume mailers.


Learn More
Learn about rates and fees for sending Business Reply Mail.
Understand mailpiece design and download Reply Mail Templates.
For guidelines on using BRM, see Quick Service Guide 507a.


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