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Remittance Mail
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The Postal Service recognizes the vital role mail plays in the remittance industry. Financial institutions, credit card companies, retailers, and consumers all have an interest in the level of service provided to remittance mail. The Postal Service is committed to strengthening its partnership with the remittance industry by initiating service improvements and developing product innovations that are beneficial to our mutual customers.
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Did you know?
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The USPS Mail Moment Study shows that consumers are drawn to their mailbox by promise and expectation of finding useful commercial and financial content. They value their financial mail and depend on it to help them with their lives and run their households.
Source: USPS Mail Moment Study
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Program
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This program focuses on enhancing USPS capabilities in meeting the needs of the remittance mail industry.
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Resources
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Find useful tools and resources to better manage your remittance mail operations.
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What’s New
RMAC Meeting Boasts Record Turnout
More than 40 corporate executives and postal managers — a record turnout — were on hand for a meeting of the Remittance Mail Advisory Committee (RMAC) during The Association for Work Process Improvement Expo Forum in Orlando, FL. Members participated in several presentations, including Intelligent Mail Barcode, U.S. Postal Inspection Service initiatives, USPS Updates and the Phoenix-Hecht Survey. The RMAC membership is open to remittance and remittance–related organizations. To find out more contact Susan Dudley at 202 268 7438 or via email at susan.dudley@usps.gov.
RMAC Meeting Notes (doc) (rtf)
You can view selected meeting presentations at http://www.tawpi.org/usps.html.
Invitation to become a subcommittee Chair
Recently, the Remittance Mail Advisory Committee (RMAC) formalized the committee’s structure and expanded its membership. To better channel our efforts, we have identified three key areas of focus: (1) communications, (2) performance metrics/certification, and (3) new technology, products and service. These subcommittees will be tasked with identifying and promoting the interests and needs of the membership.
We are currently seeking qualified individuals willing to chair the communications or new technology, products and services sbcommittees. As the chairperson of a subcommittee you will be in the position to play a major role in improving the flow of information between the remittance industry and the Postal Service.
Your main function will be to guide discussions with subcommittee members leading to an open exchange of ideas and ecommendations for appropriate action. Meetings may be conducted at geographically diverse locations, via Web meetings or teleconferences. Each subcommittee will have a Secretary who will be responsible for the administrative tasks of the group. Your commitment and enthusiasm will produce outcomes that are significant.
If you would like to know more about these opportunities, please contact Susan Dudley at susan.dudley@usps.gov or 202 268 7438.
We look forward to hearing from you soon!
Charles Kelly
RMAC Co-chairperson
Prat Shah
RMAC Co-chairperson
Federal Register Notice on implementation of new standards for Intelligent Mail Barcode.
The Postal Service published advance notice of revised standards for Intelligent Mail Barcode (IMB) in the April 30, 2008 Federal Register (Volume 73, Number 84). Comments must be received on or before May 30, 2008.
REMITTANCE MAIL ADVSIORY COMMITTEE ESTABLISHES 3 SUBCOMMITTEEES
On April 28, 2008, the Remittance Mail Advisory Committee (RMAC) met at US Postal Service Headquarters in Washington, DC. Three subcommittees were established and tasked with identifying and promoting the interests and needs of the membership.
If you have any questions or would like to join a subcommittee, please contact Susan Dudley, USPS Remittance Mail Program Manager, at 202-268-7438, or send an email to susan.dudley@usps.gov.
Postmaster General Responds to Customer Feedback on Intelligent Mail Barcode (IMB) Implementation. Read the letter from Postmaster General John E. Potter to Postal Customers.
REMITTANCE MAIL ADVISORY COMMITTEE RELEASES OFFICIAL CHARTER
The Remittance Mail Advisory Committee (RMAC) Executive Board has released the committee’s official charter.
For questions or feedback on service, contact your local service representative.
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