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General FAQs
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 | What is this Forever Stamp that I'm hearing about? The Postal Service has issued the Forever Stamp priced at the new First-Class Mail single-piece 1-ounce letter rate - 41 cents. The value of the Forever Stamp will always be the First-Class Mail single-piece 1-ounce letter rate that is in effect on the day of use (mailing), unaffected by any subsequent changes in the future.
Additional postage will need to be affixed to letters weighing in excess of 1 ounce, letters subject to the nonmachinable surcharge, or mailpieces subject to another rate of postage (e.g., large envelopes or packages).
How much is the Forever Stamp? The Forever Stamp is available in booklets of 20 for $8.20, and from our Automated Postal Centers (APCs) and at select automated teller machines (ATMs) in sheetlets of 18 for $7.38.
Is the Forever Stamp available in coils or other formats? No, but we also have a nondenominated 41 cent flag stamp available in coils of 100 and panes of 20 and 100, as well as individual quantities. The flag stamp is not a forever stamp.
Can the Forever Stamp be used for International Mail? Yes, but keep in mind, the postage value of the Forever Stamp is the domestic First-Class Mail single-piece 1-ounce letter rate that is in effect on the day of use (mailing). Since the international postage rates are always higher than the comparable domestic rates, additional postage would have to be affixed.
Any nondenominated stamps (except for those that bear unique markings, such as First-Class Presort, Nonprofit Org.) may be affixed to items that are sent to foreign countries. The postage value of such stamps is linked to its appropriate domestic rate (e.g., the "Lady Liberty and U.S. Flag" stamp has a postage value of 39 cents).
Did the price of the Breast Cancer Research Semipostal Stamp change? Yes, this increase in the First-Class Mail letter rate requires us to raise the selling price to 55 cents each to maintain the relationship between price and contribution.
Will there be a 17 cent stamp for the new First-Class Mail additional ounce rate, and nonmachinable surcharge? Yes, 17 cent stamps are available in panes of 20, as well as individual quantities. We will soon have 17 cent stamps in coils of 100.
Did the rate for First-Class Mail postcards increase? Yes, the new rate is 26 cents for postcards eligible for the card rate.
Why did rates go up again? The costs of doing business — for things like fuel, transportation, utilities, and health care benefits — have continued to increase. Without an increase to keep up with rising costs, we face significant losses. Many people do not know that postal operations are not subsidized by tax dollars. We rely on the sale of postal products and services to cover our operating costs.
The USPS raised prices January 8, 2006 - why another increase 16 months later? The January 8, 2006 across-the-board price increase was to meet an escrow payment mandated by Public Law (PL) 108-18. This is the first time since January 2001 that we have restructured our prices. A lot has happened since then. As part of our Strategic Transformation Plan, we’ve made extensive changes to our operations and increased our efficiency. And the market has changed too – we’re using this opportunity to reflect changes in operations, and respond to market changes. We’ve done that by re-aligning our classifications (product descriptions), and their prices. We must ensure our prices for our products cover their costs.
Why don’t you just make the price of a stamp an even 50 cents? No one should have to pay more than necessary. We want to make sure the mail remains a great value. A price increase of more than 2 cents for a First-Class Mail stamp would impose an unfair share of the burden of operating the Postal Service on First-Class Mail users. A 2 cent increase results in a more equitable distribution of postal costs among all mail classes.
Did the fees for Repositionable Notes (RPNs) increase? Since RPNs are an experimental classification, they were not part of the filing. The fees remain: - First-Class Mail – $0.005 each - Periodicals and Standard Mail $0.015 each
Can I exchange any current stamps I have towards my purchase of 41 cent and other stamps? No. Unless mistakes were made when originally purchased, or your stamps were defective when purchased. Post Offices have ample supplies of appropriate "make-up" stamps (e.g., $.01, $.02).
Where can I find additional information regarding the new rates and fees? For additional information on domestic (as well as international) changes – see the January/February and March/April issues of MailPro at usps.com/mailpro.
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First-Class Mail FAQs
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 | Is there still a nonmachinable surcharge for First-Class Mail? Yes. The nonmachinable surcharge applies to all First-Class Mail single-piece and presort-rate letters (up to the 3.5 ounce maximum weight), and is 17 cents.
Are large envelopes (flats) subject to a nonmachinable surcharge? No, since large envelopes now have their own price structure (flats prices); the nonmachinable surcharge will not apply.
Why do all the prices for letters only go up to 3.5 ounces? With pricing by shape, the maximum weight for letters is now 3.5 ounces. Letters weighing more than 3.5 ounces would be subject to the flats prices (the prices for large envelopes). The maximum weight for large envelopes and packages remains 13 ounces.
Is there still a "heavy-piece" discount for automation- and presort-rate mail weighing more than 2 ounces? No. Separate price schedules for letters and flats (such as large envelopes) make the heavy-piece discount unnecessary. With these separate schedules comes a lower additional ounce rate that decreases to 12.5 cents for automation letters and 17 cents for presorted letters and flats.
Did the rate structure and related mail preparation standards for automation letters change? Aside from the elimination of automation carrier route rates, there are no changes to the automation letters rate structure or the existing 150-piece minimums associated with the optional 5-digit, 3-digit, and AADC rates.
Why are there separate prices for presort-rate parcels? Our costs for processing parcel-shaped pieces (packages) are significantly higher than processing letters and flats. The previous price structure did not recognize these differences or offer appropriate workshare prices. Separate prices for presort-rate parcels helps cover the costs of processing, while allowing for more significant worksharing opportunities.
What barcode is required for the new parcel category? On First-Class Mail parcels - either a 5-digit UCC/EAN Code 128 or a POSTNET barcode is acceptable.
With the new OneCode Address Change Service (ACS) option, does the Move Update standard still apply to automation- and presort-rate First-Class mailings? Yes.
Has the Postal Service made any changes to any of its categories used to determine shape-based rates? No. The minimum and maximum sizes for First-Class Mail card rate, letters, and flats have not changed. For sizes, see page 20 of the Notice 123, RATEFOLD.
How large can an envelope be and still be eligible for First-Class Mail letter rates? The maximum size is 11-1/2 inches long (envelope width), 6-1/8 inches high and 1/4-inch thick. If an envelope exceeds any of the physical dimensions, or 3.5 ounces in weight, it is classified and priced as a large envelope (flat).
What business envelopes generally available today fit within the letter-size dimensions? Standard business/commercial envelopes, up to size 14, are within the letter-size parameters. Customers should explore using other styles of envelopes, such as "booklet" envelopes. Booklet envelopes up to size 6-1/2 are within the letter-size dimensions and, when properly-addressed, within aspect ratio.
Are items sent at First-Class Mail flats rates (large envelopes) required to be flexible and "uniformly thick"? Yes. Large envelopes must be flexible (cannot be rigid) and uniformly thick. Items mailed in large envelopes cannot cause more than a 1/4-inch variance in thickness, to within 1 inch of the edges of the envelope. The outer edges of the mailpiece (up to 1 inch) are not considered when measuring variance in thickness. Also, envelopes must be rectangular-in-shape and the maximum thickness (at the thickest point) is 3/4-inch. A large envelope that exceeds any maximum physical dimension (length, height, or thickness) is classified and priced as a package (parcel). Bulky items placed in padded mailing bags generally will not qualify as a large envelope.
Are large envelopes with closure devices such as clasps, strings or buttons required to be mailed and paid at package rates? No, as long as the contents do not create a mailpiece larger than the maximum dimensions for flats rates, and the contents are not rigid (as noted above).
What if items (such as photos) are mailed in a large envelope with cardboard or "stiffeners" inserted to prevent bending, would such rigid envelopes be subject to package rates? Yes.
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Priority Mail FAQs
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 | Is there a new price for the Priority Mail Flat Rate Boxes? Yes. The Priority Mail Flat Rate Boxes new price is $8.95, regardless of weight, contents, or distance traveled.
What is the new price for the Priority Mail Flat Rate envelope? The price for the Priority Mail Flat Rate Envelope continues to be the same as the 1-pound rate, $4.60.
Why is dimensional-weight pricing important with Priority Mail? Dimensional-weight pricing is an important component because it allows prices to better reflect our transportation costs. Air transportation costs are based on the cubic capacity (size) of the package while previous prices were all weight-based. Dimensional-weight pricing only applies to Priority Mail packages larger than 1 cubic foot capacity and traveling to destinations within Zones 5 through 8 (zones which use air transportation).
With the new dimensional-weight pricing for Priority Mail packages, is there still the (minimum) balloon rate? Yes; but only for packages (measuring larger than 84-inches combined length and girth) traveling locally and to Zone 1 through 4 destinations, the minimum rate is 20 pounds.
Are packages measured the same way for dimensional-weight pricing as with balloon-rate pricing? No. Dimensional-weight is based on cubic inches by measuring (in inches) and multiplying the length by the width by the height. If the result is greater than 1,728, divide it by 194 (the "dim factor"). The result is the dimensional-weight. Balloon-rate is determined by measuring the length and girth combined, and if the result is greater than 84 inches, balloon-rate pricing may apply. For more information, see the September/October 2006 Mailers Companion.
What if the resulting dimensional weight is more than 70 pounds? The package would be charged the applicable 70-pound rate.
Would anything mailed in a Priority Mail Flat Rate Box be subject to dimensional-weight pricing or the balloon-rate? No. None of our standard Priority Mail containers available online or at Post Offices, would be subject to dimensional-weight or balloon-rate pricing.
Would mailings expedited using "Priority Mail Open-and-Distribute," be subject to dimensional-weight pricing? Mailings of other classes of mail enclosed in USPS-supplied containers for expedited service as Priority Mail Open and Distribute (formerly “Priority Mail Drop Shipment”) to destination postal facilities are not subject to dimensional-weight pricing.
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Express Mail FAQs
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 | What is the most significant change for Express Mail? The addition of 1-pound rates to fill the gap between the (minimum) 1/2-pound rate and 2-pound rate, making Express Mail a better value for lightweight documents. The new "Post Office to Addressee" 1-pound rate is $19.50. Previously, those pieces paid the 2-pound rate.
What is the new price for the Express Mail Flat Rate Envelope? The price for the Express Mail Flat Rate Envelope continues to be the same as the 1/2-pound rate. The "Post Office to Addressee" price is $16.25.
Is insurance still included in the base price for Express Mail? Yes, merchandise insurance is provided against loss, damage, or rifling up to a maximum liability of $100. Additional insurance may be purchased, at the customer's option.
Does dimensional-weight pricing apply to Express Mail shipments? No.
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Standard Mail FAQs
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 | What are the major changes to Standard Mail? Separate price structures for machinable and nonmachinable letters; four separate presort and price tiers for flats; separate price structures for irregular and machinable parcels (that includes a new DDU-entry price); and the creation of the "Not Flat-Machinable” or NFM category.
Is there a nonmachinable surcharge for letters? The nonmachinable surcharge for Standard Mail letters is discontinued and replaced with separate nonmachinable prices for letters that do not meet the aspect ratio or that have any nonmachinable characteristics.
Has the maximum weight for automation letters increased? No. The maximum weight for automation-rate letters (with the barcode in the address block and prepared in a sealed envelope) remains 3.5 ounces.
Did the rate structure and related mail preparation standards for automation letters change? Aside from the elimination of automation basic enhanced carrier route rates, there are no changes to the automation letters rate structure or the existing 150-piece minimums associated with the optional 5-digit, 3-digit, and AADC rates.
Have any Enhanced Carrier Route (ECR) categories been eliminated? The automation basic rate for letters is eliminated, as well as the destination delivery unit (DDU)-entry rate for ECR letters. Due to changes in our automated processing, DDU-entry of ECR letters is no longer advantageous.
Why have the 3/5 and basic rates for machinable letters been changed to AADC and mixed AADC rates? This change establishes letter rates that parallel corresponding presort levels. Machinable letters can be processed and barcoded on USPS automation at the origin facility therefore, with the exception of optional origin/entry 3-digit trays, preparation by the mailer to finer sortation levels is unnecessary.
Why were the 3/5 and basic rates for flats split into separate 5-digit, 3-digit, ADC, and mixed ADC rates? We created rates for flats that parallel the presort levels and better reflect worksharing efforts. These changes apply to both automation- and nonautomation-rate flats.
What are the minimum piece requirements for automation and nonautomation flats 5-digit and 3-digit rate categories? We did not change the bundle and sacking requirements, including the minimums. For mail prepared on pallets and for automation-rate flats prepared in sacks, pieces prepared in a 5-digit scheme/5-digit bundle would get the 5-digit rate. Likewise, pieces prepared in a 3-digit scheme/3-digit bundle would get the 3-digit rate. For nonautomation flats prepared in sacks, the rates continue to be based on the level of the sack in which the bundles are placed.
What is the definition of “uniform thickness” for flats? If a flat is not uniformly thick, would it have to be mailed as a parcel, or NFM? All flats must be uniformly thick so that any bumps, protrusions, or other irregularities do not cause more than 1/4-inch variance in thickness. The outer edges of the mailpiece (up to 1 inch) would not be considered when measuring variance in thickness. Also, if the contents are significantly smaller than the envelope, wrapper, or sleeve, they must be secured to prevent shifting of more than 2 inches within the mailpiece. Flat-size pieces not meeting the uniform thickness standard must be mailed as either Not Flat-Machinable pieces or as parcels.
With separate rate categories for irregular parcels, machinable parcels, and Not Flat-Machinable (NFM) pieces, is there a residual shape surcharge (RSS)? No, the RSS is discontinued.
What is the new NFM category? We created the Not Flat-Machinable category for pieces that previously qualified as automation flats by virtue of the UFSM 1000 guidelines (which no longer exist). Many of these pieces were handled as parcels, especially at delivery. Since such pieces do not meet the processing specifications of the AFSM 100 for flats, they no longer qualify as Standard Mail flats.
What is the required preparation for NFM pieces? There is no bundling for most NFMs; preparation is as follows: - NFMs weighing less than 6 ounces - optional 5-digit/scheme, 3-digit, ADC, and mixed ADC containers. - NFMs weighing 6 ounces or more - optional 5-digit/scheme, optional ASF, BMC, and mixed BMC containers.
Note: NFMs weighing 6 ounces or more are not eligible for 3-digit rates, and pieces prepared in ASF/BMC containers, qualify for the ADC rate. To give customer's access to deeper discounts, we also allow 5-digit rates for 5-digit bundles placed directly on pallets. In addition, the DDU-entry rate is available for NFMs sorted to 5-digit destinations. There is no minimum quantity for 5-digit NFMs entered at a DDU.
Is there a barcode discount available for machinable parcels? No, the value of the barcode is factored into the rate, and a 5-cent surcharge would apply to all parcels and NFM pieces that are not barcoded, unless the parcels are placed into 5-digit containers.
I see there are new barcode requirements for all the parcel categories. Can I use the same barcode on all parcels to avoid the 5 cent surcharges? - On irregular parcels (regardless of weight) – and Not Flat-Machinable pieces weighing less than 6 ounces - either a 5-digit UCC/EAN Code 128 or a POSTNET barcode is acceptable. - On any machinable parcels, and Not Flat-Machinable pieces weighing 6 ounces or more, - a 5-digit UCC/EAN Code 128 must be used.
Are extra services available for use with Standard Mail parcels and NFMs? Electronic option Delivery Confirmation™, bulk insurance, and return receipt for merchandise, are available with the irregular and machinable parcel categories. Only Electronic option Delivery Confirmation is available with Not Flat-Machinable pieces.
Are there changes to Standard Mail Nonprofit mailings? Nonprofit prices (categories) and incentives continue to mirror that of commercial Standard Mail.
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Periodicals Mail FAQs
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 | Why were the price increases larger for some Periodicals Mail? Periodicals prices reflect the increased costs of handling this mail. The new pricing is intended to encourage efficient mailing behavior such as preparing mail in containers that are easy to process (pallets) and drop shipping the mail closer to destination. Mail that is prepared in sacks and/or is not entered deeply into the system incurs additional processing costs which, in turn, result in higher prices. The prices continue to encourage co-palletization, only now with less complexity than the previous co-palletization experiments.
Did the rates for Periodicals nonprofit mail change as well? Yes. Nonprofit and Classroom price structures continue to mirror Outside-County rates and receive a 5 percent discount off the Outside-County postage, excluding the advertising pound postage.
Were there any changes to the basic presort rate eligibility? For In-County pieces no; but for Outside-County pieces, yes. While most of the basic mail preparation standards did not change, rate eligibility for Outside-County pieces did. The presort level of the piece is now based primarily on the bundle level, and for those pieces properly prepared loose in trays, the presort level of the piece is based on the tray level.
What is the difference between an "origin mixed ADC" bundle and sack, and a "mixed ADC" bundle and sack? The preparation of originating mixed area distribution center (ADC) bundles and sacks prior to preparing mixed ADC bundles and sacks has been required since July 2006. Following the preparation of all required and optional carrier route, 5-digit/scheme, 3-digit/scheme, and ADC bundles, mailers “divide” remaining pieces into appropriate origin mixed ADC (a.k.a. "OMX") bundles based on each entry point(s) using DMM L201, and mixed ADC bundles using DMM L009. In certain situations based on volumes and densities for each entry point, there may not be pieces remaining following preparation of origin mixed ADC bundles (using DMM L201). These bundles, along with all other bundles remaining after preparing all required and optional carrier route, 5-digit/scheme, 3-digit, SCF and ADC sacks, are then placed into appropriate origin mixed ADC (DMM L201) sacks, and mixed ADC (DMM L009) sacks.
For more detailed information, see the November/December 2005 Mailers Companion (page 13) at usps.com/mailerscompanion.
What benefits are there to using the optional tray preparation for barcoded and nonbarcoded machinable flats? The optional tray preparation has been available since October 2005, and only applies to machinable flats that would otherwise be prepared in appropriate ADC, origin mixed ADC, and mixed ADC bundles, and flats placed into ADC, origin mixed ADC, and mixed ADC sacks. In lieu of preparing bundles, mailers must group together pieces by 5-digit/scheme, 3-digit/scheme, and ADC, and place (stack) the flats into the appropriate ADC, origin mixed ADC, and mixed ADC trays. Since the flats are not bundled, they are not subject to bundle rates, only to the container rates based on the tray level and where the trays are entered.
Is the Ride-Along rate still available? Yes, the Periodicals ride-along rate is $0.155 each.
Did the fees associated with Periodicals mail change? Yes, Periodicals fees are now: original entry $500; re-entry $55; additional entry $75; news agent registry $45.
Until May 14, I used the Publisher's Periodicals rates to mail publications to foreign countries. What practical options are now available? Mailing options for Periodicals mail include International Priority Airmail (IPA), M-bag, and International Surface Air Lift (ISAL). "Single-piece" mailing options would be First-Class Mail International and Priority Mail International.
If I choose to use Priority Mail International to mail my foreign copies, and pay postage online using Click-N-Ship, do I qualify for the 5 percent postage discount? Yes – and not only with Click-N-Ship but also through an authorized postage vendor. For more information, see the March/April 2007 issue of MailPro.
Can Periodicals publications be mailed to foreign countries using the Priority Mail International Flat Rate Envelope and Flat Rate Box options? Yes. Keep in mind the flat-rate envelope has a 4-pound weight limit and the flat-rate box has a 20-pound weight limit. If postage is paid using Click-N-Ship, or authorized postage vendor, the 5 percent postage discount also applies.
If I use my postage meter (or PC postage) to affix postage for publications mailed at First-Class Mail International or Priority Mail International, do I still have to complete Form 3700, Postage Statement — International Mail? No.
How much mail is needed to prepare a pallet? The minimum weight for flats and irregular parcels prepared in bundles and placed directly on a pallet is 250 pounds. However, there is no minimum weight for pallets entered at a destination delivery unit. Also, SCF pallets entered at an individual destination SCF, or ADC pallets entered at an individual destination ADC may contain a minimum of 100 pounds of mail. Any pallets entered at a destination BMC must contain a minimum of 250 pounds.
Bundle and Container Rate FAQs
Where can I find a listing of the bundle and container rates? Periodicals bundle and container rates are included with all the Periodicals rates on page 10 of the RATEFOLD, as well as the July 2007 Form 3541 Postage Statement.
What if sacks or trays are placed on pallets or in some other container? The container rates apply to each sack or tray, and not the pallet or secondary containers.
How do bundle and container rates apply if I enter my mail at the DDU under the "exception to sacking" rule for carrier route bundles? For mailings prepared and entered under the exception to sacking rule (DMM 707.23.4.2), mailers pay only the 5-digit carrier route bundle rate for each carrier route bundle prepared.
What if more than one publication is co-mailed? There are three options to pay the bundle and container charges: 1) The appropriate bundle and container rates can be claimed on the postage statement of one of the publications; 2) A separate Form 3541 can be submitted to pay the bundle and container rates for the entire mailing using the printer's permit imprint account; or 3) A third option allows consolidators to prorate the bundle and container rates on each postage statement in the pool if they electronically submit their qualification report using Mail.dat.
I see there are bundle and container rates for Outside-County Periodicals mail, but not for other classes of mail. Why? We need to encourage more efficient mail preparation for Periodicals mail because this class of mail has the most to gain from better mail preparation. The new rate structure closely aligns the cost of handling pieces, bundles, and containers with their associated rates.
Does In-County Periodicals mail have bundle and container rates? No. The In-County prices do not include bundle and container rates. Also, any carrier route or 5-digit bundles and containers consisting of In-County and Outside County copies are not subject to the bundle or container rates.
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Package Services FAQs
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 | Are there any changes to Parcel Post? The significant change to Parcel Post (and Parcel Select) is the revision of the minimum balloon-rate from 15 pounds to 20 pounds, for parcels measuring larger than 84-inches in combined length and girth.
Is there still a barcode discount for Parcel Select parcels? No. The new prices reflect the savings and barcodes are now required on (machinable) Parcel Select-DBMC parcels. Barcodes facilitate efficient verification and processing and are necessary for no fee electronic Delivery Confirmation™ service. The majority of Parcel Select parcels are barcoded by mailers and consolidators. Machinable Parcel Select-DBMC parcels that do not bear a barcode would be subject to Intra-BMC/ASF rates.
Does dimensional-weight pricing apply to Packages Services mail? No.
I see there is now a surcharge for Standard Mail ECR flats mailed with detached address labels (DALs). Is there a similar surcharge for BPM flats and irregular parcels mailed with DALs? No.
Can postage for Bound Printed Matter (BPM) eligible items be purchased at the retail counter? No. To simplify options at the retail counter, BPM will no longer be offered. However, we will still accept nonpresorted BPM pieces for mailing at the retail window (as well as collection boxes and letter carriers, as appropriate) when the customer pre-applies postage using any of the current forms – adhesive stamps, meter strips, or pc postage.
Are there any changes to "Media Mail" rates? There are no significant changes to Media Mail. Contents are limited to books, sound recordings, recorded videotapes, and computer-readable media (not blank). Media Mail cannot contain advertising, except eligible books may contain incidental announcements of books. Rates are still based on weight (unzoned).
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Extra Services and Other Fees FAQs
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 | Is no fee electronic Delivery Confirmation™ service still available? Yes – it continues with Priority Mail (including Click-N-Ship) and Parcel Select parcels.
Are there any changes to address correction-related fees, including the Standard Mail weighted fee, for returns? Yes there are significant changes to Address Change Service (ACS) including the new OneCode ACS using the Intelligent Mail® barcode (formerly the "4-state customer barcode"), as well as new options for customer's requiring forwarding service for their Standard Mail items. Low-cost OneCode ACS fees are initially available for First-Class Mail and Standard Mail letters.
Are there major changes to Business Reply Mail? There are minor increases as well as decreases in Business Reply Mail (BRM) per-piece charges. Also, BRM returns are subject to the appropriate First-Class Mail rates for letters, large envelopes (flats), and parcels.
Will business reply mail standards be changed to make use of the Intelligent Mail® barcode? No, there are no "format" changes for business reply mail.
Are Priority Mail parcels using a Business Reply Mail label, or Merchandise Return Service label, subject to balloon-rate or dimensional-weight pricing? Yes, parcels greater than 84 inches combined length and girth returned from within Zones 1-4, are subject to balloon-rate pricing. Parcels greater than 1 cubic foot capacity and returned from Zone 5 or beyond, are subject to Priority Mail dimensional-weight pricing.
Did the fees for Premium Forwarding Service (PFS) change? The enrollment (application) fee remains $10, but the weekly shipment fee increases to $11.95 per week. The new weekly fee only applies to customers initially enrolling (or extending) and paying after May 14.
Have Post Office Box fees changed? Yes. With our continuing efforts to realign Post Office Box prices with our costs, the fee groups for some individual Post Offices changed, which may result in larger increases or decreases for some box holders. The new fees only apply to new rentals and renewals. Current Post Office Boxholders do not begin paying the new fees until their current rental period expires and it is time to renew.
Aside from general price increases, did Caller Service fees change? Yes, we realigned Caller Service fees in the same fee groups as Post Office Box fees, and depending on location, customers may see increases or decreases. Previously, caller service fees were the same at all locations. The new fees only apply to first-time users and fee and renewals. Current customers paying Caller Service fees do not begin paying the new fees until their current period expires and it is time to renew.
My company reserves multiple caller service numbers for future use, are those fees realigned into fee groups, also? No. The caller number reservation fee remains a single fee at $38. As with Caller Service fees, current customers do not begin paying the $38 fee until the next calendar year.
Did permit fees increase? Yes. All annual mailing fees and the permit imprint application fee are now $175; and all annual accounting fees (account maintenance fees) are now $550. These new fees only apply to first-time payments and fee renewals. Customers with current fees paid do not begin paying the new fees until their current payment period expires and it is time to renew.
I see the pickup on demand service increased to $14.25. What about carrier pickup? Carrier pickup remains available at no charge.
Are there any new addressing requirements associated with OneCode ACS? No. Consistent with the goal of reducing undeliverable-as-addressed (UAA) mail, we encourage customers to use every tool possible to improve the quality of their address lists.
Are there any changes to the criteria for pieces eligible for Delivery Confirmation or Signature Confirmation service? No. Delivery Confirmation and Signature Confirmation services are available for all Priority Mail pieces, First-Class Mail packages and Package Services packages (e.g., Parcel Post). First-Class Mail and Package Services items must be greater than 3/4-inch thick at its thickest point, unless the item is prepared in a strong and rigid fiberboard or similar container or in a container that becomes rigid after the contents are enclosed and the container is secured. The package must be able to maintain its shape, integrity, and rigidity throughout processing and handling without collapsing into a letter-size or flat-size piece.
Are there any size (shape) standards for items sent with postal insurance? No. All mail shapes—letters, large envelopes and packages containing insurable merchandise—may be insured and sent by Priority Mail, First-Class Mail as well as Package Services mail.
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International Mail – FAQs
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 | Where can I get more detailed information on the changes? For additional information on international (as well as domestic) changes – see the January/February and March/April issues of MailPro at usps.com/mailpro.
Why did international prices increase? The costs of doing business – for things like fuel, transportation, foreign delivery, utilities – have continued to increase. This is the first time since 2001 that we have restructured our prices. The January 8, 2006, increase was implemented to meet an escrow payment mandated by Public Law (PL) 108-18. This increase is needed to cover the increase in operating costs.
Why were changes made to international mail? We restructured our products to better meet customer needs.
What kinds of services did customers request? Customers expressed the desire for clear and concise product options to choose from. They want the same quick, easy and convenient shipping options that are available domestically. Also, customers have stated a preference for using the same USPS-provided packaging for both domestic and international shipments, free Carrier Pickup, and better tracking and package visibility – all at the Postal Service’s competitive prices.
What are some of the major changes to international mail? The changes include a simplification and rebranding of all international products. Eight international products with overlapping prices and service standards were combined into four: Global Express Guaranteed (GXG), Express Mail International, Priority Mail International and First-Class Mail International.
Which international products were eliminated? The product simplification eliminates Economy (surface) products including economy Parcel Post, economy Letter Post, Publishers’ Periodicals, Books and Sheet Music, and economy M-bags. All these services have comparable air product offering alternatives. In addition, Aerogrammes and Recorded Delivery service have been eliminated. First-Class Mail International letters and cards are alternatives to Aerogrammes and Registered Mail is an alternative for Recorded Delivery.
What are some unique, new international services? Customers will enjoy added convenience through the use of domestic shipping supplies including "flat-rate" options as well as increased visibility and more specific delivery times to major destinations. Additionally, online shippers can qualify for discounts of up to ten percent when paying postage online through usps.com and authorized postage vendors.
Do each of the four products offer insurance and tracking? GXG and Express Mail International include insurance covering up to $100 for loss, damage, rifling or document reconstruction. Priority Mail International also includes limited insurance coverage. Additional merchandise insurance is available at the customer's option. Tracking is included in the price of these products.
Were all international mail prices adjusted? Yes, all international product prices were increased an average of 13 percent. The price adjustment for First-Class Mail International averages 8.6 percent. The 1-ounce letter rate to Canada and Mexico is now 69 cents (9.5 percent) and the 1-ounce letter rate to all other countries is now 90 cents (7.1 percent).
What are the new prices for Express Mail International Flat Rate Envelopes? The Express Mail International Flat Rate Envelope price is $22 for Canada and Mexico, and $25 for all other countries.
Does the Postal Service provide free packaging for these services? Yes. We will continue to provide GXG packaging. Customers using other international products are able to use the same packaging they use for domestic shipping – therefore, all Express Mail packaging can be used for Express Mail International – including the flat-rate envelope; all Priority Mail packaging can be used for Priority Mail International – including the flat-rate envelope, the flat-rate boxes and all other Priority Mail packaging supplies and labels. These can be ordered online at usps.com/shippingsupplies or by calling 1-800-610-8734.
I'm hearing the Priority Mail Flat Rate Box is now available for international use – is that true? Yes. Up to a 20-pound limit, or allowable contents, Priority Mail International Flat Rate Boxes are $23 to Canada and Mexico, and $37 for all other countries.
Is there a Priority Mail Flat Rate Envelope for international at a single price? The Priority Mail International Flat Rate Envelope price is $9 for Canada and Mexico and $11 for all other countries. The weight limit for the Priority Mail International Flat Rate Envelope is 4 pounds.
Does balloon-rate or dimensional-weight pricing apply to Priority Mail International packages? No. However, dimensional-weight pricing does continue for applicable Global Express Guaranteed shipments.
Is the pricing for First-Class Mail International items, based on shape? No.
I always used Publisher's Periodicals rates to mail my publications. What practical options are now available? Mailing options for Books and Sheet Music and Publishers' Periodicals include International Priority Airmail (IPA), M-bag, and International Surface Air Lift (ISAL). "Single-piece" mailing options would be First-Class Mail International and Priority Mail International.
What product lines can be sent with registered mail service? Registered mail service (without insurance) is available for purchase for all First-Class Mail International and for the Priority Mail International Flat Rate Envelope. See the IMM for country restrictions.
Other than the rates, are there any other changes to IPA and ISAL? Yes, a separate rate group is established for Australia. In addition, we have introduced an IPA M-bag option.
Are there any significant changes to extra services? The structure of extra services remains unchanged except for the elimination of Recorded Delivery service.
Is there any change to initiating an inquiry for the new international mail categories? For international mail an inquiry must be initiated before a claim can be submitted. For GXG, Express Mail International and Priority Mail International, customers should call 1-800-222-1811 to initiate an inquiry. Upon determination that a claim can be filed, we will provide you with a claim packet, containing detailed instructions. If a customer receives an article from a foreign country in damaged condition, or with some or all contents missing, they need to take the mailing container, wrapping, packaging and any other contents to any Post Office for inspection. The Postmaster will verify damage and have you complete PS Form 2855, Claim for Indemnity-International Registered Mail, Insured, Ordinary Parcel and Express Mail. Note that for Registered Mail, regardless of the declared value of a registered item, the maximum amount of indemnity payable for loss, damage or rifling is $44.86.
Can the Forever Stamp be used for International Mail? Yes, but keep in mind, the postage value of the Forever Stamp is the domestic First-Class Mail single-piece 1-ounce letter rate that is in effect on the day of use (mailing). Since the international postage rates are always higher than the comparable domestic rates, additional postage would have to be affixed.
Any nondenominated stamps (except for those that bear unique markings, such as First-Class Presort, Nonprofit Org.) may be affixed to items that are sent to foreign countries. The postage value of such stamps is linked to its appropriate domestic rate (e.g., the "Lady Liberty and U.S. Flag" stamp has a postage value of 39 cents).
Can domestic stamped envelopes be used for International Mail? Yes, but since international postage rates are always higher than the postage value, additional postage would have to be affixed.
Were the rates for postcards eliminated? No, postcards are part of First-Class Mail International. The rates for eligible cards are 69 cents to Canada and Mexico; 52 cents to the Marshall Islands and Micronesia; and 90 cents to all other countries. Remember, for postcard rates, cards can be no larger than 4-1/4 by 6 inches.
Are International Reply Coupons (IRCs) still available? Yes, the selling price is now $2.00 each. IRCs are exchangeable in any other UPU-member country for a stamp(s) representing the minimum postage for an unregistered air letter.
Is there still a nonmachinable surcharge for letters? Yes, the nonmachinable surcharge for First-Class Mail International letters weighing 1 ounce or less is increased to 17 cents. As always, 1-ounce letters that do not meet aspect ratio or that have any nonmachinable characteristics would be subject to the nonmachinable surcharge.
I see that Aerogrammes are no longer available, but can Aerogrammes still be mailed? Aerogrammes can be mailed as First-Class Mail International; however, since the First-Class Mail International rate is higher, additional postage would have to be affixed.
Can Express Mail and Priority Mail "prepaid" Flat Rate Envelopes be used for International Mail? Beginning May 14, customers may use the same packaging for both domestic and international shipments. All Priority Mail and Express Mail packaging (including flat rate and prepaid) has been redesigned. As international rates are always higher than the postage value, additional postage as well as appropriate Customs documentation would have to be affixed. Express Mail and Priority Mail prepaid envelopes are only available for purchase online at shop.usps.com.
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