The Postal ServiceTM strives for continuous improvement by establishing effort-based indicators in such areas as:
- Sourcing Plans-ensuring that small, minority-owned and women-owned businesses (SMWOBs) are included in the sourcing process, including consideration for prequalification and subcontracting opportunities where prequalification is used.
- Attending and participating in business opportunity and trade fairs promoting SMWOBs.
- Holding advisory and debriefing sessions with SMWOBs that submitted proposals on particular buys, but did not win the awards.
- Participating in and sponsorship of forums that provide suppliers an opportunity to obtain additional guidance on processes within a commodity area.
- Tracking types and numbers of source files (databases) and related resources used to identify qualified suppliers.
- Tracking the number of opportunities offered within an industry category, based on market conditions.
- Developing, implementing, and maintaining purchasing and sourcing strategies that include SMWOBs.
- Understanding the current diversity of each category supplier base and taking specific steps to ensure the continued effectiveness of that base.
Performance indicators are identified throughout the plan to assist employees in continuous improvement in all areas of Supplier Diversity. | 
