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Features & Benefits  
The PostalOne!® system makes business mailing easy.
The PostalOne! system provides a new automated, streamlined alternative to the existing business mail acceptance process. It features:

Integrated, Web-based solutions, providing:

Automated scheduling services for drop shipment mailings
Electronic documentation and postage statements
Simplified mail acceptance, verification and payment processes
Reduced hardcopy paperwork and handling costs
Increased operations efficiency with the mail induction process
Improved access to mailing information and job tracking
Enhanced account management capability
Online mailing irregularity reporting
Transportation Management System
Access to FAST (Facility Access & Shipment Tracking system) to plan and schedule drop ship mailings.


 
  New Customers
Apply for a PostalOne! Account.
Learn more about new customers

Still have questions?

Contact the PostalOne!
System Help Desk at
(800) 522-9085 or at
postalone@email.usps.gov.

 
Electronic documentation and postage statements
This integrated online solution provides an automated and streamlined alternative to many of the existing manual documentation processes used in business mailing. It enables customers to send detailed mailing data electronically by using the industry's Mail.dat file standard. In the future, customers will no longer have to complete manual postage statements, because the system will generate them electronically.

Reduced hardcopy paperwork and handling costs
The system provides electronic documentation, which reduces the amount of hardcopy documentation the customer will have to physically bring to the business mail entry unit or store in their mailing facility. This reduces handling costs, and printing and storage needs.

Improved access to mailing information and job tracking
Customers will have online access to a wealth of information that they can use to better manage their businesses. Customers are able to download an estimated postage summary, view individual postage statements within a mailing, see a running total of postage statement activity, and view the reconciliation of the information at the end of the mailing job.

Online mailing irregularity reporting
Provided is an easy and credible way to document mailing irregularities that lets you access recorded issues that will be integrated into the Business Services Network (BSN) through the Web. This creates a process for following up and resolving issues with all parties involved, for better service and delivery.

Schedule drop shipment through FAST
Facility Access and Shipment Tracking (FAST) improves the drop shipment process and decreases dock wait times. With PostalOne! access, mailers can use the FAST website, or Web Services to inquire, create, update, and cancel appointment requests.

 
Simplified mail acceptance, verification and payment processes
Much of the acceptance and verification processes are being automated, enabling a faster and more accurate method of accepting, assessing and finalizing a customer's postage statement. The PostalOne! enhanced payment process will offer the payment of fees online for multiple services and products.

Increased operations efficiency with the induction process
The PostalOne! system will electronically process PS Form 8125 mailing information, automate the Drop Ship appointment process, and provide pallet tracking at entry points. This will enable the mailer and the Postal Service™ to electronically access detailed information about the mailing, to better manage and control the flow of mail.

Enhanced account management capability
In addition, it offers an easy-to-use self-service capability. You can easily establish new accounts and adjust account or security access information. Consolidated account information will help customers with multiple mailing sites obtain a corporate view of their mailing activity.

Transportation Management System
The system schedules First-Class Mail® advanced surface and air assignments using the most time-efficient transportation possible. The objective is to align business customers with the acceptance and distribution processes for the Postal Service.

Automated scheduling services for drop shipment mailings
This completely-automated solution provides a streamlined alternative to manual appointment creation online on the FAST website http://fast.usps.gov. This Web Services-based functionality uses the IDEAlliance® Transportation Messaging (TM) Specification, available at http://www.idealliance.org/maildat, to communicate scheduler requests for creating, updating, canceling, and receiving closeout information on appointments to the FAST system through the PostalOne! system. The PostalOne! system is the main external customer Web Services communication, authentication, and authorization engine. If requested, the PostalOne! system can add further value by appending Mail.dat information to scheduling requests from the customer and sending the content and appointment requests to FAST. The Postal Service uses the same TM Specification to communicate responses to the scheduler based upon the schedulers’ requests. This automated scheduling service eliminates the need for human resources manually creating and retrieving scheduling status information from the FAST website.

Getting started
It's as easy as clicking the "Learn More" button above. For additional information, use the "Customer Support" link on the left, or if you prefer, call the PostalOne! Customer Care Center at (800) 522-9085.