Testimonies from Customers
-"…what is commendable about the job
[the Inspector] did is the level of professionalism they brought
to the routine fraud case that involved extraordinary investigative
effort and dedication…This is the kind of professional attitude
and work product that they bring to every case and I want you to
know how capable, professional, and valuable they are."
Assistant United States Attorney
-"…[the Inspector] was obviously diligent
in thoroughly investigating the case and presenting the necessary
incriminating evidence. Justice has prevailed and my family and
I are relieved and appreciative of your success."
Victim
"[Inspector] is one of those federal agents
from whom you know you are going to get quality work product as
soon as the case comes in the door. He is always prepared and always
ready, willing and able to do whatever is necessary. [His] work
ethic is unparalleled. I look forward to working again with [Inspector]
and any and all of the Postal Inspectors in the Denver Division."
Assistant United States Attorney
Testimonials from Employees
In 2001, I had a college internship at the Inspection
Service’s Long Beach Domicile. The Inspectors treated me with
great respect and allowed me to assist on several cases, ranging
from victim interviews to warrants. The work was gratifying and
I remember not wanting to end my term. I knew this was the job for
me. Now, as a Postal Inspector working international mail theft,
I have conducted investigations in the United States and am branching
out overseas to provide assistance to other countries. In my mind,
there is no job as fulfilling and dutiful as working for the Postal
Inspection Service.
U.S. Postal Inspector, Los Angeles, CA
U.S. Postal Inspectors are dedicated, committed,
highly educated professionals with a sense of mission that permeates
the entire organization and creates an atmosphere where all are
inspired to do their best work. A culture of professionalism, trust,
and autonomy, combined with opportunities to do meaningful work,
spurs Inspectors to higher levels of pride, purpose, and performance.
Opportunities for personal and professional growth and development
are limited only by a person’s willingness to move to the
next level to achieve a personal best.
Manager, Workforce Strategic Planning,
Arlington, VA
I have been a member of the Postal Inspection
Service family for over 15 years and it has been a life-changing
experience for me. I work with some of the best people in the law
enforcement community and, as a result, I’ve had the autonomy
and empowerment to conduct quality criminal investigations. I’ve
had diverse developmental assignments and training while being compensated
with a pay and benefit package commensurate with other federal law
enforcement agencies. I’ve had the opportunity to work with
many other agencies because of the various investigations that we
do, and the Postal Inspection Service offers “the total package”
for anyone considering a career in law enforcement.
U.S. Postal Inspector, Columbia, SC
After serving arrest warrants throughout Boston,
my partner and I were returning to division headquarters when we
noticed a Massachusetts State Trooper engaged in a foot chase with
two young men. It was obvious the trooper was losing ground and
needed assistance. We identified ourselves as federal agents and
were asked to help apprehend the men. I exited our law enforcement
vehicle and began a foot pursuit after one of the males. I apprehended
him and turned him over to local city police. When I asked the Trooper
what the men had done, he said they had stabbed another man who
had robbed him for pocket change. The stabbing victim died at the
hospital a short time later. The man we apprehended was identified
as the person who stabbed the victim. Due to our police training
and the training we received as Inspectors we were both mentally
and physically prepared to perform this task successfully.
U.S. Postal Inspector, Burlington, VT
I conducted an investigation of an identity theft
and bank fraud group responsible for over $750,000 in losses. I
posed as "Lorraine," a new accounts rep, for a major bank
in Los Angeles. During the four-week investigation I conducted several
undercover meetings with the ringleader. To gain his trust, we met
at a branch of the local bank where, acting as Lorraine, I processed
several transactions, including opening a covert account and issuing
covert cashier’s checks. We arrested the ringleader and five
members of his group, including a bank manager, three check cashiers
who had assumed the identities of victims, and a mailroom employee
who stole checks from the multimillion-dollar company where he worked.
During interviews with the mailroom employee, he confessed to stealing
and mailing corporate checks from his employer and informed me that
a Bank of America employee by the name of Lorraine was involved
in the scheme. I smiled and told the guy that I was Lorraine. His
response was, “You did a good job because he (the ringleader)
told us you worked for him.” I still have the Lorraine name
badge displayed in my office. That will always be one of my favorite
cases.
U.S. Postal Inspector, Los Angeles, CA
A former Inspector and team leader used to say,
“You can count on one hand the number of bad days I’ve
had as a Postal Inspector.” He was absolutely correct. The
fun I’ve had over the last 19 years as a Postal Inspector
would be difficult to top and has gone by like the blink of an eye.
Become a U.S. Postal Inspector only if you want to have a lot of
fun.
Assistant Inspector in Charge,
Career Development Division, Potomac, MD
I investigated a scheme running from at least
1995 through March 2000. Two Postal Service managers (husband and
wife) had conspired with contractors under their supervision to
take money through bribes and kickbacks. In February 2000, the couple
fled to Caracas, Venezuela. A team of Inspectors traveled to Caracas
and, in a collaborative effort with the U.S. State Department, IPOSTEL
(the Venezuelan Postal Service), and members of the Venezuelan Police
Force, we found and escorted them back to the United States. They
were arrested on outstanding warrants issued by the Southern District
of Florida once they reached American soil. During debriefings,
the couple provided crucial information to Postal Inspectors on
their illegal activities while employed with the U.S. Postal Service.
The U.S. Attorney’s Office presented me with the Outstanding
Law Enforcement Officer of the Year Award. It’s one of the
highlights of my career.
U.S. Postal Inspector, Miami, FL
In less than 10 years on the job, investigations
have taken me from Anchorage to Acapulco and from Buffalo to Buenos
Aires. While other agencies may have more statutory authority, I
have done a wider variety of investigations than my counterparts
in other agencies, and in many I was the case agent. These included
international child-exploitation rings, armed robberies, organized
crime, international drug trafficking, identity theft rings, and
mail bombs—not to mention international terrorism. More is
expected of me and I am given more authority than my counterparts.
I’ve also had the opportunity to work with living legends
in the law enforcement and forensic communities and learn something
valuable nearly every day—while also having significant impact
nationally and internationally rescuing children and protecting
people. There is a lot less paperwork here than in other agencies.
The Postal Inspection Service is the best gig in federal law enforcement.
U.S. Postal Inspector, San Diego, CA
Special assignments have made my career more enjoyable
than any ordinary job. I’ve spent time with the “Teddy
Bear” man himself, Radar O’Reilly from M.A.S.H., protecting
valuable stamp collections. I’ve provided personal protection
for the postal delegate from Colombia, South America, during a Universal
Postal Union meeting. I’ve protected world-class athletes
at the 2002 Winter Olympics in Salt Lake City by screening mail
and baggage. I’ve led a team of Inspectors providing security
during the 2004 Democratic National Convention in Boston, MA. I’ve
served as an Assessor for the recruitment process. I’ve also
been a subject-matter expert for numerous in-service training courses.
There is no time to be bored in this career!
U.S. Postal Inspector, Boston, MA
Once in Des Moines, IA, three or four Inspectors
went down to the Polk County Jail to pick up some prisoners to take
to U.S. Marshals for escort to federal court. I looked at an inmate
on the bench staring at us and thought he was one of mine. I asked,
"Are you ready to go?" He got this look of concern on
his face and said, "No way, I don't want anything to do with
Postal Inspectors!" I had the wrong guy, and he was greatly
relieved.
U.S. Postal Inspector, Reno, NV
This is an excerpt from a note from an Inspector
who served in Iraq: “We do care and support our own and that
is what I feel is our greatest asset as a successful agency. We
have not taken the "person" out of "personnel."
And how our agency pioneered the concept of recognizing our personnel
who serve America with Pride as featured in the Inspection Service
Bulletin magazine definitely shows the camaraderie throughout our
agency for our colleagues. Thirty-nine members of our agency were
not forgotten when they were called to duty for extended deployments.
U.S. Postal Inspector, Chicago, IL
Back in the mid-1980s, domiciled near the financial
capital of the world, Wall Street, I investigated a number of the
largest securities fraud cases in the history of our agency. The
cases predate Enron, WorldCom, and Tyco and are referred to in news
articles even today. I investigated Michael Milken, the “Junk
Bond King” of the 1980s who ran the trading desk at the now-defunct
firm of Drexel Burnham Lambert. Ivan Boesky, one of the most notorious
white-collar securities fraud criminals of the 1980s remained in
my custody for nine months while waiting to testify against John
Mulheren in another securities fraud trial. I’ve been interviewed
on television and for newspaper articles. It’s been an exciting
and fulfilling career and I wouldn’t trade my experiences
for anything. As a new Inspector assigned to the Seattle Division,
I was tasked with following the prime suspect in the largest Federal
Reserve heist in our history. I followed him for 250 miles through
rural Alaska, and he never spotted me. That was pretty outrageous,
even for a girl from the streets of Brooklyn. I’ve traveled
to remote places in the United States and met some of the greatest
people ever through this agency. There is no limit on what you can
achieve as an Inspector. The day I was selected was one of the happiest
moments in my life, and it still is “The Greatest Job Ever.”
My motto has always been “I have the greatest job!”
and those are the truest words I’ve ever spoken.
U.S. Postal Inspector/Team Leader, Brooklyn,
NY
Two months out of Basic Inspector Training in
Potomac, MD, while in Post-Basic Training in Atlanta, GA, I was
placed on a task force to investigate the homicide of the postmaster
relief in Fleming, GA. A co-worker from the Basic Inspector class
after mine worked side-by-side with me and seasoned Postal Inspectors
for several weeks. At no time were we treated as rookies by others
on the case. We were allowed to play vital roles in the investigation,
which caused us to testify in a death penalty case in federal court.
That case made me realize I was in the best agency with the best
investigators.
U.S. Postal Inspector, Jackson, MS
I've had the pleasure of working on both the Internal
Crimes and External Crimes team since my arrival at the San Juan,
Puerto Rico, office. I've flown to three islands for one investigation:
Puerto Rico to St. Thomas and then on to St. John's, Virgin Islands.
The culture and manner of speaking are something you have to adapt
to, but once you make your contacts you're on your way. The Caribbean
is a unique place, where every island has its own culture and offers
you new investigative techniques you never knew existed. If you're
up for the experience and want to learn about different cultures,
the Caribbean is the place for you!
U.S. Postal Inspector, San Juan, PR
I have been an Inspector at the Los Angeles Division
for nine years, but my family resides on the East Coast. Two years
ago while off duty, I was in a near-fatal car accident. After the
Communications Center was notified about the accident, my Team Leader
showed up at the hospital, where he spent nearly six hours with
me in the Emergency Room. During my recovery, I received calls,
visits, cards, flowers, and offers of assistance from what felt
like my entire Division! I don't know what I would have done without
their support. My co-workers are not just people I work with—they’re
my second family.
U.S. Postal Inspector, Los Angeles, CA
I began my career with the U.S. Postal Service
when I was 19 years old. I worked as a letter-sorter machine operator
on the midnight shift. After three months on the job I heard about
the Postal Inspection Service. I realized then that I wanted to
be a Postal Inspector. I returned to college to complete my education
while working full time in the Postal Service. Eleven years later,
as a first-generation immigrant, I joined one of the premier law
enforcement agencies in this country. Only in America can dreams
come true through hard work and perseverance.
U.S. Postal Inspector, New York , NY
Before accepting this position, I had offers from two of the most
recognized federal law enforcement agencies in the nation. The management
interview in Chicago convinced me that this was the agency I wanted
to join. During my three years with the Inspection Service, what
I was told at the interview has been exactly what I have experienced.
I have been given (and gladly accepted) opportunities to work exciting
and challenging cases, obtain training to meet today's challenges,
and the autonomy to grow as a professional. Having worked cases
with other federal law enforcement agencies, I know I made the right
decision.
U.S. Postal Inspector, San Diego, CA
I’ve executed search warrants in subzero
freezing weather and sat in a surveillance van during a record-breaking
heat wave. I’ve interviewed witnesses in million-dollar homes
and shacks all in the same day. I’ve tediously reviewed thousands
of documents for a fraud scam. During city riots, I responded to
a Post Office in my dress and bulletproof vest. It was all in day’s
work as a Postal Inspector. No other job epitomizes the role of
public servant better than that of Postal Inspector. It is one of
the few careers that touch every segment of society. Being a Postal
Inspector is all about serving society while protecting people and
the Postal Service.
U.S. Postal Inspector, New York, NY
I started working for the Postal Service while
I was in college. I enjoyed my job and being a member of the postal
family, but the Inspection Service was the star I was shooting for,
a reason to complete my education. When I received my college degree
I applied to the Inspection Service, was accepted, and was pleasantly
surprised that the postal family feeling continued, not only at
the training academy but when I arrived at my first division in
Baltimore. As supervisor of a group at National Headquarters, I
try to give our group the same family feeling.
U.S. Postal Inspector in Charge, Mail
Theft and Violent Crimes and Narcotics Investigations, Washington,
DC
I’ve traveled nationally and internationally
and investigated cases ranging from mail theft to bombs and narcotics
in the mail. I’ve arrested suspects, executed search warrants,
worked undercover, testified in court, and conducted surveillances.
I’ve organized a conference for women in federal law enforcement,
acted in training videos, and appeared in recruitment ads. I’ve
served as an instructor at our training academy and managed national
recruitment programs. If you think it, you can probably do it in
the U.S. Postal Inspection Service.
U.S. Postal Inspector/Program Manager,
Arlington, VA
I work mail fraud cases for the Postal Inspection
Service. The most rewarding part for me is working closely with
victims and letting them tell their story. It makes them feel like
they are important and that someone will listen to them. Even if
victims don’t get their money refunded, if they can tell their
story and be heard they feel like they matter and they feel better.
U.S. Postal Inspector, Santa Ana, CA
I have wanted to be a Postal Inspector since I
was a little girl. My dad became an Inspector when I was only eight
years old and, from his first day on the job, I was intrigued by
the stories he'd come home and tell us. Though the job title seemed
a bit square, the job always sounded fascinating and seemed to have
a certain mystique about it like no other professional job I'd ever
heard of. As if that weren't enough, I witnessed first-hand the
camaraderie that exists in the organization, and that's an attribute
that's hard to find nowadays. I consider myself blessed to have
been afforded the opportunity to become a Postal Inspector and hope
I can pick up where my dad left off. I look forward to a fulfilling
and rewarding career of dutiful service with the United States Postal
Inspection Service.
U.S. Postal Inspector, Atlanta, GA
I became an Inspector after working as an
investigator for the city of New York. The Postal Inspection Service
offered me a variety of challenging opportunities and assignments.
Since joining the agency, I have worked undercover and investigated
robberies, burglaries, identity theft, and corporate fraud cases.
I traveled throughout the country on my cases and worked side by
side with Assistant U.S. Attorneys and some of the best investigators
in the world. There is no limit to what you can do and achieve as
an Inspector with the Postal Inspection Service.
U.S. Postal Inspector, Brooklyn,
NY