| HOAA Survey Results | ||||||
| Results with "No Response" | Results without "No Response" | |||||
| 1. Type of Business | ||||||
| Home Based Businesses | 78% | 1297 | 83% | 1297 | ||
| Small Office | 16% | 261 | 17% | 261 | ||
| No Response to Type of Business | 6% | 102 | ||||
| Total (After the Deletion of the Duplicates) | 100% | 1660 | 100% | 1558 | ||
| 2. Type of Industry | ||||||
| Business/Consulting | 10% | 174 | 10% | 174 | ||
| Communications | 1% | 14 | 1% | 14 | ||
| Computer/Engineering | 36% | 600 | 36% | 600 | ||
| Education | 5% | 83 | 5% | 83 | ||
| Graphics | 7% | 121 | 7% | 121 | ||
| Literature/Publishing | 8% | 125 | 8% | 125 | ||
| Medical | 4% | 61 | 4% | 61 | ||
| Other | 26% | 433 | 26% | 433 | ||
| Technology | 3% | 48 | 3% | 48 | ||
| No Response | 0% | 1 | ||||
| 100% | 1660 | 100% | 1659 | |||
| 3.Use Computer? | ||||||
| (Based on Sample Size of 660) | ||||||
| No | 0% | 0 | ||||
| Yes | 100% | 1660 | ||||
| Results with "No Response" | Results without "No Response" | |||||
| 4. USPS Mailpieces per Week | ||||||
| 0-49 | 65% | 1076 | 69% | 1076 | ||
| 50-99 | 13% | 221 | 14% | 221 | ||
| 100-149 | 5% | 87 | 6% | 87 | ||
| 150-199 | 1% | 24 | 2% | 24 | ||
| 200-249 | 3% | 42 | 3% | 42 | ||
| 250-299 | 2% | 25 | 2% | 25 | ||
| 300-349 | 0% | 8 | 1% | 8 | ||
| Above 350 | 3% | 54 | 3% | 54 | ||
| Varies | 1% | 14 | 1% | 14 | ||
| No Response | 7% | 109 | ||||
| 100% | 1660 | 100% | 1551 | |||
| 5. Postage Spent per Month | ||||||
| A. Less than $20 | 23% | 389 | 25% | 389 | ||
| B. $21-$49 | 30% | 505 | 32% | 505 | ||
| C. $50-$99 | 20% | 324 | 20% | 324 | ||
| D. $100-199 | 11% | 175 | 11% | 175 | ||
| E. $200-$299 | 5% | 85 | 5% | 85 | ||
| F. $300-399 | 3% | 45 | 3% | 45 | ||
| G. More than $400 | 4% | 64 | 4% | 64 | ||
| No Response | 4% | 73 | ||||
| 100% | 1660 | 100% | 1587 | |||
| 6. Have Postage Meter? | ||||||
| No | 84% | 1399 | 88% | 1399 | ||
| Yes | 12% | 193 | 12% | 193 | ||
| No Response | 4% | 68 | ||||
| 100% | 1660 | 100% | 1592 | |||
| Results with "No Response" | Results without "No Response" | |||||
| 7A. Postage Stamps | ||||||
| 0-25% | 13% | 199 | ||||
| 26-50% | 4% | 68 | ||||
| 51-75% | 4% | 68 | ||||
| 76-100% | 78% | 1208 | ||||
| 100% | 1543 | |||||
| 7B. Postage Meter | ||||||
| 0-25% | 80% | 839 | ||||
| 26-50% | 3% | 34 | ||||
| 51-75% | 3% | 28 | ||||
| 76-100% | 14% | 142 | ||||
| 100% | 1043 | |||||
| 7C. Other | ||||||
| 0-25% | 91% | 1504 | ||||
| 26-50% | 6% | 101 | ||||
| 51-75% | 1% | 18 | ||||
| 76-100% | 2% | 27 | ||||
| 100% | 1650 | |||||
| 8. Use Database? | ||||||
| No | 24% | 397 | 25% | 397 | ||
| Yes | 73% | 1208 | 75% | 1208 | ||
| No Response | 3% | 55 | ||||
| 100% | 1660 | 100% | 1605 | |||
| 9. Materials Type | ||||||
| Letters | 53% | 888 | 55% | 888 | ||
| Packages | 9% | 156 | 10% | 156 | ||
| Mix | 34% | 562 | 35% | 562 | ||
| No Response | 3% | 54 | ||||
| 100% | 1660 | 100% | 1606 | |||
| Results with "No Response" | Results without "No Response" | |||||
| 10A. Use Postage S/W Product? | ||||||
| No | 2% | 34 | 2% | 34 | ||
| Yes | 95% | 1573 | 98% | 1573 | ||
| No Response | 3% | 53 | ||||
| 100% | 1660 | 100% | 1607 | |||
| 10B. How S/W Product Used? | ||||||
| A. Envelopes | 10% | 162 | 10% | 162 | ||
| B. Labels | 8% | 132 | 8% | 132 | ||
| C. Both | 77% | 1279 | 81% | 1279 | ||
| No Response | 5% | 87 | ||||
| 100% | 1660 | 100% | 1573 | |||
| 11. Purchase From Internet? | ||||||
| A. Very Likely | 60% | 1002 | 67% | 1002 | ||
| B. Somewhat | 25% | 422 | 28% | 422 | ||
| C. Not | 5% | 76 | 5% | 76 | ||
| No Response | 10% | 160 | ||||
| 100% | 1660 | 100% | 1500 | |||
| 12A. Hand Addressed? | ||||||
| 0-25% | 65% | 1079 | 67% | 1079 | ||
| 26-50% | 17% | 275 | 17% | 275 | ||
| 51-75% | 5% | 90 | 6% | 90 | ||
| 76-100% | 11% | 177 | 11% | 177 | ||
| No Response | 2% | 39 | ||||
| 100% | 1660 | 100% | 1621 | |||
| Results with "No Response" | Results without "No Response" | |||||
| 12B. Electronically Addressed? | ||||||
| 0-25% | 12% | 205 | 13% | 205 | ||
| 26-50% | 12% | 199 | 12% | 199 | ||
| 51-75% | 13% | 213 | 13% | 213 | ||
| 76-100% | 59% | 986 | 62% | 986 | ||
| No Response | 3% | 57 | ||||
| 100% | 1660 | 100% | 1603 | |||
| 13. Operating System | ||||||
| See Survey Summary for Details | ||||||
| 14. Printer Type | ||||||
| Dot Matrix | 11% | 188 | 12% | 188 | ||
| Ink Jet | 39% | 650 | 40% | 650 | ||
| Laser | 47% | 780 | 48% | 780 | ||
| No Response | 3% | 42 | ||||
| 100% | 1660 | 100% | 1618 | |||
| 15. CD-ROM Capability? | ||||||
| No | 1% | 19 | 1% | 19 | ||
| Yes | 96% | 1589 | 99% | 1589 | ||
| No Response | 3% | 52 | ||||
| 100% | 1660 | 100% | 1608 | |||
| Results with "No Response" | Results without "No Response" | |||||
| 16. Increase Use of USPS Service? | ||||||
| No | 8% | 135 | 11% | 135 | ||
| Yes | 69% | 1148 | 89% | 1148 | ||
| No Response | 23% | 377 | ||||
| 100% | 1660 | 100% | 1283 | |||