Parcel Return Service Features & Benefits  
Make Return Transactions Work for You.
Here are some of the ways Parcel Return Service may make sense for your business.
 
Features
Two pickup and pricing options are available for your convenience:

Parcel Select Return Delivery Unit (RDU) – Returned parcels picked up at a local post office at one low flat rate (regardless of weight).

Parcel Select Return Bulk Mail Center (RBMC) – Return parcels picked up at the local BMC at a discounted rate based on weight and zone.


Benefits for you and your customers
Receive lower rates.
Increase customer satisfaction with an easy-to-use return solution.
Built-in visibility reduces call volumes from customers inquiring about returns.
Help reduce handling costs by knowing how many returns are in the pipeline.
Improve turnaround time for restocking and reselling items.
Offer free returns for your customers or bill them later.
Reduce paperwork with postage-due statements from Postal One!®.
Customers no longer have to bring returns to their local Post Office™ but can now schedule a pickup.


NEW
Carrier Pickup
To learn more about Carrier Pickup™
To schedule a Carrier Pickup™

Pickup on Demand
To learn about Pickup On Demand Service®
To schedule a Pickup On Demand Service®

Enroll now and start saving, or locate a Third-Party Reverse Logistics Provider.

Resources

For specific rules and regulations, please refer to the Domestic Mail Manual.