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INTRODUCTION OF EXPERIMENTAL
AND NEW POSTAL PRODUCTS
24-MONTH PERIOD: OCTOBER 1, 1999 TO SEPTEMBER 30, 2001

Over the past 24 months, the Postal Service has introduced several new postal products through both the Postal Rate Commission's experimental rules and through omnibus rate case proceedings. Several experimental proposals currently are pending before the Postal Rate Commission.

The Commission has specific rules contemplating such actions for new products that are introduced on an experimental basis or otherwise independently of omnibus rate case proceedings. The Postal Service must file testimony and related documentation supporting each such filing. The testimony and related documentation must present detailed costing and pricing data for each new product.

Once such a case is filed with the Postal Rate Commission, intervenors, including competitors, can engage in substantial questioning of the proposals through written interrogatories and document production requests, as well as oral cross-examination of Postal Service witnesses. These intevenors can file testimonies opposing the Postal Service's proposal or offering alternatives. The Postal Service can attempt to bypass some of these litigation steps by seeking and reaching agreements with interested parties such as customers and competitors to "settle" the case. This has occurred in some instances in the past. However, such settlements have often been the result of ongoing discussions lasting months before and during the filings.

Given the amount of time involved in preparing and litigating cases before the Postal Rate Commission, particularly where omnibus rate cases are filed in close succession, it is often a more productive use of staff resources for both the Postal Service, and presumably the Commission, for the Postal Service to incorporate new products and product refinements into the general rate case. Below is a summary of activity in the past 24 months in the areas of negotiated service agreements, experiments recommended by the Postal Rate Commission, changes requested in the current rate case, and finally an experimental rate case which was withdrawn by the Postal Service. In addition, there are typically 15 to 20 minor refinements. Some of these may simplify the use of existing products. In other instances, they provide customers a means to save postage by taking on some sorting or transportation activities normally performed by the Postal Service.

Negotiated Services Agreements Update

The Postal Service established an internal cross-functional, negotiated service agreement (NSA) working group in 2000. This group developed guidelines to be used in evaluating negotiated service agreements and has reviewed several customers' preliminary proposals. As with any negotiations, the parties involved were concerned that the proposals resulting from the negotiations made good business sense for both sides. These discussions are inevitably complicated because, under the Postal Service's current regulatory structure, any rate or classification change resulting from the negotiations would not be final. Instead, a third party-the Postal Rate Commission-would be required to review and recommend such changes.

The NSA efforts were overtaken by the financial difficulties of the Postal Service and the need to obtain sufficient revenues to maintain the nation's postal system. The Postal Service determined that the organization's financial requirements were of the utmost priority and was therefore forced to defer the pursuit of NSAs until it could do so with the appropriate attention and resources. With settlement a strong possibility in the current rate case, we are examining NSAs again, and have begun reevaluating the earlier process, reviewing potential NSA candidates, and determining the resources necessary to pursue customized ratemaking.

The Postal Service is encouraged by many of Chairman Omas' recent comments. Chairman Omas has clearly signaled a new receptiveness to NSAs by the Postal Rate Commission, which rejected rulemaking requests for NSAs in 1989 and 1995. Therefore, we will take advantage of the opportunity to work collaboratively with the Postal Rate Commission and interested customers to explore various alternatives allowing us to accommodate a host of smaller-scale cases while protecting the public's interest. Therefore, we are currently involved in discussions with mailers, which we hope will lead to NSAs this year.

PRC Recommended Experiments

  1. Experimental Priority Mail Presort Rates

    Filed03/07/2001
    PRC Decision05/25/2001
    Implementation07/15/2001
    Ending Date07/15/2003

    An experimental classification establishing presort discounts (ADC, 3-Digit, 5-Digit) for Priority Mail. Priority Mail Presort extends worksharing opportuni-ties to Priority Mail customers who can presort mail cost-effectively to reduce their total mail production costs. The experiment will allow the Postal Service to determine if there is sufficient market interest and if the Postal Service can successfully extend worksharing to Priority Mail in a dynamic operational environment.

  2. Mailing Online Experiment

    Filed11/16/1999
    PRC Decision06/21/2000
    Implementation09/01/2000
    Ending Date09/01/2003

    An experimental classification for Mailing Online service which permits customers to transmit documents and mailing lists electronically over the Internet to the Postal Service for printing and delivery as hard-copy mail. Mailing Online offers small businesses and individuals an easy, low-cost way to prepare and enter advertising, invoices, notices, and other messages by bundling existing discounted postage rates with charges for printing and mail preparation. The experimental request followed a prior market test recommended by the Commission and built upon the technical experience gained during the test.

  3. Periodicals Ride-Along Experiment

    Filed09/27/1999
    PRC Decision02/03/2000
    Implementation02/26/2000
    Ending Date02/26/2002 (extended to end with implementation of Docket No. R2001-1)

    An experimental classification allowing one qualifying advertisement or enclosure to be included (or "ride along") with a periodical for a flat fee. Ride-along offers advertisers an effective, low-cost way to reach their target audience. The Postal Rate Commission recommended extending the experiment at the request of the Postal Service. This experiment has been successful and a permanent classification for Periodicals "ride-alongs" was included in the recent omnibus rate request.

New Product Initiatives within Omnibus Rate Cases

Docket No. R2000-1
    Filed01/12/2000
    PRC Decision11/13/2000
    Implementation01/07/2001

  1. Signature Confirmation offers mailers electronic confirmation that a parcel was delivered and a copy of the recipient's signature. This service, which was implemented February 4, 2001, extends the Postal Service's proof-of-delivery options providing parcel mailers with a simple method to verify delivery and to determine the recipient's identity.

  2. Delivery Confirmation service was extended to Standard Mail parcels providing mailers of lightweight parcels a new proof-of-delivery option. This proposal responded to the requests of customers who did not require the expedited delivery and handling of Priority Mail to purchase Delivery Confirmation for Standard Mail.

  3. Priority Mail One-Pound Rate: In Docket No. R2000-1, the Postal Service proposed a new one-pound rate to provide customers with a lower cost way to mail lightweight Priority Mail pieces and to smooth the transition between the First-Class Mail and the Priority Mail rate structures. Previously, customers had been required to pay the two-pound rate for pieces (that would otherwise be First-Class Mail) weighing over 13 ounces.
Current Rate Case-Docket No. R2001-1
    Filed9/24/2001
    PRC Decision 
    Implementation 

  1. Delivery Information for Certified/Registered Mail™: The Postal Service proposed that customers be able to obtain delivery information for certified and Registered Mail, without the need to purchase return receipt service. This proposal takes advantage of the recent automation of the certified and Registered Mail delivery process, and significantly reduces the cost for customers who need delivery information, but not a signature, for letters and flat-shaped First-Class Mail.

  2. Delivery Confirmation: The Postal Service proposed that Delivery Confirmation service be extended to First-Class Mail parcels. Mailers of low-weight First-Class Mail parcels currently must use high-cost services like Certified Mail with Return Receipt to obtain proof of delivery. The proposed extension of Delivery Confirmation to First-Class Mail parcels responds to customer requests for a low-cost, proof-of-delivery option. In addition, the Postal Service proposed that Delivery Confirmation be included (at no additional fee) for Parcel Select. This reflects the current industry practice and our customers' desire to bundle some form of proof-of-delivery along with the handling cost into a single charge.

  3. Electronic Return Receipts: The Postal Service proposed that a new Electronic Return Receipt service be added. Electronic Return Receipt would provide a customer with an electronic message with delivery information and a copy of the recipient's signature for mail sent by Certified Mail, most insured items, Collect-on-Delivery, and Registered Mail.

  4. Priority Mail Zoned Rates: The Postal Service proposed that the two- to five-pound Priority Mail rates be zoned resulting in rates increasing as the distance transported increases. This change is consistent with current industry practice and will more accurately reflect the costs of Priority Mail service.

  5. Priority Mail and Express Mail Flat-Rate Envelope: The Postal Service proposed changing the flat-rate envelope rate for both Priority Mail and Express Mail to equal the proposed lowest rate in each classification, respectively. This proposal will increase the ease-of-use for residential and small commercial customers and will respond to concerns that the current flat-rate envelope rates are confusing.
Other Experimental Classification Case

Delivery Confirmation Experiment
    Filed09/20/2001
    Request Withdrawn11/06/2001

Proposed experimental mail classification that would allow the Postal Service to offer Delivery Confirmation service at a zero fee to retail Priority Mail customers from December 1 through 16, 2001. This proposed experiment was expected to give postal customers an incentive to mail packages before the busiest week of the holiday mailing season with a possible associated reduction in the Postal Service's resource needs during the peak period. Second, it would introduce the retail Delivery Confirmation service to customers who otherwise would not be aware of it. Lastly, the experiment was expected to provide valuable experience with more flexible pricing approaches.

The Postal Rate Commission established an expedited schedule for consideration with the goal of meeting a mid-November issuance of a Recommended Decision. On November 5, 2001, the United States Postal Service withdrew its request. While facing the challenges posed by the recent world events, including use of the mail for bioterrorist acts, the Postal Service believed the most prudent course would be to focus its window service and retail operations on the provision of existing domestic services during the upcoming holiday peak mailing season. In addition, because of disruptions in mail volume due to recent world events, any data collected would have been difficult to analyze in comparison to prior year volumes.

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