Timing the delivery of advertising is critical to the success of marketing materials and advertisements. Advertisers and publishers depend on the United States Postal Service to honor their requests for delivery of advertisements or periodicals within specific time frames. The ADVANCE program was developed to meet this service expectation. ADVANCE utilizes state-of-the-art technology to notify delivery units of time-sensitive mailings and monitor their performance in meeting the customer's requested in-home delivery dates.

Through ADVANCE, mailers can provide information about upcoming, time-sensitive mailings to the National Customer Support Center (NCSC) to ensure timely delivery. In addition to information about where they will be mailing, advertisers provide the actual mailpiece.

ADVANCE allows the NCSC to increase customer satisfaction and recognition of the USPS among the advertising and direct marketing communities and enhances the reputation of the USPS as a dependable service provider.

For more information about ADVANCE, contact the National Customer Support Center at 800-238-3150.