The USPS Expedited Shipping Advantage (2008) Slide 1: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a series of pale blue boxes. An image with the words 'YOUR SHIPPING SOLUTIONS DELIVERED.' End of Image information. The words included are: Workshop In A Box The USPS Expedited Shipping Advantage Notes: End of Slide 1. Slide 2: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a blue desk. At the far right is a mail truck and mail jeep loading and unloading mail at the post office. End of Image information. The words included are: Today’s U.S. Postal Service® (bullet)We handle 3 billion packages annually (bullet)We handle 1 in 4 packages shipped in the U.S. (bullet)Over 147 million delivery points (bullet)37,000 Post Office™ locations (bullet)Over 600 processing plants nationwide (bullet)Nearly 200,000 delivery and collection vehicles (bullet)We handle 54.7% of 2–3 day shipping Notes: The U.S. Postal Service operates the most comprehensive package delivery network in the U.S. Wherever your customers are, we can deliver your packages to them. End of Slide 2. Slide 3: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a pale blue box. End of Image information. The words included are: State-of-the-art shipping technology (bullet)Package handling – APPS machines (bullet)Intelligent Mail® barcodes (bullet)IMD scanning for end-to-end package visibility (bullet)SCAN – Shipping Confirmation Acceptance Notice (bullet)Payment efficiency – CAPS – eVS Notes: Automated Package Processing System (APPS) is the next-generation parcel and mail bundle sorting machine of the U.S. Postal Service. It can process up to 9,500 packages per hour. Intelligent Mail barcodes allow for the capacity to track and efficiently process packages. They conform to parcel market standards. SCAN – Shipment Confirmation Acceptance Notice – provides in-route scanning. CAPS – Centralized Accounting and Payment System – electronic funds transfer account used to pay from a bank account at the time of shipping for multiple mailings from one mailer. eVS – Electronic Verification System allows electronic manifesting and payment. End of Slide 3. Slide 4: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a blue desk. An image of a post office jeep and 5 logos and they are as follows: Amazon.com Logo Neiman Marcus Logo Shaklee Logo Cabela's Logo Eddie Bauer Logo End of Image information. The words included are: We work with large businesses across the country and around the world. End of Slide 4. Slide 5: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a pale blue box. End of Image information. The words included are: Consumers prefer us. (bullet)63% of online shoppers want the option to select their delivery company (bullet)46% of online consumers would select the USPS® if given the choice (bullet)58% of online consumers view the Postal Service™ as an excellent value for the money (bullet)Online consumers feel the USPS is reliable and trustworthy and keeps packages secure Source: comScore Package Delivery Study, March 2007 Notes: A recent study underscores the importance of the Postal Service™ to online consumers. When it comes to shipping to consumers – particularly via an online channel. These statistics really add up. End of Slide 5. Slide 6: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a blue desk. At the far right is an image of a man and woman holding a package. End of Image information. The words included are: Our vast network, clear pricing, and variety of products make shipping easy. (bullet)Easy for you (bullet)Easy for your customers Notes: Customers want ease of use when it comes to shipping. If your customers have to work harder to ship or return their items they are less likely to do business with that company again. The Postal service offers programs specifically designed with ease of use in mind so your customers stay your customers. End of Slide 6. Slide 7: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a blue desk. A woman buying a service from a post office clerk. End of Image information. The words included are: The most comprehensive delivery network in America makes it easy. (bullet)Nearly 37,000 Postal locations (bullet)Delivery to 117 million homes, 9 million businesses, and 20 million P.O. Boxes and APO/FPO locations (bullet)191,000 delivery and collection vehicles (bullet)673 processing facilities, including 269 processing and distribution centers Notes: The Postal Service’s large network makes it easy for you to reach your customers. With nearly 37,000 locations covering nearly every community in America, the Postal Service is close to your business and your customers. Our infrastructure of 269 processing and distribution centers, 70 Airmail centers, and 29 Bulk Mail centers works 24/7 to ensure your packages move through the shipping stream quickly. And we deliver to more locations in America than any other shipper, period. Wherever your customers are, we can deliver to them. Note that delivery locations increase by about 2 million locations a year. End of Slide 7. Slide 8: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a pale blue box. End of Image information. The words included are: “Almost 40% of total shipment costs are now made up of add-on charges.” Parcel Magazine Feb. 2007 Our clear, up-front pricing makes it easy. (bullet)“What you see is what you get” rates (bullet)No fuel, residential, or delivery area surcharges (bullet)No other hidden fees or surcharges (bullet)No surprises (bullet)Flat Rate Envelopes and Boxes make it even easier Notes: With the Postal Service, the rate quoted is the rate you pay. There are no extra fees and surcharges tacked on to the shipping cost at the end. USPS does not charge a fuel surcharge. All delivery addresses are treated the same. There are no higher prices for residential delivery. Package forwarding is free. You will never be charged for additional handling or special delivery areas. In short, when they tell you what your package will cost, that’s what it will cost. No surprises. No fuzzy math. All this makes understanding your bill and managing your shipping expenses easy too. End of Slide 8. Slide 9: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a pale blue box. End of Image information. The words included are: Our product options make your choices easy. (bullet)Fast: Parcel Select® (3–5 days)* (bullet)Faster: Priority Mail® envelopes and packages, and First-Class Mail® parcels (under 13 oz.) (2–3 days) (bullet)Fastest: Express Mail® envelopes and packages (1–2 days) (bullet)We also offer several International shipping options to meet all your shipping needs *1–3 days upon drop at destinating facility Notes: From urgent overnight deliveries to important two to three day deliveries to economical volume shipping, the Postal Service has a variety of options that will meet your needs. Read bullets to audience End of Slide 9. Slide 10: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a pale blue box. At the far right is an image of a flat rate box that is skinny and a flat rate box that is much bigger. End of Image information. Has the heading: Same Great packaging, 2 Great Uses The words included are: (bullet)Domestic Express Mail packaging can now be used to ship internationally via Express Mail International (bullet)Domestic Priority Mail packaging can now be used to ship internationally via Priority Mail International (bullet)Flat Rate boxes and envelopes can also be used for international shipping. With one low rate for Canada and Mexico and one for other international destinations. Notes: Priority and Express Mail packaging is now used for both Domestic and International Shipping. This makes it simpler for international shippers to understand the time in transit speeds of the services available as the international time in transit for each product is in line with the domestic time in transit standards, i.e. Express Mail is the quickest Domestic Product and Express Mail International is the Quickest International service. Etc… Flat Rate Boxes and Envelopes shipping options are now also available online. With one set rate to Mexico and Canada and with one set rate for the rest of the world’s major destinations. End of Slide 10. Slide 11: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a pale blue box. End of Image information. The words included are: A variety of packaging options is available. (bullet)Specialized packaging: existing nonstandard sizes when standard sizes aren’t enough (bullet)Customized packaging: designed specifically for your special needs (for qualified shippers) (bullet)Co-branded packaging with your company name (for qualified shippers) Notes: Your expedited shipping supplies are provided by the U.S. Postal Service at no cost. The supplies you need can be delivered in bulk or just a small amount at a time, either way, supplies are free. This can save you significantly on your shipping by lowering your overall costs. You can also get specialized packaging if your shipments don’t fit in the standard-size boxes. We’ll even work with you to design customized packaging, if standard or existing specialized packaging doesn’t meet your need. Certain revenue standards need to be met for customized packaging. End of Slide 11. Slide 12: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a blue table. End of Image information. The words included are: The Bottom Line Simplify your shipping and delight your customers. Partner with the U.S. Postal Service® and ship with ease. Notes: The U.S. Postal Service has designed its processes to make shipping easy and worry-free. We give you a huge network up-front pricing payment, and shipping options no-cost packaging Security and even an extra day of delivery every week Postal Service rates are also the lowest in many categories, and those numbers don’t take into account the extra values, free packaging and free package pickup services offered at no cost. End of Slide 12. Slide 13: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a blue desk. At the far right is an image of a mail jeep driving through a subdivision, taken from the sky. End of Image information. The words included are: Enhance your image by partnering with America’s first, most trusted shipper. (bullet)200+ years of delivering to America’s front door (bullet)Reach virtually every address in America six days a week (bullet)Familiar, trusted, and welcomed community presence Image Notes: Partnering with the U.S. Postal Service may benefit your corporate image as well as your bottom line. Image means many things to different people. This slide shows the USPS’s traditional strengths – like its 200+ years of heritage, the ability to reach everyone six days a week, and the role of the carrier and the Post Office in the community. Almost everyone knows where their local Post Office is, and many know their local carrier. This relationship cannot be matched by any competitor. The Postal Service image story is much more than just the appearance of its boxes. It also reflects the Postal Service’s superior security, six-day-a-week delivery, and new environmentally friendly delivery and packaging. End of Slide 13. Slide 14: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a pale blue box. An image of two flat rate skinny boxes. End of Image information. The words included are: Let the strength of our brand enhance yours when you ship in our distinctive branded packaging. (bullet)Express Mail® and Priority Mail® boxes and envelopes are easily recognized as important and secure (bullet)Why ship your product in a plain brown box when packaging can say so much more? (bullet)For qualified customers, customized and co-branded packaging may be available Notes: Why ship your products in a plain brown box when distinctive packaging is available for free? A variety of packaging for Express Mail and Priority Mail is available at no cost to USPS customers, but custom and co-branded packaging require a customer financial commitment. Putting your brand next to the USPS is a great way to get your customers’ attention and take advantage of the strength of the U.S. Postal Service brand. Use some box samples to show the packaging. Possibly a co-branded Priority Mail or Express Mail box and envelope. If the question of how much is the financial commitment to receive the customized or co-branded packaging comes up, refer to Publication 22 which can be found on usps.com. The commitment in most cases is $250,000.00 a year. For more info contact the Postal Service at: packageservices@usps.gov. End of Slide 14. Slide 15: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a pale blue box. End of Image information. The words included are: Impress your customers with dependable nationwide delivery. (bullet)The U.S. Postal Service® has a claim rate for loss/damage of less than 1% (bullet)Fewer returns generate greater customer satisfaction (bullet)Reach every customer home, business, P.O. Box, and APO/FPO address (bullet)International shipping options are also available Notes: When a package arrives late or in poor condition – or doesn’t arrive at all – your customers’ perceptions of your company are often as damaged as the package itself. Not to worry – the U.S. Postal Service has a claim rate for loss/damage of less than 1%. The customer benefit is increased customer satisfaction. Low damage/loss is only part of the message. Our comprehensive delivery network is a big plus that cannot be matched by competitors. Consider P.O. Box addresses and APO/FPO. Only the USPS can deliver there. When you partner with the USPS, you can be confident that your shipments will get to your customers everywhere, on time and in great shape. End of Slide 15. Slide 16: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a pale blue box. At the far right top corner is the Office of Inspector General Logo and it has the words 'Office of INSPECTOR GENERAL UNITED STATES POSTAL SERVICE' on it. End of Image information. The words included are: Build your image on our reputation for dependability, security, and trust. (bullet)We are rated the most trusted government agency (bullet)Over 2,000 Postal inspectors and the Office of Inspector General (OIG) ensure security of your packages (bullet)Tampering with the mail is a federal offense, a claim no other shipper can make Notes: Studies show that America trusts the USPS. People trust the Postal Service to guard their privacy and keep their packages and communications safe. The U.S. Postal Inspection Service and the OIG (Office of Inspector General) have 2,000 trained professionals across the country working to prevent fraud. True story: When the million-dollar Hope Diamond was donated to the Smithsonian Institute in 1958, it was sent by Registered Mail. How’s that for trust? For the record, the sender purchased Insurance for the Hope Diamond. As you might imagine, the USPS doesn’t get too many million-dollar packages, but that just illustrates the point. The mail is secure and Insurance adds an extra layer of protection when you feel you need it. End of Slide 16. Slide 17: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a pale blue box. End of Image information. The words included are: Boost consumer opinion with USPS® (bullet)60% of online consumers have a more favorable opinion of a company if they can always select their preferred shipper (bullet)When online consumers select the delivery company, USPS is the preferred shipper (15% higher than UPS, five times higher than FedEx, and ten times higher than DHL) Source: comScore Package Delivery Study, March 2007 Notes: Another study – conducted by comScore in March of 2007 – found that more than half of online shoppers will have a more favorable opinion of your company if you let them choose their preferred shipper. And the preferred shipper of these online consumers? The Postal Service. The USPS consumer preference scores were 15% higher than UPS, five times higher than FedEx, and ten times higher than DHL. In short, offering the Postal Service as a shipping option can help boost consumer opinion of your company. End of Slide 17. Slide 18: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a pale blue box. End of Image information. The words included are: Customers appreciate Saturday delivery. (bullet)Pickup and delivery – for us, Saturday is a business day (bullet)Nationwide – we deliver everywhere (bullet)52 extra delivery days annually gets your packages to customers faster, on the day they prefer to receive them Notes: The USPS picks up and delivers all over America, six days a week, every week. That sixth day is a Saturday, and it’s free. Customers expect to receive shipments on Saturday because they’re accustomed to getting their mail on Saturday. When you ship with the USPS, you meet that expectation. And giving customers what they want helps generate repeat business. With the U.S. Postal Service, customers requesting redelivery can request Saturday delivery. Plus, it’s the day residential customers are most likely to be home. Those 52 extra days of delivery are a convenience for both you and your customers. The extra days are especially important during the holiday season. That’s 4–5 extra delivery days between Thanksgiving and Christmas. End of Slide 18. Slide 19: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a pale blue box. At the far right top corner is an image of Cradle to Cradle Silver Certified Logo End of Image information. The words included are: Demonstrate your commitment to the environment. (bullet)Our new packages use bio-friendly inks and cardboard, qualifying us for cradle to cradle certification – the first and only firm to receive this endorsement for packaging (bullet)We recycle 1 million tons of material a year (bullet)We operate the largest alternative-fuel vehicle fleet in the country Notes: Customers are very environmentally aware, and by partnering with the U.S. Postal Service, you show that environmental stewardship is important to you as well. The USPS is using more and more environmentally conscious materials, vehicles, and appliances. And conserving energy with efficient buildings and alternative-fuel vehicles. The cradle to cradle certification is a big deal. No other packaging carries this seal. Depending on your customer, this is a key point to emphasize. When you take responsibility for the environment, customers take notice. Build on the Postal track record as one of the most environmentally friendly organizations in the country, and tell your customers about it. It just might increase your business End of Slide 19. Slide 20: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a blue table. End of Image information. The words included are: The Bottom Line Your image is as important to us as it is to you: Partner with the reliable, trusted, environmentally friendly shipper. Notes: The U.S. Postal Service isn’t just a cost-effective shipping partner, it’s “image effective.” Add value to your brand by partnering with the USPS and take advantage of all the image-enhancing extras, such as: co-branded packaging; a vast, secure network; delivery on Saturday and to P.O. Boxes; and eco-friendly nature. When you add up all of the values and benefits, the U.S. Postal Service is the ideal shipping partner for your company End of Slide 20. Slide 21: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a blue desk. An image of flat rate box and a two of Express mail pieces. End of Image information. The words included are: Express Mail® (bullet)Our speediest product (bullet)Guaranteed next-day delivery by noon or 3 pm to most destinations (bullet)Guaranteed second-day delivery available (bullet)Delivery to U.S. addresses, including P.O. Boxes and military addresses (bullet)Delivery 365 days a year, including Sundays and holidays* (bullet)Automatically insured up to $100 (bullet)Flat Rate Envelopes available *Some restrictions apply. Sunday and Holiday delivery is optional and is priced at a special rate. Notes: With competitive rates and reliable delivery, Express Mail is the answer to your high-priority shipping needs. It is the USPS’s fastest service, making it ideal for urgent, time-sensitive documents and merchandise. The packaging is free, or you can use your own. Again, when it comes to cost, up-front pricing ensures that what you see is what you get. End of Slide 21. Slide 22: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a blue desk. An image of flat rate box and a two of Priority mail pieces. End of Image information. The words included are: Priority Mail® (bullet)Designed for important but not highly urgent shipments (bullet)Delivery in 2–3 days on average (bullet)Delivery to every U.S. address, including P.O. Boxes and military addresses (bullet)Saturday and residential delivery at no extra cost (bullet)Flat Rate Boxes and Envelopes available Notes: If you need quick delivery or to ship important documents and merchandise anywhere in the United States, Priority Mail is your answer. Priority Mail provides expedited service and cost savings because you avoid supplemental charges for forwarding or address correction. Once again, the packaging is free – or you can use your own – and there are no hidden costs or fees. There are also a variety of packaging solutions from the USPS specialized, customized or, if you qualify, co-branded packaging programs. End of Slide 22. Slide 23: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a blue desk. End of Image information. The words included are: First-Class Mail® (bullet)Only ounce-rate parcel service in the industry (bullet)Rates available up to 13 ounces (bullet)1- to 3-day service nationwide (bullet)Delivery Confirmation™, Signature Confirmation™, and Insurance available* *Additional charges apply. Notes: Most large shippers don’t realize they can send packages through First-Class Mail. For business shippers, there are a few advantages. It’s cost-effective, it can be presorted in bulk, and you can add services on an as-needed basis. First-Class Mail is an extremely flexible solution for lightweight packages. End of Slide 23. Slide 24: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a blue desk. End of Image information. The words included are: Parcel Select® (bullet)Economical ground service for high-volume shippers (bullet)Up-front estimates on delivery times (bullet)Value-added services available (bullet)Direct-entry discounts and zone skipping Notes: Parcel Select was designed for large businesses with lots of shipping volume. Direct-entry discounts save you money, and you get enhanced delivery times through zone skipping. You can also choose to add customized rates, billing, manifesting, Insurance, tracking, electronic data interchange, Delivery Confirmation, and pickup service. End of Slide 24. Slide 25: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a blue desk. An image of flat rate box and a two of Global and International Express mail pieces. End of Image information. The words included are: Global Shipping Solutions: Expedited (bullet)Global Express Guaranteed® 1–3 business day delivery or your money back (bullet)Express Mail International® 3–5 average business day delivery to major destinations with a money-back guarantee (available to select destinations) Notes: Need to ship internationally? The Postal Service does that too. The USPS ships to more than 190 countries, and its got an economical service to suit your needs. And there’s a lot more value here than you see on the slide. Global Express Guaranteed offers guaranteed date-certain delivery or your money back and includes $100 worth of Insurance and package tracking. Express Mail International offers guaranteed service and Flat Rate Envelopes and includes $100 worth of Insurance. End of Slide 25. Slide 26: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a blue desk. An image of flat rate box and a two of Global and International Priority mail pieces. End of Image information. The words included are: Global Shipping Solutions: Standard (bullet)Priority Mail International™ 6–10 average business day delivery to major destinations (bullet)First-Class Mail International™ Delivery time varies by destination; service available worldwide for items weighing up to four pounds Notes: Priority Mail International goes to over 50 countries, provides economical expedited service, and offers flat rate fees. First Class Mail International provides reliable service to overseas destinations. End of Slide 26. Slide 27: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a blue desk. End of Image information. The words included are: Parcel Post® Our most affordable shipping option (bullet)Low rates based on weight, distance, and shape (bullet)Reach the entire nation within seven days (bullet)Delivery to every address, P.O. Box, and APO/FPO six days a week (bullet)Delivery Confirmation™, Signature Confirmation™ and other services available Notes: Just read bullets from the slide End of Slide 27. Slide 28: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a blue desk. End of Image information. The words included are: Handling returns is a reality in business today. Effectively managing product returns can: (bullet)Increase customer loyalty; improve your bottom line (bullet)Change returns from a cost center to a profit center Improperly handling of returns can erode 30-35% of potential profits 85% of customers will not shop again if returns are inconvenient 95% of customers will shop again if returns are convenient Notes: Bullets on the slide say it all End of Slide 28. Slide 29: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a blue desk. End of Image information. The words included are: Designing the Optimal Returns Process The mandatories of an effective returns process are: (bullet)Customer Convenience – customer ease of use and prepaid shipping labels (bullet)Label Options – flexible solutions to get labels to customers (bullet)Extra Services – to customize your returns (bullet)Prompt Service – time-in-transit – how fast do you need it back End of Slide 29. Slide 30: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a blue desk. End of Image information. The words included are: Return Solutions (bullet) Key USPS® advantages (bullet) The easiest and most convenient returns network (bullet) Retail access – 37,000 outlets for return packages (bullet) Delivery points – delivery and pick up at over 146 million addresses six days a week (bullet) Merchandise Return Service (bullet) End-to-end service (bullet) Customize to fit your needs (bullet) Parcel Return Service (bullet) Workshare program (bullet) Drop ship in reverse – bulk pickup at delivery unit or bulk mail center (bullet) Rates based on USPS cost avoidance End of Slide 30. Slide 31: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a blue desk. End of Image information. The words included are: Delivery Confirmation™ and Signature Confirmation™ (bullet)Confirm the delivery status of packages (bullet)Fast, easy online access to information (bullet)No charge for Electronic Delivery Confirmation with Priority Mail® Notes: With Delivery Confirmation, you add an extra level of security to your shipments. This service lets you track the delivery status of each package, including date and time of delivery and whether the package was delivered, attempted, forwarded, or returned. And with Signature Confirmation, you’ll know exactly who received the package. The information is available online 24/7, allowing you to create a database for your records. End of Slide 31. Slide 32: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a blue desk. End of Image information. The words included are: Address Correction (bullet)Avoid supplemental charges (bullet)Keep customers happy Notes: With a nationwide database of change-of-address information, the USPS ensures accurate and timely delivery of your merchandise. And you don’t get charged extra for it. This all adds up to happier customers – they get their items without delay, and you make them happy without additional cost. End of Slide 32. Slide 33: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a blue box with a dollar sign on the corner. End of Image information. The words included are: Manifest Mailing means automated efficiency and cost savings. (bullet)Automated shipping and mailing (bullet)Qualifies for expedited acceptance Notes: Manifest Mailing means you don’t have to take time to meter each parcel or piece of mail. The system gives you a record of all your shipping through a computer-generated manifest list. Because Manifest Mailing qualifies for expedited acceptance, you’ll save time and speed delivery of your shipments. And the Postal Service’s dedicated corporate account team will provide specialists to assist in implementation and ensure seamless integration of the system. By eliminating the need for hard copy files and order entry records, Manifest Mailing also expedites your customer service inquiries. End of Slide 33. Slide 34: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a blue box with a dollar sign on the corner. End of Image information. The words included are: Centralized Automated Payment System (CAPS) accounts offer a simple method for large-scale shipping payment. (bullet)Pay by electronic transfer (bullet)Complete accounting control (bullet)Single central account Notes: With a Centralized Automatic Payment System (CAPS), you establish one central trust account. A CAPS account not only offers electronic payment and account controls, it also allows you to establish a debit account where charges for certain types of services are totaled and deducted at the end of each business day. You no longer have to maintain several different trust accounts, nor do you need to use local trust accounts for permit imprints and Business Reply Mail. Deposits to CAPS accounts are made by electronic funds transfers, including ACH credit and wire transfers, which are credited the day after they are sent. End of Slide 34. Slide 35: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a blue box with a dollar sign on the corner. End of Image information. The words included are: Quickly calculate accurate postage for all your shipping with a Postage Meter™. (bullet)Easy to use (bullet)Ensures accurate postage (bullet)Easy postage payment options Notes: Convenient, reliable, and accurate, Postage Meters allow you to weigh, pay, and be on your way. You establish a central account, and postage is deducted from it as you ship. End of Slide 35. Slide 36: Image Information: United States Postal Service Logo in the far left top corner. In the background is a blue box with a dollar sign on the corner. End of Image information. The words included are: Expand electronic payment options with PostalOne!® (bullet)Many electronic payment options (bullet)Link multiple accounts (bullet)Access payment information online Notes: PostalOne! lets you pay for postage electronically, giving you a quick, convenient, and secure payment method. It’s easy to set up and use. PostalOne! also offers alternatives for electronic documentation, online postage statements, simplified mail and package acceptance and verification, and access to data you can use to manage your business more efficiently. End of Slide 36. Slide 37: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a blue desk. At the far right is an image of a box, sealed and ready for mailing. Image at the far left bottom corner with the word 'VALUE' in it. End of Image information. The words included are: Choose the U.S. Postal Service® for exceptional value. (bullet)Competitive prices on services shippers use most (bullet)The more you know about your shipping costs, the better we look Notes: Many large volume shippers are attached to the discounts offered by their carrier. But even when these discounts are factored in, the United States Postal Service offers your company outstanding value. As you’ll see today, shipping with the USPS gives you a cost advantage, as well as many other unique benefits that help you minimize shipping expenses and maximize shipping efficiency. End of Slide 37. Slide 38: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a pale blue box. End of Image information. The words included are: “Almost 40% of total shipment costs are now made up of add-on charges.” Parcel Magazine Feb. 2007 Save on your shipping costs. (bullet)Easy-to-understand, up-front rates (bullet)No fuel, residential, or delivery area surcharges (bullet)No hidden fees or surcharges (bullet)No surprise costs (bullet)Flat Rate Boxes and Envelopes provide excellent value (bullet)Exceptional value for your shipping dollar Notes: The U.S. Postal Service helps you effectively manage your shipping costs. When you’re quoted a rate, that’s the rate you pay. There are no tacked on extra fees and surcharges. You won’t pay a fuel surcharge. You won’t pay extra for residential delivery. You won’t pay more if the package has to be forwarded, nor will you be charged for additional handling or extended delivery areas. In other words, you get exceptional value for your shipping dollar. No surprises. No fuzzy math. End of Slide 38. Slide 39: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a pale blue box. At the far right is an image of gas prices from a gas station. End of Image information. Has the heading: Surcharges Are Becoming Big Business The words included are: (bullet)With gas prices climbing so are the fuel surcharges of our competitors (bullet)Current fuel surcharges range from 6.05% of the package shipping cost for ground service and up to 21.5% of the package shipping cost for air service. (bullet)Over 80% of all addresses in the country are residential. If you ship directly to your customers homes, you are paying a surcharge with our competitors. Notes: Cite examples... Slide 40: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a pale blue box. End of Image information. Has the heading: Why We Have The Advantage Over Our Competitors The words included are: Surcharges (There is an image with a circle and a line through it over this word 'Surcharges'. (arrow used for bullet)No Fee For Residential (arrow used for bullet)No Fee For Delivery Area (Rural) (arrow used for bullet)No Fee For Address Corrections (arrow used for bullet)No Fee For Forwarding (arrow used for bullet)No Fee For Saturday Delivery - 52 Extra Days (arrow used for bullet)No Fee For Undeliverable Mail (arrow used for bullet)No Fee For Packaging Supplies (arrow used for bullet)No Fee For Carrier Pickup End of Slide 40. Slide 41: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a pale blue box. End of Image information. The words included are: Proven shipping options that fit your needs and your budget. (bullet)Fast: Parcel Select® (3–5 days)* (bullet)Faster: Priority Mail® envelopes and packages, and First-Class Mail® parcels (under 13 oz.) (2–3 days) (bullet)Fastest: Express Mail® envelopes and packages (1–2 days) (bullet)Multiple International shipping options are available to meet your shipping needs *1–3 days upon drop at destinating facility Notes: From urgent overnight deliveries to important two to three day deliveries to economical volume shipping, The USPS has a variety of options that will help keep your costs down so you stay on budget. The USPS has been in the shipping business for a very long time and perfected a group of products that can meet almost any shipping need. End of Slide 41. Slide 42: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a pale blue box. End of Image information. The words included are: Several available packaging options to reduce your shipping costs. (bullet)Specialized packaging: existing nonstandard sizes when standard sizes aren’t enough* (bullet)Customized packaging: designed specifically for your special needs* (bullet)Co-branded packaging opportunities* *For qualified shippers. Notes: We provide shipping supplies and we’ll deliver the supplies you need in bulk or in small quantities. You can also get specialized packaging if your shipments don’t fit in the standard-size boxes. The USPS will even work with you to design customized packaging if standard or specialized packaging doesn’t meet your needs. It doesn’t get more cost-effective than free packaging supplies. End of Slide 42. Slide 43: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a pale blue box. At the far right is an image of a laptop computer. End of Image information. Has the heading: Online Options Can Save You Money The words included are: Get a Discount when you do international shipping online through usps.com 10% Discount on Global Express Mail Guaranteed 8% Discount on Express Mail International 5% Discount on Priority Mail International Notes: Just read bullets End of Slide 43. Slide 44: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a pale blue box. End of Image information. The words included are: Payment options that work with your existing systems. (bullet)Many convenient, efficient ways to pay (bullet)Seamless acceptance and verification simplifies the payment process Notes: The USPS is not just cost-efficient, its process-efficient. Offering many ways to handle your billing. Whether it’s with Express Mail Corporate Accounts, Centralized Automatic Payment System (CAPS), Postage Meters, flat rate packaging, or PostalOne!, the USPS can offer a smart, flexible payment method that will work for you. End of Slide 44. Slide 45: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a blue table. End of Image information. The words included are: The Bottom Line The U.S. Postal Service® helps you reduce your shipping costs while providing exceptional service. Notes: At the U.S. Postal Service, it’s all about bringing value to your shipping. The USPS offers up-front pricing, easy payment and shipping options, packaging at no cost, security and even an extra day of delivery every week. You’ll discover that Postal rates are the lowest in many categories, but even those numbers don’t take into account those extra values offered to customers. When you add up all of the services and benefits, the U.S. Postal Service gives you excellent value for your shipping dollar. End of Slide 45. Slide 46: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a blue table. End of Image information. Has the heading: Key Notes The words included are: (bullet)USPS offers great value and up-front pricing for domestic and international shipping (bullet)USPS offers many different payment options and makes it convenient to do business with us from home or at the office (bullet)USPS offers free packaging and free package pickup services to you save time and money (bullet)For more information on how the USPS can work for your company go to www.usps.com (bullet)Or send an email to packageservices@usps.gov Notes: The U.S. Postal Service is all about bringing value to your shipping. The USPS gives you up-front pricing, easy payment and shipping options, packaging at no cost, security and even an extra day of delivery every week. You’ll discover that Postal rates are the lowest in many categories, but even those numbers don’t take into account those extra values offered to customers. When you add up all of the services and benefits, the U.S. Postal Service gives you excellent value for your shipping dollar. End of Slide 46. Slide 47: Image Information: United States Postal Service Logo in the far right bottom corner. In the background is a blue table. End of Image information. The words included are: Thank You! Notes: Thanks for joining us today. Do you have any questions? End of Slide 47.