PCC Management Insights

“Staying in the Know”
PCC Advisory Committee Responsibilities
June 2009

Having access to valuable resources plays a critical role in the overall success of local Postal Customer Councils (PCCs).  The PCC Advisory Committee (PCCAC) is one of those resources.  The purpose of this article is to share information about its function, responsibilities and more.

Function
The PCCAC is to function as an oversight body, providing guidance on Postal Customer Council (PCC) practices and bringing PCCs together for mutual gain in accomplishing the PCC Mission.

PCCAC Responsibilities
1.	Play a critical role in educating PCC members on the use of postal products and services to help them grow their business. 
2.	Develop benchmarks that will enhance the overall success of all PCCs.
3.	Capture and communicate best practices to PCC members.
4.	Provide creative ideas for PCC programs and PCC growth.
5.	Ensure the views of all PCC members (small, medium and large mailers) are heard.
6.	Participate in defining PCC recognition programs and selecting PCC award winners.
7.	Play a major role in the planning for and execution of major PCC events (i.e., PCC Leadership Conference at National Postal Forums, National PCC Days, etc.).
8.	Review the PCCAC Charter once each year and make changes as necessary.
9.	Review PCC activities and practices from time to time to verify that they comply with Publication 286 (03/07 version). 

Members
The PCCAC consists of industry and postal representatives.  Leading this team is a national PCC postal co-chair and a national PCC industry co-chair.  There
are four voting postal members and four industry members.  Also, there are non-voting postal representatives.

A copy of the PCCAC Charter, list of the members and contact information for the industry representatives can be obtained by:

	Visiting the national PCC Web site at www.usps.com/pcc 
	Clicking on the PCC Operations link
	Clicking on the PCC Advisory Committee link

Subcommittees
In an effort to align itself with key committees in place at the PCC local level, the PCCAC has established four subcommittees:
	Communication & Networking
	Education
	Membership
	Recognition

The subcommittees work on tools and projects in support of each committee.  New suggestions, ideas and participation are always welcomed.  

If there are other ways you feel the PCCAC might be able to help improve the overall PCC Network, please send your recommendations to PCC@usps.gov. 

In the meantime, we encourage you to take advantage of this important resource!