Best Practice: Capital Region PCC	 	
Online Seminars Offer Anytime, Anywhere Learning	 	
 	 	
Save them the trip and the gas money — offer your PCC members online seminars they can attend wherever they are, whenever it’s convenient for them.
 
The Capital Region PCC in Albany, NY, offers interactive Web casts delivered by knowledgeable industry experts as a low-cost option for its educational programs. Each seminar includes a live presentation, best practices, tips and opportunities to discuss with the presenter specific questions or requirements.
 
“You have a variety of meeting management and Web conferencing functions such as surveys, opinion polls and breakout rooms,” says Margaret Pepe, manager of the Albany District’s Business Service Network and PCC member. “These features promote member interaction and foster collaborative sharing of information, enhancing learning.”  
 
Using this alternative to classroom communications, members can participate in the seminar from anywhere that’s convenient. If they miss the live broadcast, no problem. It’s recorded and they have 30 days to view the presentation. Corporate members can extend the benefits of the seminar to their clients at no extra charge since registration is on a per-site basis. This increases awareness, attendance and the value of membership, generating a high ROI for the corporation’s participation.  
 
“Online seminars are quick, interactive and right at members’ fingertips,” says Pepe. “By offering this flexibility, we can reach a broad geographical member population, increasing membership and the value of the Capital Region Postal Customer Council!”