PCC Management Insights

“Staying in the Know”

PCC Resources         

April 2009
PCC Postal Co-Chairs are an integral part of their PCC community.  Co-Chairs are relied upon for their leadership, postal expertise, and commitment to helping the community grow their postal business in the most efficient manner.  An important component to enhance the PCC member’s education is the effective use of PCC resources available from the National PCC Program Office.  This document will outline the many resources available to PCCs to accomplish the PCC Network mission.  
PCC Communication: 
Encourage your PCC members to sign up for PCC Insider, the electronic newsletter dedicated to keeping them informed of Postal topics.  In addition, the PCC Best Practice template provides an easy way to share your best practices with the entire PCC Network.  Additional sources for information and education are the National Postal Forum (NPF) Website and RIBBS.  All of these resources are available on the National PCC Website at www.usps.com/pcc. 
PCC Education:
Workshops-in-a-box are designed to provide an easy to use format for educating your PCC members.  Workshops are continually updated and new ones are posted frequently on the national Website.  The PCC Program Office can help your PCC design a Professional Certificate Program utilizing both the workshops provided and industry presentations contributed by your PCC members.  There are also Certification Training Programs listed on the site that members are encouraged to participate in.
In addition, regional educational opportunities are offered on an as needed basis. Examples of these are Intelligent Mail barcode education classes sponsored by NPF.

PCC Marketing Collateral:
The PCC Program Office has generated many marketing pieces for your PCC use.  Many of these are posted on the PCC Website.  Questions regarding any materials can be sent to pcc@usps.gov.  The collateral available for your use include:  graphics and logo guide, small business guide, postcard template, business cards, and posters.
The PCC Program Office is interested in hearing from you regarding additional resources your PCC is interested in.  The PCC Advisory Committee has individual committees on communication, education, membership and recognition.  They will review your ideas and if plausible, work to create and launch projects and programs to the PCC Network.  The contact information for the PCC Advisory Committee members is located at http://www.usps.com/nationalpcc/members.htm. 
PCC Speaker’s Bureau:
The PCC Speaker’s Bureau is a listing on the PCC Website of nearly 60 topics of interest to PCC members.  The topics are categorized for easy navigation, and the contact information for the individual speakers is listed.  If you are interested in requesting a USPS Officer as a keynote speaker at one of your events, please be sure your attendance will exceed 100 customers.  An easy to use form is posted for your PCC to complete and email to the PCC Program Office at pcc@usps.gov.