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PCC Workshops-in-a-Box
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The workshops-in-a-box were developed to provide Postal Service™ business customers with information about postal products, services, and tools to help them grow their business as well as improve mail quality. The workshops are suitable for all PCC educational events and can be used to create a customized professional certificate program. If you are interested in learning more about these workshops, please contact your nearest PCC.
Select a topic from the following list of downloadable presentations. To view notes, save the presentation to your computer and reopen it. Select "View" on the Notes page to see the speaker notes. Presentations are listed in alphabetical order.
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Corporate Information
The United States Postal Service® is an independent establishment of the Executive Branch of the United States Government. It operates in a businesslike way. Learn more about the Postal Service and its vision for the future and its essential role in the nation's history.
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Mail Center Management
Learn how to achieve efficiency, increase profitability, motivate your team, and keep your mail center on track.
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Products and Services
Mail delivers results. See the new and innovative ways the USPS adapts its products and services to meet the evolving needs of its customers.
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New Address Standards for Commercial Flat-Size Mail (2008) (ppt) | (txt) |
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New Prices – New Flexibility – New Opportunities – May 12, 2008 (ppt) | (txt) |
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Innovative Direct Mail Strategies to Grow Your Business (ppt) | (txt) |
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The USPS Expedited Shipping Advantage (2008) (ppt) | (txt) |
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Quality Addressing
Discover how to best use address quality strategies within your organization to minimize costs, retain customers, and build loyalty.
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Addressing & Your Bottom Line - It's Your Money (ppt) | (txt) |
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Addressing & Your Bottom Line - The Big Picture (ppt) | (txt) |
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Optimizing Preparation & Entry
Implement the latest technologies to track outgoing and incoming mail, verify mailings, and streamline your processes.
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First-Class® & Standard Mail® Eligibility (ppt) | (txt) |
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Flats Sequencing System (FSS) (ppt) | (txt) |
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Introduction to Manifest Mailing 2008 (ppt) | (txt) |
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Mailpiece Design With Pricing in Mind (ppt) | (txt) |
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Mailpiece Quality (ppt) | (txt) |
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Nonprofit Standard Mail Content Requirements (ppt) | (txt) |
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Periodicals Eligibility (ppt) | (txt) |
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Postage Payment Methods – For Your Business Mail (ppt) | (txt) |
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PostalOne!® System (2008) (ppt) | (txt) |
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The 1-2-3 of Electronic Documentation (2008) (ppt) | (txt) |
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The Perfect Bundle – Improving Bundle Preparation (ppt) | (txt) |
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Facilitators Guide
Planning, promotion and presentation; the Facilitators Guide provides tips and suggestions to ensure your workshop goes smoothly and customer expectations are met. The guide includes a handy checklist to help with your planning.
Facilitators Guide (doc) | (txt)
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Participant/Presenter Survey
Participant and presenter questionnaires can be found in the Facilitators Guide. To ensure continuous improvement in the workshops, please email pcc@usps.gov or fax (202.268.4979) the consolidated participant questionnaire results form and presenter questionnaire to Customer & Industry Marketing upon completion of each workshop. You can also submit these electronically by selecting either of the surveys listed below.
Participant Survey (htm)
Presenter Survey (htm)
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