Making it easier for customers to use the Postal Service

Pick the Right Service for Your Shipments

You invest a lot of thought, time and money into picking out the right gift for the right person on your holiday list. So, here’s some information from the Postal Service to help you pick the right mailing service to make sure your special gift gets to your loved one in time for the celebration.

Parcel Post – 2 to 9 Days

You’re the organized type. You’ve been shopping since March for your friends and loved ones, finding those special items and salting them away for the holiday gift-giving season. You’re ready for the holidays!

Parcel Post is an economical service that can serve your mailing needs. It’s especially cost effective for heavier items (up to 70 pounds). Rates depend on the weight and distance the parcel will travel. For a little more, you can insure your gift up to $5,000, find out when the package was delivered and who received it, and even get a receipt showing that it was delivered.

First-Class Mail – 1 to 3 days

For the rest of us, who wait until the last minute to purchase at least some of our holiday gifts, fear not! The Postal Service can deliver for us, too.

For packages 13 ounces or less, you can’t beat First-Class Mail, the same service you rely on to pay bills and send birthday cards and letters. First-Class Mail rates vary based solely on weight, so cross-country items cost no more than packages sent across town.

With First-Class Mail, you can insure your gift, certify that it gets delivered, confirm the delivery, and even register it for up to $25,000.

Priority Mail – 1 to 3 days

Is it the week before the holiday? Priority Mail will give you two-to-three day service on average to most domestic addresses at rates that make it the best value in the shipping industry.

Priority Mail rates begin at $3.85 for as much as you can stuff in our special Flat-Rate Envelope, regardless of its weight, or for other items weighing up to a pound. For other packages weighing up to 70 pounds, Priority Mail rates are based on weight and distance to be traveled. Shipping supplies are available at post offices and on the Internet www.usps.com for free.

For only pennies more, you can insure your Priority Mail package for up to $5,000, verify that the Priority Mail package was delivered, when it arrived, and who accepted it.

Express Mail – 1 to 2 days

Is the holiday countdown measured in hours rather than days? Use Express Mail. It offers guaranteed next-day delivery by noon to most locations, or your money back. The Postal Service even delivers Express Mail on Christmas Day, New Years Day, 365 days a year. There’s no extra charge, either, for Saturday, Sunday, or holiday delivery.

Express Mail shipping supplies are available for free at your post office, or you can order them via the Internet. Express Mail items are automatically insured for up to $100.00 at no additional cost. Signature proof of delivery and tracking are available upon request.

For more information on holiday services from the Postal Service, visit your local post office or go to www.usps.com, and choose “Send Mail and Packages,” then “Domestic Shipping Options.” You can even print your Priority Mail shipping label online, and get Delivery Confirmation at no extra charge!

And remember – wherever you are, postage stamps are nearby! You can get the stamps you need online www.usps.com, by phone (1-800-STAMP-24), from select ATM machines, and from vending machines in shopping malls and retail stores, and at many grocery stores and drug stores.

Don’t let the holidays weigh you down this year. Let the U.S. Postal Service deliver for you!

Customer Gateway Makes it Easy to do Business Online With USPS

The Customer Gateway recently opened its doors for national and premier account customers. Located conveniently on USPS.com, the gateway gives our largest customers one place to go online for all their postal information and resources.

The site mirrors the various steps of the mailing process and includes easy access to programs such as the drop-ship appointment system, PostalOne!, CAPS and tracking — all in one location!

And we’re testing a new enhancement — online access to the Business Service Network. This new feature is designed to strengthen relationships between USPS and mailers, increasing customer satisfaction, and retention.

The site — a partnership between Marketing and Information Technology — will continue to evolve, adding new services and enterprise capabilities so USPS can provide the best service possible to our large business customers.

“The Customer Gateway will make doing business with the Postal Service easier for our largest customers,” said Chief Marketing Officer Anita Bizzotto. “It’s another example of how Marketing is taking advantage of technology to improve customer service.”

To visit the site, go to www.usps.com and click on “National & Premier Accounts” at the bottom right of the page.

DMM 100-S, Guia para el consumidor de los servicios postales
(A Customer’s Guide to Mailing)

Pricing and Classification and Diversity Development are pleased to announce the availability of the Spanish- language publication, Guia para el consumidor de los servicios postales (A Customer’s Guide to Mailing), Domestic Mail Manual (DMM) 100-S.. The Spanish version is a valuable source of information for every Spanish-speaking household and home office.

Look for a Chinese-language version, coming soon.

INFO @ USPS

SMALL BUSINESS TOOLS
Get new customers.
Meet customer demand.
Around town or around the world.
www.usps.com

BRINGING THE POST OFFICE TO YOU
Visit www.usps.com

QUESTIONS?
We have answers.
Rates and mailing information.
ZIP Codes.
Post office location.
Much, much more.
1-800-ASK-USPS

SHIPPING INFORMATION
Express Mail, Priority Mail, and package support line.
1-800-222-1811

PRINT LABELS
Your shipping label is just a Click-N-Ship away.
www.usps.com/clicknship