The National Center for Employee Development is a world-class training, learning and conference facility, centrally located in America’s Heartland, Norman, Oklahoma.

The Business Mail Academy at the National Center for Employee Development (NCED) has three courses, Executive Mail Center Manager, Content and Preparation of Periodicals Mailings, and MERLINTM Training for Mailing Customers tailored to meet the unique training needs for our Mailing Customers.

Executive Mail Center Manager

The Executive Mail Center Manager course is a comprehensive training program that is designed for individuals who wish to develop Mail Center Management skills. The EMCM course provides training specifically designed for mailing industry professionals. The course teaches skills needed to:

• Improve mail center safety and security
• Manage more effectively
• Boost productivity
• Cut costs

Here’s what you’ll learn in the Executive Mail Center Manager course:

• Total Quality Management
• People Management
• Sales and Marketing
• Managing Mail Center Operations
• Finances
• Mail Center Safety & Security
• Mail Center Technology
• Planning & Policy Making

Content and Preparation of Periodicals Mailings

This course is for Mailing Customers who mail Periodicals or would like to start mailing Periodicals. The course provides training in the administration, acceptance, and verification of periodicals mailings. Topics includes basis elements and categories, advertising, statements of ownership, publisher records, mail piece construction, preparation & sortation standards, and documentation.

MERLIN Training for Mailing Customers

This course is for Mailing Customers who have their mail verified by the “Mailing Evaluation Readability, and Lookup INstrument” (MERLIN). The course provides a comprehensive overview of MERLIN as it relates to the Business Mail Entry and Detached Mail Unit’s.

The student will receive training in use of MERLIN in the administration, acceptance, verification of First Class Mail, Standard Mail, and Periodicals mailings.

Topics include: the purpose and basic operation of MERLIN, acceptable mail characteristics for size and readability, safety, machine overview, machine operation, MERLIN acceptance procedures, reports, flow of mail through MERLIN, and using the diagnostics screen.

NCED Class Schedule and Tuition

Executive Mail Center Manager Schedule

We offer two delivery methods for this course.

1. Training is available through a five-day residency course offering at the National Center for Employee Development located in Norman, Oklahoma.

Tuition:
$1500.00 (includes tuition and all meals and Marriott lodging)

Dates:
Dec. 8-12, 2003
Feb. 9-13, 2004
May 10-14, 2004

2. Training may also be arranged in your city through sponsorship by your Postal Customer Council. We can deliver customized presentations at your local Postal Customer Council meetings.

Content and Preparation of Periodicals
Mailings Schedule

Training is available through a three-day residency course offering at the National Center for Employee Development located in Norman, Oklahoma.

Tuition:
$1050.00 (includes tuition and all meals and Marriott lodging)

Dates:
Dec. 9-11, 2003
Feb. 3-5, 2004
May 4-6, 2004

MERLIN Training for Mailing Customers Schedule

Training is available through a four-day residency course offering at the National Center for Employee Development located in Norman, Oklahoma.

Tuition:
$950.00 (includes tuition and all meals and Marriott odging)

Dates:
Dec. 9-12, 2003
Feb. 3-6, 2004
May 4-7, 2004

National Center for Employee Development
2701 East Imhoff Road
Norman, OK 73071-1198
Phone 405-366-4639
Fax 405-366-4012
www.nced.com