Making it easier for customers to use the Postal Service

Speedy Service
Express Mail Corporate Accounts

They’ve been around for awhile. They’re a favorite. And they’re quick, easy, and convenient. They’re Express Mail Corporate Accounts.

They let you charge Express Mail shipments to one central account. And, now, businesses have the option of charging Express Mail expenses to a credit card, a handy solution for those who use Express Mail daily.

There are perks aplenty with this program. Not only do corporate account customers get the speed of Express Mail for their packages, they also don’t have to wait in line to have an Express Mail package weighed and charged. They simply drop their shipments in any Express Mail collection box or at their Post Office. Customers can even arrange for package pickups on more than 204,000 routes nationwide.

Need more information about Express Mail Corporate Accounts? Call Stamp Fulfillment Services at 800 STAMP-24 (800-782-6724).

Pick, Click, and Charge
The Postal Store’s Newest Feature Means More Value

Quick! Name the one-stop e-shop where you can buy stamps, mailing products, philatelic collectibles and gift items, order free shipping supplies and more?

You guessed it — The Postal Store on USPS.com. Savvy online shoppers are discovering that The Postal Store is quick, easy, and convenient.

And now the online site that has everything is even better. A new credit card retention feature lets customers pick, click, and charge their orders, breezing through online purchases faster than ever.

“Our goal is to provide key services to our customers when, where, and how they want them,” said Public Affairs and Communications VP Azeezaly Jaffer. “This is just one more way we’re adding value for our customers.”

The Postal Store boasts a lofty 2.5 million registered customers and more than a million hits a month. In 2003, sales soared to more than $64 million. Revenue is expected to top $100 million in 2004.

And who can argue with a 95 percent satisfaction rating from The Postal Store’s return customers. More than 3,300 subscribers to the Postal Store’s Stamp Subscription service — a program that delivers stamps automatically when customers need them — come back again and again to shop at The Store.

Click-N-Ship:
It’s Easy and Convenient and Improved!

Click-N-Ship lets you mail without leaving your home or office. All you need is a computer, a printer, and an Internet connection to print Priority Mail, Express Mail, Global Express Mail, and Global Express Guaranteed labels, with or without postage. Click-N-Ship can:

• Calculate postage rates, find ZIP Codes, and standardize and save addresses.

• Send an e-mail to your friends, family, or customers, letting them know your package is on its way.

• Print labels on regular paper or on self-adhesive label sheets.

• Provide no-cost Delivery Confirmation service or specially priced Signature Confirmation service for Priority Mail pieces.

• Process and store credit card information for easy online postage payment.

Plus, new features make Click-N-Ship even better. Enjoy the following enhancements during your next visit:

Shipping Cart. Print and pay for up to 10 Priority Mail and Express Mail labels with a single credit card transaction. Your labels will be stored in the cart up to seven days if you need to print at a later date.

Shipping History. View reports on all postage-paid labels you printed within the past six months. You can see information at the transaction level, or drill down to an individual label view. Check package delivery status at Track & Confirm with a simple click!

My Account. This central point provides access to all of your online information, from your profile to stored credit cards to your address book.

Order Scales Online. Just click on one of the convenient links to order your scale online, or visit the Postal Store at usps.com.

Carrier Pickup. This convenient service is available in most areas. After printing your label simply click the link to the Carrier Pickup page on usps.com and enter your ZIP Code to let your carrier know you have packages for pickup the next delivery day.

Find all of these great features at www.usps.com/clicknship and make convenience your priority by shipping with Click-N-Ship.

Are Your Mailing Standards Up-To-Date?

Customers and employees are reminded that using our most up-to-date mailing standards not only makes sense, but is a sound business practice. Printed publications are useful references but do not always reflect the most current information.

The online DMM at http://pe.usps.gov is updated monthly and includes (in I010) a summary of changes by effective date and by module. When using a printed publication, including the printed version of the DMM, don’t forget to cross-reference to the online DMM to ensure the information you use is correct.

INFO@USPS

SMALL BUSINESS TOOLS
Get new customers.
Meet customer demand.
Around town or around the world.
www.usps.com

BRINGING THE POST OFFICE TO YOU
Visit www.usps.com

QUESTIONS?
We have answers.
Rates and mailing information.
ZIP Codes.
Post office location.
Much, much more.
1-800-ASK-USPS

SHIPPING INFORMATION
Express Mail, Priority Mail, and package support line.
1-800-222-1811

PRINT LABELS
Your shipping label is just a Click-N-Ship away.
www.usps.com/clicknship