Date: December 3, 1991P.S. Protest No. 91-75OWENS ROOFING INC.Solicitation No. 363192-91-A-0031DecisionOwens Roofing Inc. ("Owens") timely protests the award of a contract to replace a roof to any other offeror than itself. Owens argues that the "equal" products it offered in its proposal complied with the specification requirements, making it the low, technically acceptable offeror which should have received award. 1 Solicitation No. 363192-91-A-0031 was issued by the Support Services Office, Greensboro, NC, on July 31, 1991, seeking offers for roof replacement at the Main Post Office, Scotland Neck, NC. Simplified purchasing procedures authorized by Procurement Manual ("PM") 4.2.2 were followed. Proposals were due August 15. The solicitation required a total price for the cost of replacing the roof, and a unit price per square foot and per linear foot, respectively, for replacing the deck and the wood blocking. The solicitation permitted submission of "equal" products where brand names were specified. Provision 2-4, Brand Name or Equal, found in Part 3.16 of the solicitation, provided:
Provision OA-1, Information on "Equal" Products, found in Part 3.11 of the solicitation, instructed:
On August 21, the contracting officer issued an amendment extending the proposal due date until September 6. 2 Nine proposals in all were received. Although Owens' proposal initially appeared to be the low offer, it ultimately was rejected as technically unacceptable 3 because it proposed "equal" products, and Owens had not submitted the required data in advance as required by the solicitation to allow the Postal Service to determine whether the offered products were equal. 4 Owens' protest was received by the contracting officer on September 23, and by this office on October 7. In its protest, Owens contends that its bid was the low bid and was acceptable and responsive. 5 Owens explains that it telephoned the project manager at the telephone number listed in the solicitation on August 8, the day Owens received the solicitation, and requested clarification of the provisions regarding submission of "equal" and "substitute" products. Owens asserts it was concerned with the requirement that certain data on the "equal" or "substitute" products had to be submitted seven days prior to the due date for proposals, since Owens only received the solicitation on what would have been the final date for submission of such data. Owens asserts that the project manager instructed Owens to submit a proposal anyhow, since Owens had not received the specifications in time to submit descriptive and comparative data seven days in advance and since "equal" products were allowed. Owens contends that in reliance on these instructions, it visited the site and submitted its proposal by the August 15 deadline. Owens argues that since it offered an "equal" product as permitted by the specifications, and in accordance with the project manager's instructions, it met the specifications and is technically acceptable. Owens also points out that it meets all the evaluation criteria specified in the solicitation. The contracting officer submitted a report in response to this protest. She states that, although the project manager did advise Owens that it could submit its offer, he did not approve Owens' "equal" products. According to the contracting officer, the project manager advised Owens that, should Owens choose to submit a proposal, it would be reviewed and a decision made when the proposals were opened as to whether the product was acceptable as an equal. The Postal Service, not the offeror, determines, by review of the requested data on the "equal" or "substitute" products, whether a proposed product meets the specifications, the contracting officer argues. In response to the implicit contention in Owens' protest that it did not have sufficient time to submit the required data, the contracting officer states that Owens should have had ample time once the proposal due date was extended to September 6. Even without the extension, however, the contracting officer contends that it is the offeror's decision whether to attempt to make an offer when the solicitation is requested near the end of the solicitation period. 6 Finally, the contracting officer states that, even if Owens had been found to be technically acceptable, it did not submit the lowest offer, as its unit prices were extremely high. 7 The contract award criteria were price and price related factors. She recommends that the protest be denied. The protester did not submit rebuttal comments. DiscussionTo the extent that Owens is protesting the requirement in the solicitation that descriptive information on any "substitute" products be submitted seven days prior to the date proposals are due, the protest is untimely. Procurement Manual 4.5.4 b. states:
The timeliness requirements imposed by our regulations are jurisdictional, and we cannot consider the merits of any issue which has been untimely raised. Hi-Tech Power Wash, Inc., P.S. Protest No. 91-30, June 19, 1991. As to Owens' protest of the evaluation of its proposal, the determination that Owens' proposal was technically unacceptable will not be overturned by this office unless it is shown to be arbitrary, capricious, or the result of fraud or prejudice. Thermico, Inc., P.S. Protest No. 90-71, December 21, 1990; Southern Air Transport, P.S. Protest No. 89-56, October 3, 1989; POVECO, Inc. et al., P.S. Protest No. 85-43, October 30, 1985. The protester has the burden to show arbitrary or capricious action by a contracting officer, whose decisions are afforded an initial presumption of correctness by this office. Thermico, Inc., supra; see Southern Air Transport, supra; Liberty Carton Company, P.S. Protest No. 85-35, July 30, 1985. Owens has presented no evidence indicating that the contracting officer's decision here was arbitrary or capricious. We accept the contracting officer's determination that Owens did not submit enough descriptive data to allow her to determine whether its "equal" products satisfied the specifications. Owens claims that the project manager essentially approved the "equal" products it intended to offer in a telephone conversation one week prior to the date proposals were due. The project manager has no recollection of granting such approval. It is not necessary for this office to decide whose recollection of the conversation is accurate, because the solicitation expressly provided that oral explanations or instructions would not be binding:
Provision A-6, Explanation to Prospective Offerors, Part 3.6 of the solicitation. Prior decisions of this office have held that the inclusion of this language in solicitations clearly precludes any offeror from relying upon oral advice given prior to the proposal due date. Friendswood Building Company, Inc., P.S. Protest No. 83-11, June 20, 1983; NEDCO Construction, P.S. Protest No. 77-38, September 13, 1977; C.A. Adkins Construction Co., P.S. Protest No. 82-59, November 1, 1982. Thus, Owens acted at its peril in relying upon any sort of oral advice that it may have received from Postal Service representatives pertaining to the need to submit descriptive data on "equal" or "substitute" products. This protest is denied.
1/ Owens protested, on September 23, the "intention" of the contracting officer to award the contract to another offeror. The contract had already been awarded to Waters Brothers Contractors, Inc., on September 12. It was determined by the contracting officer that performance on the contract would continue despite the protest. 2/ One other amendment had been issued earlier, which did not affect the date proposals were due. 3/ The contracting officer's statement and documents in the file state that Owens was found "nonresponsible." However, it is clear from the documents that Owens' proposal was rejected as technically unacceptable. "A proposal that does not meet the solicitation requirements is technically unacceptable." Lista International Corporation, P.S. Protest No. 90-47, September 11, 1990, quoting T&S Products, P.S. Protest No. 90-12, May 30, 1990. 4/ Owens' proposal included the following information on the "equal" products it intended to use: the solicitation provisions identifying the products for which it proposed substitutes; the manufacturer's name and address; and the product names. Owens listed eight products which it intended to substitute. 5/ Owens uses the terms "bid" and "bidder," and "responsiveness" throughout its protest. Such terms are relevant only to sealed bid solicitations. In simplified purchasing procurements, "offerors" submit "proposals" or "quotations," which are determined to be either "technically acceptable" or "unacceptable." PM 4.2.3. 6/ The contracting officer states that Owens' check requesting a solicitation was received by Support Services on August 5, and the solicitation sent to Owens on August 6. Owens states that it received the solicitation on July 8, a date which the contracting officer points out must have been August 8, since the solicitation was issued July 31. 7/ The contracting officer provides the following comparison of Owens' offered unit prices with the awardee's, Waters Brothers Contractors, Inc. ("Waters"), offered unit prices:
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