September 2, 1992

Appeal of

ODI TRANSPORTATION

 

Under Contract No. HCR 5338

PSBCA No. 3157

 

APPEARANCE FOR APPELLANT

Anthony D. Pollasky

 

APPEARANCE FOR RESPONDENT

Nancy E. Slovik, Esq.

 

OPINION OF THE BOARD

This appeal is from a Contracting Officer decision terminating for default Appellant's right to perform its highway transportation contract with the United States Postal Service.

FINDINGS OF FACT

1.  On March 27, 1990, the United States Postal Service (Respondent) awarded ODI Transportation (Appellant) Contract No. HCR 55338 for a term from April 7, 1990, to June 30, 1993 (Appeal File Tab (AF) A-1, A-6; Stipulation of Non-Contested Facts filed by parties July 24, 1992 (Stip) 1).  Under the contract Appellant was required to transport mail, leaving the Minneapolis General Mail Facility at 5:00 A.M., with stops at Watertown, Mayer, New Germany, Lester Prairie, and Winstead, and arriving at Silver Lake, MN at 7:10 A.M.  The afternoon trip returned along the same route between 5:00 P.M. and 7:05 P.M.  The average daily distance was 136 miles round trip.  (AF A-7; Transcript page (Tr) 25).  Appellant was required to furnish one straight truck with interior dimensions of 21 feet in length by 7 feet 6 inches in width and 7 feet in interior height, with a bed height of 48 to 54 inches (AF A-8; Tr 37).  The contract specifically stated that the number of vehicles specified was the "minimum vehicle requirement" and that the contractor was also to have "readily available sufficient stand-by equipment to perform extra trips, to permit vehicle maintenance and prevent delays in emergencies such as mechanical failures and bad weather conditions" (AF A-9).

2.  Incorporated into the contract was PS Form 7407T, "Basic Surface Transportation Services Contract General Provisions," which included the following:

            "4.  SERVICE REQUIREMENTS AND PROHIBITIONS.  --  (a) The Contractor shall carry all mail tendered for transportation under this contract, whatever may be its size and weight, with certainty, celerity, and security, in accordance with the operating schedule and between the points fixed in the solicitation."

 

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            8.  ACCOUNTABILITY OF THE CONTRACTOR

 

            (a)  The contractor will give either personal or representative supervision over the operation of the route and must be easily contacted in the event of emergencies, to give personal or representative attention to the problem at hand."

 

*           *           *

 

            16.  TERMINATION BY THE POSTAL SERVICE FOR DEFAULT.

 

            (a)  The Contracting Officer may terminate this contract for default:

 

            (1)  For Contractor's failure to perform service according to the terms of the contract."  (AF A-22, A-26, A-28).

 

3.  Between April 7, 1990, and January 12, 1991, Respondent issued to Appellant 19 reports of irregularities in contract performance (PS Forms 5500): during the calendar year 1990 on April 7, 10 and 28, May 5, June 30, July 6, 18, and 28, August 27, November 27, December 15, 22 (3 reports), 23 (2 reports), and 29 (2 reports); and on January 12, 1991 (Stip 4; AF E-110, Supplemental Appeal File Tab (SAF) 7).  Of the 18 irregularity reports which were issued to Appellant for the approximately nine-month period of performance in 1990, seven incidents involved late arrivals, one was for omitted service ("no show"), and there were 10 instances of misdeliveries of mail (id.).

4.  On February 5, 1991, Respondent conducted a formal counseling session in which Appellant was officially counseled for misdelivering mail, equipment problems, timeliness problems, and failure to pick up mail (Stip ¶ 5; AF E-105-06).

5.  Thereafter, between March 13, 1991, and July 24, 1991, Respondent issued to Appellant seven PS Forms 5500 (March 13, April 10, 11, June 13, 21, July 18 and 24) (Stip ¶ 6; AF E-97-98, 100-04; SAF 7).  The irregularities included five late arrivals, one failure to pick up mail, and one safety violation (driver would not shut off engine at dock) (id.).

6.  On July 26, 1991, Respondent issued a letter of warning to Appellant advising that no significant improvements in service had occurred since the counseling meeting in February.  Appellant was informed that if "on-time" service was not accomplished within two weeks, a recommendation would be made that the contract be terminated.  (Stip ¶ 7; AF E-95).

7.  Thereafter, between August 3, 1991, and September 9, 1991, Respondent issued to Appellant three PS Forms 5500 (August 3, 15, and September 9) (Stip ¶ 8; AF E-90, 91, 94; SAF 7).  These irregularities involved an omitted service, equipment problem (broken back door), and a failure to pick up mail (id.).

8.  On September 24, 1991, the Contracting Officer issued a letter of warning that if performance did not improve immediately and remain at a satisfactory level for the remainder of the contract term, the contract would be terminated for default (Stip ¶ 9; AF E-87).

9.  In a letter dated October 8, 1991, the Contracting Officer notified Appellant's president that he was not providing personal or representative supervision in support of contract operations as required by General Provision 8 of the contract (Stip ¶ 11; AF E-86; Tr 172-73).

10.  Thereafter, between the dates of November 5 and November 18, 1991, Respondent issued 12 PS Forms 5500 for late arrivals (Stip ¶ 10; AF E-75-81, 83,; SAF 7).

11. During the year 1991, until November 21, 1991, the termination of Appellant (see Finding 15, infra), Respondent issued a total of 27 PS Forms 5500 for contract irregularities to Appellant; of those, 23 were deemed unacceptable by Respondent (i.e., not excusable) (AF E-75 to E-112; see Tr 214-53).  In the Minneapolis area the average number of PS Forms 5500 issued to highway transportation contractors over a four-year contract term is four or five (Tr 69).  As compared with other contractors, the number of irregularities charged to Appellant was excessive (Tr 69, 178).  Appellant has taken issue with many of the 5500's issued, stating that some were mistakes made at the Postal Service facility and others resulted from conditions beyond its control (see Tr 256, 260, 262, 269, 273-75, 284-85).  We find that Appellant's explanations concerning the contract irregularities on January 12, 1991 (tub of mail left on sidewalk), March 13, 1991 (dispatch mail left in location where trash had accumulated), and August 3, 1991 (broken cable on back roll-up door of a new truck), were sufficient to excuse any deficiency which may have occurred.

12. A major snow storm which left an accumulation of approximately 27 inches of snow struck the Minneapolis-St. Paul vicinity on October 31 - November 1, 1991 (Appellant's Exhibit 6; Tr 70-71).  The condition of the roads was such that contractors were unable to perform their routes for a few days thereafter (Tr 70-71; 112).  Because of the weather conditions Respondent excused those performance failures by its contractors in the Minneapolis area for the period October 31 through November 4, 1991 (Tr 70-71, 108).  By November 4, 1991, most contractors were back to normal operations (Tr 70-71, 108).  Thereafter, only Appellant, of all 16 contractors within a 120-mile radius of Appellant's route, was late on the dates of November 5, 6, 7, 8, 9, 12 and 14, 1991 (Tr 71-74, 172). 

13. The Postal Service officials who reviewed contract performance evaluated Appellant's performance as very poor, much worse than other contractors (Tr 45, 66-67, 69, 112, 178).  A major factor in Appellant's poor performance involved the frequent firing and hiring of new, untrained drivers (Tr 27-28, 256).

14. The contractors who immediately preceded and succeeded Appellant on the route were able to perform the contract without the use of special equipment on a timely basis, frequently finishing early (Tr 33, 76, 112, 120-121, 139, 164-65; SAF 3).

15.  In a final decision dated November 21, 1991, the Contracting Officer terminated the contract for default pursuant to General Provision 16 (a)(1) of the contract.  The letter cited nine instances of failure to comply with contract provisions in the month of November 1991.  (Stip ¶ 12; AF C-62, 63).  The Contracting Officer characterized these irregularities as the "final straw" in a long-standing pattern of deficiencies, about which attempts at corrective action had been unavailing, with continued deterioration of contract performance (Tr 171, 173-74).

16.  Appellant filed a timely Notice of Appeal (AF D-66).

DECISION

In this appeal Appellant's position, as enunciated by its president, is that he did his best under difficult and trying circumstances.  He contends that a number of the PS Forms 5500, Reports of Contract Route Irregularities, were erroneously issued and should not be considered as grounds for a default termination.  He asserts that contract irregularities reflected in the PS Forms 5500 issued for late performance in November 1991 immediately prior to the termination should have been excused because of adverse road conditions caused by a massive snow storm in the Minneapolis-St. Paul area on October 31 - November 1, 1991.

Respondent argues that Appellant's performance throughout the contract period was uniformly poor and that Respondent was justified in terminating the contract for default.  Respondent further maintains (without conceding the facts) that even if as many as 50 percent of the PS Forms 5500 were excusable, Appellant still accumulated far more irregularities than any other contractor in that area, and the deficiencies would justify termination.

The record in this appeal shows that throughout the duration of the contract Appellant's operations were beset with problems, which resulted in sub-standard performance.  Even with three fewer contract irregularities which we have found to be excusable (see Finding 11), Appellant's deficiencies in contract performance (as represented by approximately 38 PS Forms 5500 over a period of slightly more than 19 months) were greatly in excess of the deficiencies of other highway transportation contractors operating in the Minneapolis area (Findings 3, 11).  Despite the counseling sessions and warnings issued by Respondent, Appellant was unable to improve its performance and bring it to a satisfactory level.

Appellant has made various contentions concerning problems or conditions which affected its performance and were allegedly beyond its control.  These contentions, such as weather conditions, difficulties in operating the route without special equipment, and restrictive conditions on the route impeding Appellant's ability to meet the schedule, have been refuted by evidence that other contractors were able to perform the route without special equipment and in a timely fashion.  The record also demonstrates that, except for Appellant, all other contractors in the Minneapolis area were able to meet their schedules within four days following the snowstorm of October 31 - November 1, 1991.

Therefore, the contract irregularities charged in November 1991 which provided the "final straw" basis for the default termination (see Finding 15) were not excusable and were properly charged against Appellant.

We conclude that the evidence amply establishes that the Contracting Officer properly exercised his discretion in terminating for default Appellant's contract.  The appeal is denied.

 

James E. Lemert

Administrative Judge

Board Member

 

I concur

James A. Cohen

Administrative Judge

Chairman

 

I concur

James D. Finn, Jr.

Administrative Judge

Vice Chairman