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Filing a claim for domestic insurance purchased (up to $500) online through Click-N-Ship® or eBay?
Senders or recipients can now file claims online -- providing a faster claims process and access anytime to view your claim status and history.
It’s easy! Once you register or sign-in, all you need is:
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Your insurance article number. |
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Your transaction number (for Click-N-Ship claims) or the auction number (for eBay claims). |
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Proof of Value (all claims) and Proof of Damage (damaged claims/missing contents only).
Note: damaged items (includes mailing container and packaging materials) must still be presented at the Post Office after submitting your online claim. Visit DMM Section 609 for more information about submitting Proof of Value and Proof of Damage. |
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Claim description and details for loss or damaged claim. |
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Have a claim to file?
Click-N-Ship and eBay claims can now be filed online.
File now>
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Frequently Asked Questions
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Online Insurance Claims FAQ's
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