Table A5-9
Periodicals -- Satisfaction With Delivery by Postal Region
(Percent of Pieces Received by Households)
Postal Fiscal Years 1987, 2006 and 2007
(Diary Data)
Satisfaction with Delivery Northeast Eastern Southern Central Western
1987 2006 2007 1987 2006 2007 1987 2006 2007 1987 2006 2007 1987 2006 2007
On time/earlier 50.2 50.6 42.9 45.6 43.7 43.9 41.4 47.5 46.0 50.7 46.1 44.8 40.5 40.7 37.6
Not expected on any special day 40.1 37.8 46.0 43.2 42.1 44.8 45.0 37.9 39.7 42.7 41.5 44.3 48.2 45.6 51.0
Arrived later than expected 3.4 2.8 2.0 5.5 2.5 2.8 3.6 2.6 2.1 2.2 2.9 2.7 4.7 4.0 3.8
Don't know/No answer 6.4 8.9 9.0 5.7 11.7 8.5 9.9 12.1 12.2 4.3 9.6 8.2 6.7 9.7 7.6
   Total 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0 100.0
Note: Percents may not sum to 100 due to rounding.