| Table A3-66 Standard Mail Intended Response Medium to Pieces from the Mail Order Industry (Percentage of Pieces) Postal Fiscal Years 1987, 2006 and 2007 (Diary Data) |
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| Industry | 1987 | 2006 | 2007 | ||
| 82.4 | 28.7 | 31.9 | |||
| Phone | 13.3 | 39.4 | 33.2 | ||
| In-Person | 2.9 | 3.1 | 2.2 | ||
| Other | 0.2 | 25.7 | 29.4 | ||
| Don't know/No answer | 1.2 | 3.0 | 3.3 | ||
| Total | 100.0 | 100.0 | 100.0 | ||
| Note: Totals may not sum to 100 due to rounding. | |||||