Table A3-44
Standard Mail from Credit Card Companies
Reaction to Mail Pieces by Familiarity and Shape
(Percentage of Pieces)
Postal Fiscal Years 1987, 2007 and 2008
(Diary Data)
BL_F A341ROW _NAME_ _LABEL_ C1Y1 C1Y2 C2Y1 C2Y2 C3Y1 C3Y2
Previous customer Letter size envelope PCT_ROW Percent of Row Frequency 38.05058 40.11631 24.14669 21.02742 3.885396 4.83153
Previous customer Larger envelope PCT_ROW Percent of Row Frequency 37.62225 42.73179 25.5539 23.92121 5.633489 5.603688
Previous customer Catalog PCT_ROW Percent of Row Frequency 73.93712 50.46701 67.52231 54.22022 18.27516 13.42964
Previous customer ALL OTHER PCT_ROW Percent of Row Frequency 52.90986 63.73593 41.84107 50.97598 11.70986 11.80812
Organization known Letter size envelope PCT_ROW Percent of Row Frequency 14.42143 16.55574 5.747868 6.028557 1.406289 1.392863
Organization known Larger envelope PCT_ROW Percent of Row Frequency 13.47462 16.1485 4.374852 4.825179 0.356179 0.361999
Shape Read
(Immediately and Set Aside)
Found Useful Will Respond Organization known Catalog PCT_ROW Percent of Row Frequency 29.84836 15.18285 15.74477 0 0 0
Organization known ALL OTHER PCT_ROW Percent of Row Frequency 34.66596 15.80018 0 9.233459 13.38685 0
1987 2007 2008 1987 2007 2008 1987 2007 2008 Organization unknown Letter size envelope PCT_ROW Percent of Row Frequency 13.84847 15.35877 3.964147 6.293877 1.415759 0.176265
Previous customer:                   Organization unknown Larger envelope PCT_ROW Percent of Row Frequency 29.00968 15.92796 8.716458 7.398374 4.139151 0
Letter size envelope 63.7 38.1 40.1 39.6 24.1 21.0 14.9 3.9 4.8 Organization unknown Catalog PCT_ROW Percent of Row Frequency 86.22504 37.97406 86.22504 0 0 0
Larger envelope 53.0 37.6 42.7 38.6 25.6 23.9 2.3 5.6 5.6 Organization unknown ALL OTHER PCT_ROW Percent of Row Frequency 11.88499 47.73588 3.071608 17.43619 3.473048 0
Organization known:                   Don't know/No answer Letter size envelope PCT_ROW Percent of Row Frequency 12.2098 12.9524 4.857986 3.503774 1.577387 3.093271
Letter size envelope 37.9 14.4 16.6 18.7 5.7 6.0 7.0 1.4 1.4 Don't know/No answer Larger envelope PCT_ROW Percent of Row Frequency 18.71875 0 7.239852 0 0.661529 0
Larger envelope 32.8 13.5 16.1 12.9 4.4 4.8 3.0 0.4 0.4 Don't know/No answer Catalog PCT_ROW Percent of Row Frequency 100 0 100 0 100 0
Organization unknown:                   Don't know/No answer ALL OTHER PCT_ROW Percent of Row Frequency 21.7766 25.76386 9.495531 22.95868 9.101671 0
Letter size envelope 36.7 13.8 15.4 19.8 4.0 6.3 3.2 1.4 0.2  
Larger envelope 21.3 29.0 15.9 19.1 8.7 7.4 2.7 4.1 0.0  
NOTE: Percentages represent row percentages within each familiarity and shape category;
these do not sum to 100 due to the inclusion of multiple questions in this table.