Table A3-40
Standard Mail from Mail Order Companies
Reaction to Mail Piece by Familiarity and Shape
(Percentage of Pieces)
Postal Fiscal Years 1987, 2007 and 2008
(Diary Data)
BL_F A341ROW _NAME_ _LABEL_ C1Y1 C1Y2 C2Y1 C2Y2 C3Y1 C3Y2
Previous customer Letter size envelope PCT_ROW Percent of Row Frequency 59.51406 68.42746 54.10434 49.13517 14.42301 20.3575
Previous customer Larger envelope PCT_ROW Percent of Row Frequency 66.45933 70.71413 51.11462 49.60911 19.7258 19.05407
Previous customer Catalog PCT_ROW Percent of Row Frequency 75.86068 74.56406 73.44755 70.3413 17.8179 16.42641
Previous customer ALL OTHER PCT_ROW Percent of Row Frequency 73.91858 72.77812 67.41528 67.90192 15.98953 15.41622
Organization known Letter size envelope PCT_ROW Percent of Row Frequency 41.00407 39.86274 25.33476 17.98875 11.98536 1.73094
Organization known Larger envelope PCT_ROW Percent of Row Frequency 38.44656 40.99187 13.61652 23.39598 4.568025 5.297725
Shape Read
(Immediately and Set Aside)
Found Useful Will Respond Organization known Catalog PCT_ROW Percent of Row Frequency 48.91898 49.2552 32.52548 29.23402 5.659386 3.028567
Organization known ALL OTHER PCT_ROW Percent of Row Frequency 35.4632 41.81519 19.64918 25.45762 2.575843 9.636293
1987 2007 2008 1987 2007 2008 1987 2007 2008 Organization unknown Letter size envelope PCT_ROW Percent of Row Frequency 29.37983 24.99606 5.532249 3.941347 2.58153 1.357381
Previous customer:                   Organization unknown Larger envelope PCT_ROW Percent of Row Frequency 24.40334 26.71261 6.618298 10.0573 3.965359 2.487363
Letter size envelope 65.0 59.5 68.4 52.2 54.1 49.1 18.8 14.4 20.4 Organization unknown Catalog PCT_ROW Percent of Row Frequency 33.49712 35.05147 17.43645 16.42092 2.477457 1.794473
Larger envelope 74.3 66.5 70.7 58.7 51.1 49.6 27.1 19.7 19.1 Organization unknown ALL OTHER PCT_ROW Percent of Row Frequency 35.42682 32.54416 8.584786 10.04138 0 2.457614
Catalog 74.9 75.9 74.6 70.3 73.4 70.3 25.1 17.8 16.4 Don't know/No answer Letter size envelope PCT_ROW Percent of Row Frequency 27.74768 21.81775 16.68084 15.09241 1.056408 9.485542
Organization known:                   Don't know/No answer Larger envelope PCT_ROW Percent of Row Frequency 22.19667 45.775 13.80887 12.41288 12.19515 23.8084
Letter size envelope 34.2 41.0 39.9 13.3 25.3 18.0 5.6 12.0 1.7 Don't know/No answer Catalog PCT_ROW Percent of Row Frequency 15.3067 16.28372 10.22294 10.47791 2.676371 1.432052
Larger envelope 44.5 38.4 41.0 27.0 13.6 23.4 9.7 4.6 5.3 Don't know/No answer ALL OTHER PCT_ROW Percent of Row Frequency 14.22526 17.6673 6.962851 13.12262 2.535353 12.15307
Catalog 44.6 48.9 49.3 31.5 32.5 29.2 6.7 5.7 3.0  
Organization unknown:                    
Letter size envelope 29.4 29.4 25.0 7.0 5.5 3.9 6.7 2.6 1.4  
Larger envelope 32.9 24.4 26.7 14.2 6.6 10.1 4.7 4.0 2.5  
Catalog 36.8 33.5 35.1 17.7 17.4 16.4 3.5 2.5 1.8  
NOTE: Percentages represent row percentages within each familiarity and shape category;
these do not sum to 100 due to the inclusion of multiple questions in this table.