Table A3-21
Standard Mail Treatment by Usefulness
(Percentage of Pieces)
Postal Fiscal Years 1987, 2006 and 2007
(Diary Data)
Treatment Usefulness
Useful Interesting Not Interesting
1987 2006 2007 1987 2006 2007 1987 2006 2007
Read 68.0 68.3 69.2 20.2 15.8 14.1 7.0 12.3 13.1
Looked at 24.4 19.1 19.0 36.5 20.2 20.9 21.5 53.8 54.5
Discarded 4.5 3.9 4.6 12.9 6.6 6.9 66.0 78.2 78.4
Set aside 58.2 70.5 72.2 25.6 16.3 14.3 8.4 8.4 8.7
Treatment Usefulness
Objectionable Don't Know/No Answer Total
1987 2006 2007 1987 2006 2007 1987 2006 2007
Read 2.2 2.9 3.2 2.6 0.6 0.3 100.0 100.0 100.0
Looked at 5.2 6.6 4.9 12.4 0.3 0.6 100.0 100.0 100.0
Discarded 12.9 10.5 9.8 3.7 0.7 0.4 100.0 100.0 100.0
Set aside 4.6 4.4 4.1 3.2 0.4 0.7 100.0 100.0 100.0
Note: Percents are row percentages within each Treatment category. 
Totals may not sum to 100 due to rounding.