The lighter side of customers

As the late humorist Art Linkletter discovered in everyday situations, people say the most amazing and often funny things. That's what Jeri Bennett, a Phoenix, AZ, Call Center agent, discovered in her job answering customer questions about virtually every postal subject and then some.

The following are a few of the conversations she and her colleagues have had with customers recently:

Customer: Would you please tell me the two-letter state abbreviation for Oklahoma?

*Agent: OK.

Customer: (After a pause) Well, what is it?

Customer: How much is a three-cent stamp?

Agent: A three-cent stamp costs three cents. Are you asking the price of a sheet of three-cent stamps?

Customer: No, just one.

Customer: What's the ZIP Code for Chapman, KS?

Agent: 67431.

Customer: Well, that's funny, isn't it?

Agent: What do you mean?

Customer: Well, ZIP Codes usually are 85208 or something like that. This starts with a "6."

Agent: That's because it's in Kansas.

Customer: Oh.

Customer: A friend mailed me a package several weeks ago, and I haven't received it yet.

Agent: I'm sorry. Is this a recurring problem?

Customer: (Irritated) Yes. This is the second time in 50 years.

Customer: I have a certified letter there. I don't have time to pick it up. Could you just read it to me over the phone?

Customer: Yesterday, my carrier left me a yellow slip saying I had a package. But I think he left this at the wrong address. Where it says who it's from, the carrier wrote "P-A-R-C-E-L." I don't know anyone by that name, and neither does my husband.

Customer: I want to get my TV wired for cable.

Agent: How nice!

Customer: Well, what do I do?

Agent: Call the cable company. This is the post office.

Customer: I have a complaint. I ordered stamps by mail and was sent Father Flanagan stamps.

Agent: (Not familiar with the value of the stamp) What is the denomination?

Customer: Catholic.

Agent: Good afternoon. This is Susan, how can I help it?

Customer: How much is it to mail a postcard?

Agent: Twenty cents.

Customer: Twenty cents even?

Customer: I'm trying to locate someone, but I don't know her address, only her name. If I mail her a letter with just her name on it, could the post office find her? I know she lives in Phoenix.

Customer: How much does it cost to mail a letter to Phoenix weighing 1/16 of a pound?

Agent: Is this a trick question?