Expense growth has been held to under 5 percent for six
straight years.
Our discussion of Operating Expenses will
focus on the two operating expense categories that make up over 84 percent of our total
expenses in 1997. These categories are personnel Compensation and Benefits, and
Transportation. The chart below presents the relative proportions of our major expense
categories.
Analysis of Expenses
(in percent)
Nearly 77 percent of our expenses are personnel compensation and benefits.