How to Read
Our Annual Report
2000 Highlights
Letter from
the Postmaster General/CEO
2000 Year
in Review
Delivering
the Future
The Governors
of the Postal Service
Audit Committee
Financial
Section
How to Read
Our Financial Statements
Quick
Find index
|
 |
 |
 |
2000 Annual Report
- page 13 of 70
e-Business Initiatives
We're wired for
e-communications, too.
Since the earliest days of this country, the Postal
Service has connected Americans in every neighborhood and city.
It just seemed right that we’d reach out to make sure that universal
service is also available in our newest community, the online community.
Through agreements with CheckFree Corporation and YourAccounts.Com,
a division of Output Technology Solutions, we’re offering customers
a secure electronic billing and payment service. We call it USPS
eBillPay.
Why did we go there? Simple. Generations growing up with PCs will
undoubtedly move to conducting business on the Internet. We plan
to be there, ensuring secure, reliable service via the Internet
with the same level of commitment we’ve delivered on paper for more
than 200 years.
With USPS eBillPay, we’re offering billers and payers
what they’ve been asking for—a central site for bill-paying transactions,
without having to deal with separate passwords and navigation systems
for each biller.
Our customers just click on the USPS eBillPay button on our home
page at www.usps.com to enroll in the service and select the billers
they want to receive electronic bills from through the secure Postal
Service website. Billers send their bills electronically through
our system for distribution to customers. Then, customers can conveniently
and securely view and pay their bills online.
What’s more, we ensure that any bills delivered through USPS eBillPay
are secure. This new service can verify that senders are who they
claim to be, giving consumers an added layer of security.
Another great enabler of electronic communications is NetPost Mailing
Online. It offers our customers the best in electronic service convenience
and reaffirms the relevancy of hardcopy mail at the same time. How’s
that possible? It’s all in the doing.
NetPost Mailing Online lets mailers electronically (and cost-effectively,
too) transmit their documents, correspondence, newsletters and other
First-Class Mail and Standard Mail (A), along with their mailing
lists, to the Postal Service via www.usps.com. The electronic files
are securely distributed to printers who print, insert, address,
apply postage, sort and transport the mailing to the nearest post
office for processing and delivery. See the connection?
It’s an electronic to hardcopy triumph. But we’re most proud of
the fact that it’s affordable. We can offer NetPost Mailing Online
to our customers for about 40 cents an item—just pennies over the
cost of mailing a letter.
And we’re open for e-business at www.usps.com. When our Postal Store
opened its e-doors to the public, it brought the speed and convenience
of secure online shopping to customers looking to buy postage and
other postal products.
Visitors to the site can use their credit cards to purchase stamps
and philatelic items 24 hours a day. They simply browse the store
aisles for special stamp releases, commemoratives and new stamp
issues, books and panes. First-Class Phonecards, stamp-themed stationery
and USPS Pro Cycling Team gear are also among the many treasures
e-shoppers find inside the Postal Store.
Our high service-performance standards have led our web designers
to install user-friendly navigation tools that make it easier for
e-shoppers to find the items they want.
And we added a postal-secure shopping cart that conveniently calculates
shipping and handling charges. The Postal Store processes credit
card payments, too. Customer orders are processed within 24 hours,
and our letter carriers deliver them within three to five days.
It’s an e-solution that supports growth. We think it’s a good idea.
next
|
|
|
|
