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United States Postal Service

Freedom of Information Act (FOIA)

Annual Report

for Fiscal Year 1999

(October 1, 1998 through September 30, 1999)


  1. Basic Information Regarding Report

  1. Name, title, address, and telephone number of person to be contacted with questions about the report

Elizabeth A. Richardson
Manager, Administration and FOIA
United States Postal Service
475 L’Enfant Plaza SW, Room 8141
Washington, DC 20260-5202

Telephone (202) 268-6191

  1. Electronic address for report on the World Wide Web

Our FOIA Annual Reports may be accessed from our FOIA web page at:

http://www.usps.com/foia/annualreports/

  1. How to obtain a copy of this report in paper form

A hard copy of this report may be obtained upon written request to:

Elizabeth A. Richardson
Manager, Administration and FOIA
United States Postal Service
475 L’Enfant Plaza SW, Room 8141
Washington, DC 20260-5202


  1. How to Make a FOIA Request

A FOIA request for Postal Service records may be directed to the "records custodian," that is,  the head of the facility where the records are maintained. For example, if a requester knows the desired records would be located at a particular post office, that postmaster would be the records custodian. If the requester knows the desired records would be maintained by a functional unit at Headquarters, the Vice President of that unit would be the records custodian. But if the requester does not know where the records are maintained, the request should be directed to the office of Administration and FOIA at Postal Service Headquarters in Washington, DC.

There is no required "form" for submitting a request. A requester should simply write a letter, indicating "FOIA" somewhere on the letter, and describe the records wanted. It is also helpful to include the amount of processing fees for which the requester is willing to accept liability - if estimated processing fees exceed that amount, the requester will be notified in advance.

A request should describe with as much detail as possible the records being requested. The description should be detailed enough that an agency employee familiar with the subject matter can locate the records with a reasonable amount of effort. A reasonable description is required by the FOIA and helps ensure prompt processing to locate the records of interest while minimizing processing costs to the requester.

Following is information specifically required to be made available through this report.  Detailed information on submitting a FOIA request may be found in PUB 549 (copy attached), a guide on how to obtain Postal Service records.

  1. Names, addresses, and telephone numbers of all individual agency components and offices that receive FOIA requests

FOIA processing at the Postal Service is decentralized. As stated above, a FOIA request should be sent directly to the records custodian. That means any one of our 40,000 post offices or hundreds of administrative offices could receive a FOIA request. However, if the requester does not know where records are maintained, a request should be sent as follows:

Non-investigative records:

Elizabeth A. Richardson
Manager, Administration and FOIA
United States Postal Service
475 L’Enfant Plaza SW, Room 8141 
Washington, DC 20260-5202

Investigative records:

Kenneth C. Weaver
Chief Postal Inspector
United States Postal Service
475 L’Enfant Plaza SW, Room 3100
Washington, DC 20260-2100

  1. Brief description of the Postal Service's response-time ranges

The Postal Service does not use multi-track processing since, due to decentralized processing, most offices are able to respond to most requests within the twenty working-day-time period set by the FOIA. Additional time may be needed if a request involves a time-consuming search or review or a voluminous amount of records. In these instances, or in the unusual case of a backlog, the requester will be notified.

  1. Brief description of why some requests are not granted

Once the records custodian has processed a request and any fee issues have been resolved, the requester will be sent a written initial determination.  It is the Postal Service's policy to make its official records available to the public to the maximum extent consistent with the public interest. So a requester will receive copies of all responsive records or parts of records that are not subject to one of the exemptions contained in the FOIA. The response letter will advise whether any information is being withheld pursuant to one or more of the exemptions. When pages are being withheld in their entirety, the records custodian either will specify the number of pages being withheld or will make a reasonable effort to estimate the amount of the withheld information.

The exemptions in the FOIA authorize federal agencies to withhold information covering: 1. classified national defense and foreign relations information, 2. internal agency rules and practices, 3. information that is prohibited from disclosure by another federal law, 4. trade secrets and other confidential business information, 5. inter-agency or intra-agency communications that are protected by legal privileges, 6. information involving matters of personal privacy, 7. certain types of information compiled for law enforcement purposes, 8. information relating to the supervision of financial institutions, and 9. geological information on wells. Although not legally obligated to do so, the records custodian may disclose exempt information as a matter of administrative discretion if that disclosure is not prohibited by any law and would not cause any foreseeable harm.

Exemptions 1, 8, and 9 are rarely, if ever, applicable to Postal Service records.


  1. Definitions of Terms and Acronyms used in the Report
  1. Agency-specific acronyms or other terms

  1. USPS means United States Postal Service.

  1. Records custodian means the head of a postal facility such as an area office, district office, post office, or other postal installation that maintains Postal Service records and information. Vice Presidents are the custodians of records and information maintained at Headquarters. Custodians are responsible for seeing that records within their facilities or organizations are managed according to Postal Service policies.

  1. Basic request means a request that required less than two hours of resources to process.

  1. Complicated request means a request that required two hours or more of resources to process.

  1. E-FOIA means the "Electronic Freedom of Information Act Amendments of 1996, Public Law No. 104-231, 110 Stat. 3048," making major revisions to the FOIA, including subsection (e) that pertains to the submission of annual reports by federal agencies on their administration of the Act.

  1. Basic terms expressed in common terminology

  1. FOIA/PA request - Freedom of Information Act/Privacy Act request. A FOIA request is generally a request for access to records concerning a third party, an organization, or a particular topic of interest. A Privacy Act request is a request for records concerning oneself; such requests are also treated as FOIA requests. (All requests for access to records, regardless of which law is cited by the requester, are included in this report.)

  1. Initial request - a request to a federal agency for access to records under the Freedom of Information Act.

  1. Appeal - a request to a federal agency asking that it review, at a higher administrative level, a full denial or partial denial of access to records under the Freedom of Information Act, or any other FOIA determination such as a matter pertaining to fees.

  1. Processed request or appeal - a request or appeal for which an agency has taken a final action on the request or the appeal in all respects.

  1. Multi-track processing - a system in which simple requests requiring relatively minimal review are placed in one processing track and more voluminous and complex requests are placed in one or more other tracks. Requests in each track are processed on a first-in, first-out basis. A requester who has an urgent need for records may request expedited processing (see below). Note: The Postal Service does not have a multi-track processing system since it usually does not have FOIA backlogs.

  1. Expedited processing - an agency will process a FOIA request on an expedited basis when a requester has shown an exceptional need or urgency for the records which warrants prioritization of his or her request over other requests that were made earlier.

  1. Simple request - a FOIA request that an agency using multi-track processing places in its fastest (non-expedited) track based on the volume and/or simplicity of records requested. Note: The Postal Service does not have a multi-track processing system since it does not usually have a backlog. However, in calculating median processing time, it does distinguish between basic and complicated requests. See III.A. above.

  1. Complex request - a FOIA request that an agency using multi-track processing places in a slower track based on the volume and/or complexity of records requested. Note: The Postal Service does not have a multi-track processing system since it does not usually have a backlog. However, in calculating median processing time, it does distinguish between basic and complicated requests. See III.A. above.

  1. Grant - an agency decision to disclose all records in full in response to a FOIA request.

  1. Partial grant - an agency decision to disclose a record in part in response to a FOIA request, deleting information determined to be exempt under one or more of the FOIA’s exemptions; or a decision to disclose some records in their entireties but to withhold others in whole or in part.

  1. Denial - an agency decision not to release any part of a record or records in response to a FOIA request because all the information in the requested records is determined by the agency to be exempt under one or more of the FOIA’s exemptions.

  1. Time limits - the time period in the Freedom of Information Act for an agency to respond to a FOIA request (ordinarily 20 working days from proper receipt of a perfected FOIA request).

  1. Perfected request - a FOIA request for records which adequately describes the records sought, which has been received by the FOIA office of the agency or agency component in possession of the records, and for which there is no remaining question about the payment of applicable fees.

  1. Exemption 3 statute - a separate federal statute prohibiting the disclosure of a certain type of information and authorizing its withholding under FOIA subsection (b)(3).

  1. Median number - the middle, not average, number. For example, of 3, 7, and 14, the median number is 7.

  1. Average number - the number obtained by dividing the sum of a group of numbers by the quantity of numbers in the group. For example, of 3, 7, and 14, the average number is 8.


  1. Exemption 3 Statutes
  1. List of Exemption 3 statutes relied on by agency during current fiscal year, with 1. a brief description of type(s) of information withheld under each statute; and 2. a statement of whether a court has upheld the use of each statute. If so, then cite example.

Exempting Statute Type of Information Withheld
39 U.S.C. 410(c)(1) names and addresses of postal customers
39 U.S.C. 410(c)(2) commercial information not disclosed under good business practice.
39 U.S.C. 410(c)(3) information prepared for use in collective bargaining
39 U.S.C. 410(c)(4) information prepared for use in Postal Rate Commission proceedings
39 U.S.C. 412 lists of names and addresses of postal customers
18 U.S.C. 2510 & 2517 wire and electronic communications interception
28 U.S.C. Rule 6(e), Federal Rules of Criminal Procedure grand jury materials

Two courts have upheld the use of 39 U.S.C. 410(c)(2) as an exemption statute: Weres Corporation v. U.S. Postal Service, Civil Action No. 95-1984 (D.D.C. 1996) and National Western Life Ins. Co. v. U.S., 512 F. Supp. 454 (N.D. Tex. 1980).  No court has made a determination with regard to the exemption 3 status of the other title 39 provisions listed above.


  1. Initial FOIA/PA Access Requests
  1. Numbers of Initial Requests

Requests Administration and FOIA Inspection Service Other postal locations Total
1. Number of requests pending as of end of preceding fiscal year 18 147 Not captured 165
2. Number of requests received during current fiscal year 754 391 534 1679
3. Number of requests processed during current fiscal year 749 516 534 1799
4. Number of requests pending as of end of current fiscal year 23 22 Not captured 45
  1. Disposition of initial requests

Requests Total
1. Number of total grants 1019
2. Number of partial grants 307
3. Number of denials 146

a. Number of times each FOIA exemption used (counting each exemption once per request)

788

(1) Exemption 1-

2

(2) Exemption 2-

48

(3) Exemption 3-

84

(4) Exemption 4-

53

(5) Exemption 5-

119

(6) Exemption 6-

200

(7) Exemption 7(A)-

28

(8) Exemption 7(B)-

2

(9) Exemption 7(C)-

154

(10) Exemption 7(D)-

56

(11) Exemption 7(E)-

37

(12) Exemption 7(F)-

5

(13) Exemption 8-

0

(14) Exemption 9-

0
4. Other reasons for nondisclosure 720

a. No records

331

b. Referrals

0

c. Request withdrawn

12

d. Fee-related reason

110

e. Records not reasonably described

172

f. Not a proper FOIA request for some other reason

3

g. Not an agency record

33

h. Duplicate request

33

i. Other

26

Referred to USPS source for public sale

2

Need authorization of subject/proof of death

11

Neither confirmed nor denied

2

Referred to appeal process

8

Other miscellaneous

3

 


  1. Appeals of Initial Denials of FOIA/PA Requests
  1. Number of appeals

Appeals Total
1. Number of appeals received during fiscal year 189
2. Number of appeals processed during fiscal year 132
  1. Disposition of Appeals

Disposition of Appeals Total
1. Number completely upheld

 

124
2. Number partially reversed

 

5
3. Number completely reversed

 

3
    a. Number of times each FOIA exemption used (counting each exemption once per appeal)
89

(1) Exemption 1-

0

(2) Exemption 2-

2

(3) Exemption 3-

20

(4) Exemption 4-

4

(5) Exemption 5-

13

(6) Exemption 6-

11

(7) Exemption 7(A)-

10

(8) Exemption 7(B)-

0

(9) Exemption 7(C)-

11

(10) Exemption 7(D)-

7

(11) Exemption 7(E)-

11

(12) Exemption 7(F)-

0

(13) Exemption 8-

0

(14) Exemption 9-

0
4. Other reasons for nondisclosure 64

 

a. No records exist

26

b. Referrals

15

c. Request withdrawn

3

d. Fee-related reason

0

e. Records not reasonably described

0

f. Not a proper FOIA request for some other reason

0

g. Not an agency record

0

h. Duplicate request

3

i. Other: material received; request for adv. opinion; request vague; not a request for records

17
Number of cases that resulted in litigation 6

* There are 139 appeals records as closed. However, 7 of these were signed out after the FY close date of September 30, 1999. In addition, the number closed for the fiscal year does not reflect the fact that 52 additional files were closed as part of a prior backlog.


  1. Compliance with Time Limits/Status of Pending Requests
  1. Median processing time for requests processed during the year

1. Administration and FOIA
Requests Median Number of Days Average Number of Days
1. Basic requests 6 12
2. Complicated requests 22 31

 

2. Inspection Services
Requests Median Number of Days Average Number of Days
1. Basic requests 29 35
2. Complicated requests 70 95

 

3. Other Postal Locations
Requests Median Number of Days Average Number of Days
1. Basic requests 11 12
2. Complicated requests 20 21

 

4. Requests accorded expedited processing
Postal Area Requests Received Requests Granted Requests Denied Median No. of  Days
Administration and  FOIA 2 1 1 19
Inspection Service 4 1 3 55
Other postal locations 2 2 0 8
  1. Status of pending requests

Item Administration and FOIA Inspection Service Other postal locations
1. Number of requests pending as of end of current fiscal year 22 22 Not captured
2. Median number of days such requests were pending as of end of current fiscal year 333* Not captured Not captured

* The majority of these requests were received by the office of Administration and FOIA and referred for processing to the postal organization maintaining the records. It is believed that the majority of the requests have been responded to; however, they are being listed as still pending because we have been unable to date to obtain a copy of the response.


  1. Comparisons with Previous Year(s) (Optional)

Our FOIA regulations direct requesters to send their requests to the postal facility making the requested records (the records custodian). The office of Administration and FOIA is a primary FOIA processing office since it received all requests for non-investigative records that are not directed to a records custodian. The number of FOIA requests received by the office of Administration and FOIA increased this year by 14% over the previous year. Despite the increase, its median processing time decreased this year to 6 days and 22 days from the previous year's 11 days and 24 days for simple and complex requests, respectively.

During fiscal year 1999, the Postal Service made several efforts to improve FOIA processing. It:

  • Conducted training for its coordinators, one of which is located in each of the Postal Service's 95 district and area offices. These coordinators act as liaison to reporting post offices by providing general guidance and will receive and verify reports containing data that become part of this report.

  • Added to its FOIA web page a description for each of its 150 major information systems identified to date.

  • Published an updated PUB. 550, an employee guide to the Freedom of Information Act and Privacy Act that provides a summary and pointers on the highlights of each Act.

  • Published updated procedures for reporting data on FOIA processing, that becomes part of this report.


  1. Costs/FOIA Staffing
  1. Staffing levels*

Personnel Categories Administration and FOIA Inspection Service Law Department
1. Number of full-time FOIA personnel 0 0 0
2. Number of personnel with part-time or occasional FOIA duties (in total work-years)* 5 3 3
3. Total number of personnel (in work-years) 5 3 3

* This represents staff in main FOIA processing offices. However, since any of 40,000+ facilities may receive a request, personnel at those facilities may or may not process a FOIA request(s) within the year.

  1. Total costs (including staff and all resources)

Area Costs to process initial FOIAs* Costs to process FOIA appeals Estimated litigation related costs Total
Administration  and  FOIA $185,161 0 0 $185,161
Inspection Service $140,543 0 0 $140,543
Law Department $1,481 $214,384 $5,304 $221,169
Other postal locations $67,725 0 0 $67,725
Total $394,910 $214,384 $5,304 $614,598

* Costs captured reflect estimated costs for request processing and do not include other costs such as building use, etc.


  1. Fees
  1. Total amount of fees collected by agency for processing requests:

$102,114

  1. Percentage of total costs:

The total fees ($210,167) collected by the agency were 34.2% of the total estimated actual costs ($614,598) incurred to process the requests and appeals received in Fiscal Year 1999.


  1. FOIA Regulations (Including Fee Schedule)

The Postal Service's release of information regulations in support of the FOIA are found at http://www.access.gpo.gov/nara/cfr/waisidx_00/39cfr265_00.html

The fee provisions are contained at section 265.9 of those regulations.

 

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