• 1-1 What Is Manifest Mailing?
• 1-2 Getting Started
• 1-3 What May Be Manifested
• 1-4 Minimum Volume Requirements
• 1-5 Exceptions to the Minimum Volume Requirements
• 1-6 Mailpiece Identification Numbers
• 1-7 Determining Piece Weights
• 1-8 Types of Manifest Formats
• 1-9 Verifying the Accuracy of the MMS
• 1-10 The MAC Program
• 1-11 Pickup Service for Manifest Mailings
• 1-12 Where to Obtain Information

• 2-1 Completing the Application
• 2-2 Providing Support Documentation
• 2-3 Authorization
• 2-4 Mailing Under Temporary Authorization
• 2-5 If Your Application Is Not Approved
• 2-6 Authorization Term

• 3-1 Purpose
• 3-2 Program Elements
• 3-3 Checking Postage Payment and Mail Preparation Accuracy
• 3-4 Retaining Quality Control Documents

• 4-1 Required Documents
• 4-2 Submitting Manifests Electronically
• 4-3 Submitting Postage Statements
• 4-4 Retaining Manifest Documents
• 4-5 Refunds

• 5-1 Description
• 5-2 Assigning Unique Identification Numbers
• 5-3 Itemized Manifest Format
• 5-4 Extra Services Summary
• 5-5 Adjusting for Damaged or Withdrawn Mail

• 6-1 Description
• 6-2 Keyline Information — Format
• 6-3 Keyline Location
• 6-4 Batch Type
• 6-5 Batch Manifest Format
• 6-6 Adjusting for Damaged or Withdrawn Mail

• 7-1 General Information Chart
• 7-2 Privately Printed Extra Services Labels
• 7-3 Placement of Extra Services Labels
• 7-4 Registered Mail Manifests
• 7-5 Extra Services Manifest Format
• 7-6 PS Form 3877, Firm Mailing Book for Accountable Mail
• 7-7 Format of PS Form 3877 Facsimile
• 7-8 Requirement for Duplicate Copies of PS Form 3877
• 7-9 Use of Electronic PS Form 3877

• 8-1 Overview
• 8-2 Managers’ Responsibilities
• 8-3 Authorization Process
• 8-4 Authorization Term
• 8-5 System Changes
• 8-6 Refunds

• 9-1 General Instructions
• 9-2 Postage Verification Frequency
• 9-3 Sample Size
• 9-4 Postage Verification
• 9-5 Calculating the Postage Adjustment Factor
• 9-6 Exceptions to Calculating Postage Adjustment Factor (PAF)
• 9-7 Critical Errors
• 9-8 Retaining Verification Documents
• 9-9 Pickup Service for Manifest Mailings

• 10-1 Effective Administration
• 10-2 Administering Post Office Responsibilities
• 10-3 District Responsibilities
• 10-4 Business Mailer Support Responsibilities

• 11-1 Minimum Volume Reduction Provision (MVRP)
• 11-2 MAC Gold Pre-Approved MMS
• 11-3 Upgrading Alternative MMS

Note: An html file of the Exhibits is not available. To view the Exhibits (pages E-1 through E-222), access the PDF file available at http://www.usps.com/cpim/ftp/pubs/pub401.pdf.

If you need assistance in viewing the exhibits, please contact National Customer Support Center (NCSC) Customer Care at 800-238-3150 and request "MAC and MAC Gold Support," or send an e-mail to the following address, with "MAC and MAC Gold Support" in the subject line: manifest.ncsc@usps.gov.