1-12 Where to Obtain Information

1-12.1 Postal Service Contacts

You may contact your local Post Office™ for information regarding manifest mailing. You may also call the National Customer Support Center at 800–238-3150 — ask for the “MAC Department” to be connected with a specialist who can provide the telephone number for the “Manifest Mailing Team” in your area. You will need to provide the ZIP Code™ of the Post Office where you will deposit your manifest mailings. Depending on your location, it may be a long distance call to the nearest Manifest Mailing Team, so request a callback.

1-12.2 Publications Available On-Line

The following publications are available on on the Postal Service Internet at usps.com:

1. To access the Domestic Mail Manual (DMM) and the International Mail Manual (IMM) from usps.com, click on All Products & Services, then Publications, then Postal Periodicals and Publications, and then Manuals.
2. To access the Postal Bulletin from usps.com, click on All Products & Services, then Publications, then Postal Periodicals and Publications, and then Postal Bulletin.
3. To access MailPro from usps.com, click on All Products & Services, then Publications, and then MailPro. You can also order MailPro by mail, e-mail, telephone, or fax, as noted below:

NATIONAL CUSTOMER SERVICE SUPPORT CENTER
6060 PRIMACY PKY STE 101
MEMPHIS TN 38188-0001

e-mail: mncsc@usps.com

Telephone: 800-238-3150

Fax: 901-681-4521