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Home > About USPS & News > Forms & Publications > Postal Periodicals and Publications > Publications > Publication 122 - Customer Guide to Filing Domestic Insurance Claims or Registered Mail Inquiries > When to Expect Payment
A properly completed and supported claim is
usually paid within 10 to 15 days after the St. Louis
Accounting Service Center receives the claim from the
Post Office where filed. If you have not heard anything
within 20 days from filing date, please ask your local
Post Office to check on your claim or you may call our
toll-free number at 866-974-2733.
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