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Home > About USPS & News > Forms & Publications > Postal Periodicals and Publications > Publications > Publication 122 - Customer Guide to Filing Domestic Insurance Claims or Registered Mail Inquiries > Final Postal Service Decision
If the manager of Claims Appeals at the Accounting
Service Center sustains the denial of a claim, the
customer may submit an additional appeal within
60 days for final review and decision to the Consumer
Advocate, Postal Service Headquarters, who may
waive the standards in DMM 609 in favor of the
customer.
Send your appeal to the following address:
VICE PRESIDENT AND CONSUMER ADVOCATE
US POSTAL SERVICE DOMESTIC CLAIMS APPEALS
475 L’ENFANT PLZ SW
WASHINGTON DC 20260-2200
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